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Tejasvi Addagada

Three 2021 trends in data governance, for firms, to bolster digital transformation and sustain

In 2021, the focus of financial services will be inclined to enable digital customer journeys as well as to sustain and grow revenue streams. Actively governing data will make managing it more formali...

03 Jan 2021
Artificial Intelligence and Financial Services
Stephen Stantiall

The power of people-led transformation, and how to make it happen

This blog was co-authored by Daniella Chrysochou, Senior Consultant & Steve Stantiall, Senior Consultant at Capco Many financial services organizations are transforming the way in which they deli...

16 Dec 2020
Banking Strategy, Digital and Transformation
Elliot Burgess

The journey to automated regulatory change: how far have we come, and how much further to go?

Since the 2008 financial crash, financial services have developed their compliance systems at pace. From tools that analyse trades and behavioural anomalies, to those that track and map changing finan...

27 Nov 2020
Jonathan Mobbs

Reducing staff turnover is key to improving customer service

Almost every sector in the UK has faced unprecedented disruption in 2020 and the finance sector is no different. In particular, businesses operating in this industry have had to overcome a series of o...

18 Nov 2020
Ivan Kot

Software Outsourcing for Startups: A Guide to Fruitful Partnerships

Technology remains a lucrative business even in the times of a worldwide economic recession and uncertainty. Gartner projects the global IT spending to slide only by 8% in 2020 and recover slowly but...

17 Nov 2020
Business Knowledge for IT
Chitwan Bhardwaj

Impediment to Digital Banking in Incumbent,Traditional Banks

Banking has really changed in the last decade by the entry of New Age Banks (NAB), NeoBanks and Fintechs. They are rolling out new digital features/services at an alarming rate now. Although,the tradi...

16 Nov 2020
Banking Strategy, Digital and Transformation
Yaroslav Kuflinski

4 steps to a successful data-driven cultural shift

Lavish amounts of data, competitors’ pressure and immense opportunities of data-driven business applications made companies heavily invest in data science initiatives. With many reputable software ven...

16 Nov 2020
Business Knowledge for IT
Prasoon Mukherjee

BUSINESS AGILITY in Banks - A need for Structural Leadership Reorganization, plus looking beyond IT.

Ability and need to be nimble, like a blade of grass that bends to the waves of wind in any direction is possibly the right metaphor to use in comparing our ecosystem, in which we work that is notorio...

16 Nov 2020
Banking Strategy, Digital and Transformation
Keith Stonell

Customers Are Looking to Insurers for Stability in 2021

Like everyone else, insurers have had a tough year with COVID-19 and the ensuing economic uncertainty. The sudden re-modelling of their businesses around mass working from home, the collapse in the ma...

06 Nov 2020
Digital Insurance Trends
Andrew Beatty

Bridging the Digital Gap: Why Banking Transformation is a Binary Decision

There’s a familiar adage, “If it ain’t broke don’t fix it.” While its origins are unclear, it’s essentially a great excuse for doing nothing. A stark reality is that many banks run on platforms that a...

01 Oct 2020
Banking Strategy, Digital and Transformation
Chris Vinnicombe

The advent of a new financial services marketplace

Swift change has been a common factor across industries since COVID-19. The financial services industry is one of many to have experienced disruption. An unprecedented government response in economic ...

16 Sep 2020
Trends in Financial Services
Lisette Anciaes

The New Curriculum: Fintech’s Role In Financial Literacy

The COVID-19 pandemic has dramatically reshaped the traditional school experience. Gone are the days of the school cafeteria, with hundreds of teenagers sitting elbow-to-elbow eating and spreading ger...

09 Sep 2020
Financial Literacy for Kids