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Adriana P

Owning the internet is technically possible with the NFTs

NFTs (non-fungible tokens) are not such a new concept as you would think - true blockchain enthusiasts will know that the first NFTs ever created were not in 2017 with the CryptoKitties on the Ethereu...

09 Apr 2021
James Wooster

The Fragmented Desktop

Regardless of whether you are a trader or a portfolio manager, the user journey in Financial Services is, to date, a tale of disparate technologies, inconsistent ergonomics, and poorly optimized workf...

08 Apr 2021
Innovation in Financial Services
Lucy Heavens

Hyper-Personalise Communications to Nurture Deeper, More Satisfying Client Relationships

Wealth managers must master hyper-personalisation in order to retain revenues during the great wealth transfer. For wealth managers striving to achieve competitive advantage, the depth of client rela...

23 Mar 2021
Capital Markets Technology
Thomas Pintelon

4 ways to improve financial fitness

Despite significant efforts by schools and media to give more attention to financial skills, the level of financial literacy in the general population remains low. Basic financial budget management ap...

17 Mar 2021
Financial Risk Management
Alan Blanchard

Cross-border banking in the digital age

The legal and reputational risks associated with providing cross-border financial services have risen sharply in recent years. Current national lockdowns and travel restrictions, alongside major regul...

04 Mar 2021
Financial Services Regulation
Tushar Chitra

Fix the Abandonment Quandary in Digital Onboarding

Successful digital onboarding is not just about enabling a customer to sign up for an account through a mobile phone in 5 minutes. What if the customer is forced into a cumbersome verification process...

03 Mar 2021
Banking Strategy, Digital and Transformation
Caroline Tonkin

When it comes to offshore call centres, what price is a happy customer? How can AI help?

The offshore explosion The nineties saw an explosion in the deployment of offshore service centres, the most popular destinations being China, India, Malaysia, Indonesia, Philippines and Brazil. The

22 Feb 2021
Artificial Intelligence and Financial Services
Antony Bream

Digitise processes across the client lifecycle for frictionless remediation

Digitise processes across the client lifecycle for frictionless remediation As remediation gathers pace, wealth managers must further accelerate digitisation to avoid resource-intensive distractions t...

18 Feb 2021
Trends in Financial Services
Laurent Descout

Five ways to optimise your corporate hedging strategy for 2021

For millions of small businesses, 2020 was a pretty dismal year. But with a vaccine being rolled out and a Brexit deal agreed, business confidence is growing. I, for one, am looking forward to what 20...

17 Feb 2021
David Csiki

How Emerging Tech Can Transform Client Outreach and Reporting for Investment Managers

Whether it be standardized client statements, marketing factsheets or other investor communications, investment management firms face a myriad of challenges when trying to provide accurate reporting t...

11 Feb 2021
Data Management and Governance
Retired Member

Twelve powerful wealth management trends. Twelve opportunities in 2021. Are you ready?

After a turbulent year businesses are looking for some bulletproof guidance and inspiration, wealth management is no exception. There is no doubt that the Covid-19 has changed the world for ever, bu

10 Feb 2021
Trends in Financial Services
Thomas Pintelon

How banks and insurers increasingly push risks towards their customers

In past blogs we have raised awareness of the lack of tooling for clients to properly manage their finances and associated risks. Personal (PFM) and Business Finance Management (BFM) modules are being...

08 Feb 2021
Financial Risk Management