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The Competition and Markets Authority has published its latest personal banking service quality report. The survey asked UK current account holders how likely they would be to recommend their provider...
Banking Is More Than Software Disruption is the current name of the game. The promise is it will upturn any economic sector that’s not sufficiently hip to the new ways of doing business. In some cases...
The members of Europe’s cash management association ESTA came together for its 35th annual conference on 19th and 20th May at Vienna’s Intercontinental Hotel with the rallying cry, “A bright future fo...
The banking industry is changing by the day. What once were definitive "table stakes" for the essential software needed to run a full-service bank are now blurring due to rapidly evolving ma...
1. Introduction Digital Investment Advice Tools (also called IATs, Robo-Advisors, Automated Investment Advisors, Digital Investment Managers or Digital Wealth Management Tools) play an increasingly im...
With high-profile advances in the adoption of artificial intelligence (AI), from Amazon’s Alexa to Google’s self-driving cars, there is a growing view that machines will start to perform more and more...
Currently, there is much written about careers in banking. It's not fake news, but it sounds more like fantasy news. Here is my interpretation of the real landscape, and I offer it to readers just to...
That might sound a bit odd, but it’s true. The disruption happening in the financial sector now, with neobanks, fintechs and e-banks - not to mention business development companies and private equity ...
This is the first piece from an upcoming series of articles about non-dedicated PSD2 interfaces. The scope of these articles is to describe to EU-based ASPSPs that have chosen to provide a non-dedicat...
The majority of traditional and challenger banks in the UK are currently lagging behind customer demand for an instant account set up, and risk missing an opportunity to attract new customers and reta...
Recently I represented The Banking Scene at Money20/20 Europe. I skipped one year, so my last edition was in Copenhagen. Man… this conference has grown. The coffee I took at the entrance, was almost c...
The titans of the banking industry need to set aggressive aspirational goals and execute upon strategic platform building capabilities to grow top line revenues, take their business beyond their core ...