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Expert opinions Last 7 days total 33

Aaron Holmes

Aaron Holmes CEO at Kani Payments

Why Data is the Real Problem in Payments Reconciliation

When people talk about reconciliation in payments, the conversation usually jumps straight to the matching process, aligning transactions, balancing books, and closing the loop. But let’s be honest: matching isn’t the real problem. The data is. At Kani, we’ve worked with fintechs, banks and payment providers of all shapes and sizes. And we’ve seen ...

Eyad Almaaitah

Eyad Almaaitah VP - Global Product Management at Compass Plus Technologies

The future of card-based payments in a real-time world: What banks can do to stay ahead

For decades, card-based payments have sat comfortably at the heart of financial services. They’ve been dependable, secure, and universally accepted - shaping how we shop, make payments, and interact with the digital economy. Cards played a vital role in steering us away from cash and towards a more digital-first mindset, and for that, they deserve...

/payments

Alex Rees

Alex Rees Information Technology at Facctum

Why Real-Time AML Compliance Is Now Essential for Instant Payments

The global adoption of real-time payments has transformed financial services. From the UK’s Faster Payments system to the EU’s Instant Payments Regulation, money now moves in seconds, around the clock. But financial crime does too. Legacy anti-money laundering (AML) systems weren’t built to operate at this speed. Static thresholds, delayed alerts...

/regulation /crime RegTech

Francesco Fulcoli

Francesco Fulcoli Chief Compliance and Risk Officer at Flagstone

FCA Issues Final Guidance on Politically Exposed Persons (FG25/3)

A more proportionate, risk-based approach to AML compliance On 7 July 2025, the Financial Conduct Authority (FCA) published its finalised guidance FG25/3, updating how firms should treat politically exposed persons (PEPs) under the UK Money Laundering Regulations. This update follows a comprehensive multi-firm review, a public consultation (GC24/4...

/payments /regulation Fintech

Galong Yao

Galong Yao CGO at Bamboodt

Alipay Tap: How Alipay’s New NFC Experience Is Redefining Offline Payments in China

When we think about contactless payments, Apple Pay, Google Pay, and EMV-based NFC cards often come to mind. But in China, a new and uniquely local solution is emerging—one that bridges the gap between barcode payments and hardware-intensive NFC wallets. Meet Alipay’s “Alipay Tap”—a smart, simple, and surprisingly elegant solution to streamline off...

/payments /inclusion Innovation in Financial Services

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Eyad Almaaitah

Eyad Almaaitah VP - Global Product Management at Compass Plus Technologies

Gurprit Singh Gujral

Gurprit Singh Gujral Founder and CEO at LoanTube

Guru Shankar

Guru Shankar Co-Founder at ExaThinkLabs AI

Ankit Dash

Ankit Dash Senior Manager Marketing at Bankai Infotech

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Research Total research pieces 290

Impact Study

Case Management: The key to revolutionising cross-border payments

While the challenges of case management and inefficient E&I processes are not new, the need to address them is more pressing than ever – especially given the G20’s roadmap deadline and the impending global migration to ISO 20022.  In today’s digital era, end-users expect payments to be faster, cheaper and more convenient than ever before – whether domestic or cross-border. As global payment barriers are overcome, banks are tasked not only with meeting customer demands, but business and regulatory ones too.  Enhanced cross-border payments – as supported by the G20’s roadmap and the richer data that ISO 20022 provides – are becoming a real differentiator, with the capability to unlock tremendous value for institutions. However, while a lot of attention is paid to seamless transactions, one area has historically been overlooked: exceptions and investigations (E&I).  This continues to present a significant challenge for both payment providers and corporates, and is impacting numerous networks and technologies. Yet, if harnessed effectively, E&I tools can help institutions significantly reduce costs, speed up processing times, improve transparency and, by extension, satisfy the G20’s targets.  This Finextra impact study, in partnership with Swift, explores:  The advantages of effective E&I processes;  Why solutions are needed to reach the next level; and  How banks can effectively embed them in their infrastructures. 

