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3857 Results from /retail

Kaustuv Ghosh

Kaustuv Ghosh CEO at Nxtgen Payment Infra

Bringing Change To Rural and Community Banks

Rural and small community banks are where large numbers of people and small businesses find access to lending and wealth creation. This is as much true in Asia as it is anywhere else. Community banks in non-metropolitan areas have to contend with high penetration of smartphones and varied product offers from neo or digital banks. At the same time, ...

/ai /retail Artificial Intelligence and Financial Services

Teo Blidarus

Teo Blidarus CEO and Co-Founder at FintechOS

Banks Can’t Treat Stablecoins and Tokenized Deposits as “Just Another Payment Method”

Stablecoins are moving fast, banks aren’t. As industry, business and consumer understanding deepens, token-based rails are starting to challenge mainstream infrastructure. The pressure to react and integrate is real. Put simply: token-based money moves on new rails built outside the current banking infrastructure. They transfer value quickly and sp...

/payments /retail Innovation in Financial Services

Sergiy Fitsak

Sergiy Fitsak Managing Director, Fintech Expert at Softjourn

Why the Cheapest Software Estimate Often Costs Fintech Companies the Most

Last quarter, a fintech company approached us to rescue a failing project. They'd hired a vendor to build an expense management platform with payment integrations in two months — an aggressive timeline that should have raised red flags. Ten months later, they had nothing in production, a budget that had tripled, and a vendor relationship that had ...

/payments /retail Banking Strategy, Digital and Transformation

Jeremy Takle

Jeremy Takle Founder and CEO at Pennyworth

AI-native finance: Will your bank be left behind?

Banks have spent decades digitising their services, but the next revolution isn’t about convenience or access, it’s about intelligence. AI-native finance is reshaping the very architecture of banking, forcing institutions to rethink how they use data, how they deliver value, and how they engage customers. The next winners won’t just adopt AI. They...

/ai /retail Artificial Intelligence and Financial Services

Alex Kreger

Alex Kreger Founder and CEO at UXDA Financial UX Design

Halloween Story: Will Incumbent Banks Become Haunted Houses?

Ten years ago, entering any bank branch was like entering a living ecosystem. The air was filled with the sounds of stamping papers, banknote counters, and the noisy rhythm of bank tellers interaction. Lines of people, tellers behind glass, and the smell of printed documents and new unpacked banknotes—it all carried a sense of importance, stabili

/retail /markets Innovation in Financial Services

Nikunj Gundaniya

Nikunj Gundaniya Product manager at Digipay.guru

How Banks Can Benefit from Offering Both Digital Wallets and Prepaid Cards

The way customers pay has changed forever since the digitalization of payments. In fact, in 2024 alone, digital wallets accounted for half of global e-commerce transactions, and prepaid cards recorded a 12% growth in usage worldwide. These numbers prove one thing: you can’t ignore either of them. Think about your customers for a moment. Some pre...

/retail /inclusion

Cliff Bunting

Cliff Bunting Director at PurplePatch Broking Ltd

Why Basel III is bringing new scrutiny to credit bureau spend

The full implementation of Basel III in July 2025 is now placing increased pressure on banks’ balance sheets. Capital and liquidity requirements are higher across the board, which means every discretionary cost is under review. And rightly so. While lending portfolios and risk models have been overhauled to meet the new standards, one critical are...

/regulation /retail Banking

Sara Costantini

Sara Costantini Regional Director for the UK and Ireland at CRIF

Banks are powering ahead with AI, but are Brits ready?

Artificial intelligence (AI) is rapidly transforming all aspects of our lives. Across industries, businesses are increasingly adopting AI technology to enhance their services, from streamlining internal processes to improving customer-facing services, and the banking and financial services sector is no exception. While a lot of what customers see ...

/ai /retail

Nikunj Gundaniya

Nikunj Gundaniya Product manager at Digipay.guru

The Impact of Mobile Banking on SACCO Growth and Member Satisfaction

Did you know that over 60% of Africa’s adult population still lacks access to formal banking services? For millions of people, SACCOs remain the first and often the only bridge to financial inclusion. But here’s the catch: traditional SACCO systems are no longer enough to meet the rising expectations of members. And your members want speed, tran...

/retail /inclusion

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

Saying Goodbye Well: Why Customer Offboarding Deserves Attention

Enormous investments have gone into optimizing the customer onboarding process. Fintechs have led the way in creating real-time, frictionless onboarding experiences that not only establish a customer relationship and open the necessary accounts but also handle all required KYC due diligence. For fintechs, whose survival often depended on rapid gro...

/regulation /retail Banking Strategy, Digital and Transformation

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