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Location
London
Member since
2008
Reads
European Contact Centre Blog Finextra
Writes about
Security Payments Regulation & Compliance Retail banking

Alex's blog archive

2017 (1) 2016 (2) 2015 (9) 2014 (2) 2013 (3) 2012 (2) 2011 (4) 2010 (4) 2009 (8) 2008 (19)
Alex Noble

Alex Noble

Account Director at McAfee
Message Message me Posts: 54 Comments: 21
Bio I specialise in solutions for complex banking processes. Current areas I'm working on include Security, contact centre, improving compliance and digital transformation. Previously, I've worked on Remote Expert for branch banking, next generation contact centres and future payment solutions. Career History I currently work for McAfee specialising in security and cyber for Financial Services.

Blogs

Trends in Financial Services

Securing the Blockchain

10 Nov 2017

[Please note these are my personal views and should not be assumed to be the offical position of my employer] This is an exciting time for Blockchain and there is no shortage of hype. Over the past few months there has been a barrage of blockchain news and the BitCoin price has made it into the coverage of the traditional media. There’s also been...

Innovation in Financial Services

Identity, verification and blockchains

08 Nov 2016

It’s been a while since I last blogged. Since then, one of the things I’ve been spending a lot of time on is the concept of ID&V, especially the challenge of joining the “ID” (identity) and “V” (verification) elements. I’ve been able to spend rather less time on blockchains and shared ledger technology, but following a couple of excellent sess...

Innovation in Financial Services

What does HSBC’s adoption of voice biometrics tell us about trends in identity, customers and contac

14 Jul 2016

Wanting a change from Brexit articles (too many of them are just too much speculation), I was looking back at some of the news stories from earlier in the year that I’d meant to blog on but hadn’t managed to. One of those was HSBC UK’s introduction of voice biometrics (see Finextra: “HSBC to roll out voice and Touch ID to 15 million UK customers”)...

Innovation in Financial Services

Law, territory and the Blockchain in Financial Services

20 Nov 2015

I'm finding that I'm having very productive discussions with lawyers as ideas mature on how blockchain could be used in financial services I should stress that I'm a technologist rather than a lawyer – a student job at a firm of Edinburgh solicitors rapidly demonstrated that Scots law was not for me. However, if you wish to build a blockchain archi...

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Alex is Commenting on

How UK payments were changed by London Transport

  Nick, Thank you, very much appreciate the feedback. I find it really interesting when a technology starts to evolve and as it does so, starts to change consumer behaviour. I suspect there will be more much more change to come with consumer payments. Best wishes, Alex  

21 Sep 2015 Reply Read article

If mobile is the future, where are the telco’s?

  Hi Graham, it's a very good point and one that's often dismissed by start-up culture. Incumbency in a regulated environment is a powerful position and it makes disruption difficult, although not impossible. Obviously if the regulator starts supporting new entrants (as now in the UK), then incumbency becomes less of an advantage. Still, it's noticable that in the UK the most successful non-bank entrant to financial services is Tesco Bank, which is backed by a retailer using retail principles (...but no branches).

17 Jun 2015 Reply Read article

If mobile is the future, where are the telco’s?

  I'd agree with the comment about partnerships.  The TELCO industry (in broad terms) isn't as developed as parts of the banking industry at partnering, creating shared service bureaus and other ways of chopping up the value chain. Compared to how banks handle all the actors in payments (processors, acquirers, networks, etc...) and do so at scale and volume across multiple entities, the mobile operators just haven't had that experience.

16 Jun 2015 Reply Read article

If mobile is the future, where are the telco’s?

  Thank you!  I have to admit, I don't understand how the TELCOs managed to squander such a head start over the banks and the FinTech start ups. What has happened in Africa shows that TELCOs (at least VMNOs) have the ability, the skills and can make a living from micro-payments. I know regulation is often cited as an obstacle in the US & Europe, but that's not stopping the FinTech start-ups, so it's unclear why it would stop a TELCO.

16 Jun 2015 Reply Read article