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Blogs
Andrew Stevens

The CMA’s latest customer satisfaction in banking survey

The Competition and Markets Authority has published its latest personal banking service quality report. The survey asked UK current account holders how likely they would be to recommend their provider...

16 Aug 2019
Banking Strategy, Digital and Transformation
Breana Patel

Bigger Banks are here to stay

Banking Is More Than Software Disruption is the current name of the game. The promise is it will upturn any economic sector that’s not sufficiently hip to the new ways of doing business. In some cases...

15 Aug 2019
Digital Banking, Mortgages and Savings
Felix Kronabetter

Sweden sees less cash, more problems

The members of Europe’s cash management association ESTA came together for its 35th annual conference on 19th and 20th May at Vienna’s Intercontinental Hotel with the rallying cry, “A bright future fo...

09 Aug 2019
Banking Architecture
Andrew Beatty

Are You Falling for Banking Industry Myths?

The banking industry is changing by the day. What once were definitive "table stakes" for the essential software needed to run a full-service bank are now blurring due to rapidly evolving ma...

05 Aug 2019
Digital Banking Trends
Joris Lochy

Digital Investment Advice - Should Financial Advisors start looking for another job?

1. Introduction Digital Investment Advice Tools (also called IATs, Robo-Advisors, Automated Investment Advisors, Digital Investment Managers or Digital Wealth Management Tools) play an increasingly im...

30 Jul 2019
Innovation in Financial Services
Matthew Key

AI and the future of banking

With high-profile advances in the adoption of artificial intelligence (AI), from Amazon’s Alexa to Google’s self-driving cars, there is a growing view that machines will start to perform more and more...

30 Jul 2019
M. Arthur Gillis

So You Think You Want a Career in Banking, Eh?

Currently, there is much written about careers in banking. It's not fake news, but it sounds more like fantasy news. Here is my interpretation of the real landscape, and I offer it to readers just to...

23 Jul 2019
Gregg Early

When You Think Disruption, Think Beer

That might sound a bit odd, but it’s true. The disruption happening in the financial sector now, with neobanks, fintechs and e-banks - not to mention business development companies and private equity ...

09 Jul 2019
Banking Strategy, Digital and Transformation
Dmitrii Barbasura

The requirements for non-dedicated PSD2 interface and how ASPSPs can meet them

This is the first piece from an upcoming series of articles about non-dedicated PSD2 interfaces. The scope of these articles is to describe to EU-based ASPSPs that have chosen to provide a non-dedicat...

09 Jul 2019
Banking Regulations
Nikhil Sengupta

Placing customer experience at the heart of innovation: the rise of the instant bank account

The majority of traditional and challenger banks in the UK are currently lagging behind customer demand for an instant account set up, and risk missing an opportunity to attract new customers and reta...

04 Jul 2019
Banking Architecture
Rik Coeckelbergs

Top 3 threats for banks today

Recently I represented The Banking Scene at Money20/20 Europe. I skipped one year, so my last edition was in Copenhagen. Man… this conference has grown. The coffee I took at the entrance, was almost c...

04 Jul 2019
Banking Strategy, Digital and Transformation
David Donovan

Why a Platform Business Model is key to accelerating Top Line Growth at Financial Services

The titans of the banking industry need to set aggressive aspirational goals and execute upon strategic platform building capabilities to grow top line revenues, take their business beyond their core ...

26 Jun 2019
Banking Strategy, Digital and Transformation