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Brett King

Facebook isn't dangerous - it's just different

Last week my esteemed colleague Robert Siciliano blogged about the Dangers of Facebook. This was in response to collective pressure on Facebook's privacy policies and the various media coverage relate...

02 Jun 2010
Finance 2.0
Elizabeth Lumley

Twitterview 3 - This time it's Citi

Ah, finallly, spring is in the air, and Finextra is, once again, embarking on another, real-time, live Twitterview. This time, it's with the big boys-global banking giant Citi. Finextra will be Q&...

02 Jun 2010
Social Banks
A Finextra Member

Hyperinflation: An Upcoming Black Swan in Payments?

With no inflation in sight, why am I writing about hyperinflation? Remember, in October 2008, the deer in the headlights look on the faces of economics experts? Nobody in charge knew what was going on...

02 Jun 2010
Rik Coeckelbergs

HSBC rolls out online video consultations

I really like this kind of innovation honestly. It is cost saving, client friendly and lets banks do business on a geographically larger scale, well done HSBC! Of course this is not a new technology. ...

01 Jun 2010
Innovation in Financial Services
Brett King

Analysis: Lack of innovation is killing bank valuation

No one can deny that banks have had a tough time of it when it comes to stock market valuations over the last couple of years. The global financial crisis, massive debt and NPL issues along with punis...

31 May 2010
Innovation in Financial Services
A Finextra Member

Strategy No. 2: Channel innovation - your hidden weapon.

What survival mantra are banks chanting today? Customer experience? Inclusivity? Agility? Cost optimisation? Efficiency? Done right, channel innovation can enhance all of these to become a means of co...

31 May 2010
Brett King

Get your website right before worrying about iPad Apps!

There's a lot of excitement about Apple's new iPad. This week it was reported in various news sources that two banks in Australia were releasing an iPad app to capitalize on the iPad fever. Now... yo...

27 May 2010
A Finextra Member

The anniversary of Faster Payments

Today marks the second anniversary of the Faster Payments Service that has helped reduce UK payment processing time from three working days to near real time. According to a recent Payments Council re...

27 May 2010
Rik Coeckelbergs

Ad-funded payments are changing the merchant business model

Trialpay surprised me this week with a couple of interesting surveys: one on the effect of Motherday on the revenue in social gaming and one on ad-funded payments. Let us start with the ad funded pay...

24 May 2010
Innovation in Financial Services
Brett King

What loss of confidence in banking really means...

This week we have some of the world's biggest banks recording staggering, record profits - despite this there are serious challenges heading the banks way in the short-term; consumer trust is just t

21 May 2010
A Finextra Member

Governance of delivery of business value by consultants

Management and IT consultants are typically used to further the strategic and operational objectives of a bank. In fact, financial institutions account for, by far, the most spending on consultants t...

19 May 2010
Elizabeth Lumley

Social media - the haters, the lovers and the real world

For the past few weeks I have been talking with a group of people at a large global bank about doing a Twitterview (it is scheduled, and will be publicised closer to the date, so keep your pants on). ...

19 May 2010
Social Banks

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