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A piece of good news reported on CCF, "AXA to create 600 jobs". I was particularly interested to see that these jobs are onshore in the UK. The blog has looked at Axa contact centres befor...
Merrick Bank has launched a multi-million dollar lawsuit against Savvis, accusing the vendor of erroneously telling it that CardSystems Solutions complied with Visa and MasterCard security regulations...
Recently, a targeted crime spree hit Staten Island with 250 Sovereign Bank customers caught up in a never-ending technological arms race between criminals and the rest of us. This time it wasn’t the...
There’s so many things going in favor of online fraudsters these days – so much back wind they can use to accelerate their evil business – that it seems like there was never a better time to take up t...
There has been no end of stories over recent years about the ability of companies and organisations to maintain their data security. Bad news always travels faster than good and we will only ever know...
We are now also reading in the press what we already knew before - bank "products" have been made so complicated and have versioned into so many nearly-but-not-quite-the-same offerings - tha...
Typosquatting, which is also known as URL hijacking, is a for of cybersquatting that targets Internet users who accidentally type a website address into their web browser incorrectly. When users ma
Treating customers fairly is a principle that most financial institutions try to adhere to and so they should. How stringently they enforce this practice though is another issue and has often come up ...
We are continuing to look forward with regards to the offering and services we provide, to do this we are upgrading our capacity. We are undertaking a planned upgrade to our web servers. In an effort...
The announcement overnight that Cogent Consulting LLC, leading developer of commission management systems for the securities industry, has signed a letter of intent for the sale of a majority of the ...
With the spectre of negative interest rates hoving into view, is it time to rethink the value of cash as a medium of exchange? Failure to do so will lead inevitably to currency hoarding as savers turn...
In the other part of my virtual life, I have written about the push toward ISO20022--both the positives and the negatives around the new standard as well as the lack of a business case directed toward...