/Retail Banking

While artificial intelligence is transforming several industries, the financial sector has a lot to learn from specific case studies in non-banking areas such as health, travel and retail. To start at the beginning, despite the term AI having been bandied about with a number of different definitions, the actual definition is simple: technology that appears intelligent.

Virtual Account Management: Taking the stress off banks

Funding Circle hits $10bn lending milestone

City of London installs contactless donation points to help rough sleepers

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New York MTA hails success of 'tap and pay'; mobile wallet usage rides high

Deposit-free rental startup Flatfair raises $11 million

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Retail banking blogs

Banking Strategy, Digital and Transformation

The CMA’s latest customer satisfaction in banking survey

Andrew Stevens - Quadient - Reading

Digital Banking, Mortgages and Savings

Bigger Banks are here to stay

Breana Patel - Bonova Advisory | Risk &Regulatory Advisory - New York

Banking Architecture

Sweden sees less cash, more problems

Felix Kronabetter - RBR - London

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Andrew Beatty - FIS - Toronto

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Latest TV

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AML & KYC, the forefront pain points in Correspondent Banking

Veerle Damen, Head of International Product & Network, Natwest, speaks at EBADay 2019 about the pain points in Correspondent Banking and how Network Management drives value for customers and firms in an evolving payments and securities landscape.

Finextra & Accenture: The time is now: Seizing PPaaS

Martin Bentele , Managing Director, Payments Lead, ASGR, Accenture, speaks at EBADay about why banks should move payments onto a utility outside, whether Payment Platform as a Service covers standard payments processing only, the value proposition of PPaaS and when the right time is for banks to consider PPaaS.

Tips on Transformation, Innovation and Partnerships

Paul Thomalla, Global Head of Payments, Finastra, speaks at EBADay 2019 about the tipping point for transformation, innovation and partnerships, the drivers behind this change, the importance of innovation and the role of Finastra's FusionFabric.cloud, and how banks should be thinking about partnerships going forward.

Nadeem Shamim, Head of Cash & Liquidity Management, SmartStream Technologies, speaks about the significance of the launch of their latest whitepaper on Intraday Liquidity Management, the new business drivers changing this space, where banks stand, how SmartStream can help through real-time management and the outlook for the future of emerging technologies.

Discussion

Bigger Banks are here to stay

Ketharaman Swaminathan

Nice post. From personal experience and anecdotal evidence, let me add another point: Many people who are high tech in other areas are happy to be "low tech" when it comes to finances. Ergo, ~70% of Millennials in USA have accounts with one of the five largest traditional banks. I highlighted this in my post entitled Will Millennials Bankrupt Neobanks?

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When You Think Disruption, Think Beer

Ambrish Parmar

Hi Gregg, Wonderful post, thank you for sharing and being part of our community. Ambrish - group founder.

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When You Think Disruption, Think Beer

A Finextra member

An excellent analogy.

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Taking back control of European payments

Rajarshi Goswami

Fully agree that Open banking and instant payments complement each other. And this will bring forth new changes and innovative offerings in the payments market.

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Featured

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Venmo rolls out instant transfers to bank accounts

Central Bank of Ireland to skip deadline for SCA rules

Retail Banking Analysis

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White paper

Using social media to define a better customer banking experience

Finextra sat down with Keith Moor, CMO, Santander UK to discuss how retail banking in the mobile channel will change within the next two to five years, how the advent of smartphones has created more choice for the consumer in how they interact with their bank and how Santander worked with Facebook to learn what their customers want from banking channels.

White paper

The Innovation Game: Escaping Legacy with New Technology

Banks need to innovate but are held back by layers of legacy technology which inhibits their ability to adapt and evolve. How can they implement change without risking the stable operation of core systems and services? This report provides the answers to this vital question.

Analysis

Demistifying distributed ledger technology

Deutsche Bank interviews leading industry experts at companies such as IBM, ConsenSys, Digital Asset, Hyperledger, uPort and R3 to find out how DLT technology will change our lives.

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