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Alex Noble

Axa to create 600 new UK contact centre jobs

A piece of good news reported on CCF, "AXA to create 600 jobs". I was particularly interested to see that these jobs are onshore in the UK. The blog has looked at Axa contact centres befor...

27 May 2009
Keith Appleyard

Does Merrick have a case against Savvis?

Merrick Bank has launched a multi-million dollar lawsuit against Savvis, accusing the vendor of erroneously telling it that CardSystems Solutions complied with Visa and MasterCard security regulations...

27 May 2009
Whatever...
A Finextra Member

Thinking and Awareness Needed to Stop Crime, Not Just Tech

Recently, a targeted crime spree hit Staten Island with 250 Sovereign Bank customers caught up in a never-ending technological arms race between criminals and the rest of us. This time it wasn’t the...

27 May 2009
Information Security
Uri Rivner

Riders On The Storm

There’s so many things going in favor of online fraudsters these days – so much back wind they can use to accelerate their evil business – that it seems like there was never a better time to take up t...

26 May 2009
Online Banking
A Finextra Member

Data Security Myth

There has been no end of stories over recent years about the ability of companies and organisations to maintain their data security. Bad news always travels faster than good and we will only ever know...

26 May 2009
Data Management 101
Bo Harald

Too complicated - a no-brainer

We are now also reading in the press what we already knew before - bank "products" have been made so complicated and have versioned into so many nearly-but-not-quite-the-same offerings - tha...

25 May 2009
Transaction Banking
Robert Siciliano

Typosquatting on Twitter and other social networks

Typosquatting, which is also known as URL hijacking, is a for of cybersquatting that targets Internet users who accidentally type a website address into their web browser incorrectly. When users ma

22 May 2009
A Finextra Member

Treat Customers Fairly - are you ready?

Treating customers fairly is a principle that most financial institutions try to adhere to and so they should. How stringently they enforce this practice though is another issue and has often come up ...

22 May 2009
Dirk Kinvig

Bank holiday weekend Finextra web servers upgrade

We are continuing to look forward with regards to the offering and services we provide, to do this we are upgrading our capacity. We are undertaking a planned upgrade to our web servers. In an effort...

21 May 2009
Finextra site news
John Cant

Brokers move to form industry standard CSA platform

The announcement overnight that Cogent Consulting LLC, leading developer of commission management systems for the securities industry, has signed a letter of intent for the sale of a majority of the ...

20 May 2009
Innovation in Financial Services
Paul Penrose

Time to scrap cash?

With the spectre of negative interest rates hoving into view, is it time to rethink the value of cash as a medium of exchange? Failure to do so will lead inevitably to currency hoarding as savers turn...

20 May 2009
EBAday
A Finextra Member

ISO20022: Banks are convinced but are Corporates?

In the other part of my virtual life, I have written about the push toward ISO20022--both the positives and the negatives around the new standard as well as the lack of a business case directed toward...

20 May 2009
Innovation in Financial Services

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