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Process Transformation through Process Mining in Mortgage Industry The key driver for the growth in the mortgage industry is customer satisfaction fueled by faster service and competitive time to mark...
The Rise of Digital Payments and the Escalation of Fraud Risks The COVID-19 pandemic has propelled the world towards the era of electronic payments, a trend that shows no signs of reversing. At 37.8%...
It’s no surprise that managing risk across information and communication technology (ICT) in the financial services industry is a tough job. Both retail and corporate banking customers expect their da...
The days of the ‘big bang’ IT modernization are over. Here’s why banks need to embrace a progressive approach. In the race to modernize core IT architecture to deliver more personalized and engaging e...
"The meteoric rise of data and performance-intensive workloads like generative AI is forcing a complete rethink of how data is stored, managed and processed,” said Nick Patience, senior research ...
In the climate innovation race, American banks are losing ground faster than the icebergs are melting and if they don’t mobilise fast enough, they won’t be able to catch up... Money20/20 USA calls its...
In recent years, there has been a growing trend among companies across different sectors to build ecosystems or even super-apps. These ecosystems typically include a range of services and products des...
Our perception of the world is determined by the rules instilled from childhood. And often, this mindset becomes an obstacle to innovation in banking service design. Many simply do not notice the oppo...
In the midst of economic uncertainties and emerging challenges, traditional insurance and banking business models face threats that demand adaptation as a necessity rather than a choice. While banks h...
From determining eligibility for a new loan to assessing financial vulnerability, credit data plays a pivotal role in financial decisions. Yet, how often do we pause and ask: How transparent is this d...
Voice authentication technology is gaining momentum across various consumer-driven sectors, potentially rendering your voice as your future password. Global Voice Recognition Market Overview In 2020, ...
The challenges of financial operations require you to consistently evolve, shift, and innovate to remain relevant. For many, this means delving into credit data benchmarking. But what happens when cre...