75 downloads

Future of Report

The future of payments in major global markets: A mid-decade review

2025 is a significant year for the global payments industry. Marking the midpoint of the decade, and witnessing pivotal trends like the rise of real-time payments, advanced fraud detection and prevention, data portability, and open finance—these interlinked developments will set the stage for innovation through to 2030 and beyond.  The payments industry is now at the tipping point of global innovation, especially with global e-commerce market revenue projected to reach over $4.3 billion in 2025 and grow by 8% (CAGR 2025-2029). Further, by 2026, 5.2 billion people, or more than 60% of the global population, are expected to use digital wallets. The value of global transactions through account-to-account (A2A) payments is also predicted to rise from $1.7 trillion in 2024 to $5.7 trillion by 2029 – an increase of 230%. This will also pave the way for real-time payments to boom, with an expected CAGR of over 35% from 2024 to 2032. Looking at major global markets, the UK has continued to be at the forefront of the global payments revolution, quickly emerging as a hub for open banking as a result of the PSD2 directive and the UK’s pioneering standard. In October 2024, the Data Use and Access Bill was introduced to the House of Lords, signalling the UK’s commitment to bolstering open banking’s data sharing principles. Similarly, a month later, the National Payments Vision was unveiled, charting a clear path for the entire ecosystem to leverage technologies such as AI and DLT. The payments revolution is also taking over Europe. The Instant Payments Regulation (IPR) is rolling out instant payments by amending SEPA and adding specific provisions on instant credit transfers in euro to existing cross-border regulation: the Settlement Finality Directive (SFD) and the Payment Services Directive (PSD2). IPR also demands for Verification of Payee (VoP), confirming a recipient's account details before a payment is made and bringing down increasing numbers of fraud, particularly in the instant payments space. Similar to other regions, the US has made significant steps toward the innovation and interoperability of real-time payments – most recently through the launch of FedNow in 2023, the Federal Reserve’s real-time payment rail. Predictions show a total value of $95 billion in-app social commerce payments by 2030 in the US alone, meaning the integration of open banking is pivotal to maximising the value to be gained from e-commerce. However, the impact of the Trump administration’s strains on the CFPB and how that will effect Section 1033 and open banking in the US will be seen. This Finextra report, in association with Form3, examines the impact of these crucial advancements on the future of global payment schemes in the UK, Europe and the US, highlighting insights from experts at Bank of America, Crédit Agricole, ING, J.P. Morgan Payments, Lloyds, Santander, and Truist.

274 downloads

Impact Study

Reimagining customer journeys: How can banks upscale experience and boost retention?

To stay competitive and better serve their customer base, financial institutions (FIs) must urgently reimagine their customer journeys — from onboarding to the broader lifetime experience — or risk facing a hit to their market share. Technology has significantly transformed the financial services industry, particularly over the last five years. Challenger banks and fintech firms have rapidly gained popularity thanks to their ability to offer fast, simple, digital services. According to data from Plaid, nearly nine out of 10 consumers were using a fintech application in 2023. This percentage will continue to grow.  Financial institutions (FIs) must urgently reimagine their customer journeys or risk facing a hit to their market share. Indeed, today’s customers are more likely than ever to switch primary banking relationships if they do not receive the services they are looking for. Young, digital natives continue to shape this market, with research revealing that 44% of Gen Z customers have changed their primary banking relationship in the last 12 months. The call to competition cannot be ignored.  But how can FIs innovate to meet these demands, while simultaneously running legacy systems? This Finextra impact study, in association with Hyland, explores how financial institutions can:  Reinvent onboarding and Know-Your-Customer (KYC) processes;  Upscale the overall customer journey;  Look to artificial intelligence (AI) for product enhancement and integration; and  Present real-world case studies for each of these objectives. 

131 downloads

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How Successful Have Most Banks Been at Modernising?

Speaking to FinextraTV at EBAday 2025 in Paris, Sathish Padmanathan, Head of Payments and Cash Management, Tietoevry Banking discussed a recently released report and the progress of banks on their modernisation journeys. Describing a mixture of banking approaches, including those more focused on compliance and others more centred on transformation as a whole, Padmanathan gave his thoughts on how successful banks have been with moving towards this new future.

Long reads Total long reads 1307

Hamish Monk

Hamish Monk Senior Reporter at Finextra

What is robo advice?

Robo advice in the context of the financial services industry refers to automated investment advice available around-the-clock, over the internet. The process typically begins with an information gathering phase – often in the form of an online questionnaire – before which investments are automatically executed on behalf of the client, based on th...

/wealth

Anuradha Raman

Anuradha Raman Product Owner at Pay.UK

Confirmation of Payee five years on

Five years ago, the UK's financial landscape underwent a profound transformation with the introduction of Confirmation of Payee (CoP) . The service was launched by Pay.UK in 2020 to reduce the number of misdirected payments by verifying the account details of the intended recipient before a payment is made. Having since also demonstrated its effec...

/devops

Martin Walker

Martin Walker Research Fellow at Warwick Business School

What is the real bitcoin inflation rate?

"When I use a word," Humpty Dumpty said, in rather a scornful tone, "it means just what I choose it to mean- neither more nor less." - Through the Looking Glass, Chapter 6, by Lewis Carroll One of the explanations for the value of bitcoin is based on its claimed anti-inflationary properties. The ultimate supply of bitcoin, unlik...

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