20 August 2019

Social Banks

A Finextra Community Group

53Posts 301,250Views 44Comments

Latest blog posts

Chris PrincipeSolidus Global, Inc. - Miami


12 October 2018  |  5133 views  |  0 comments | recommendations Recommends 0

We have arrived at my favorite time of year, which is Sibos season. For me, Sibos is my Superbowl, the highlight of my year and a spectacular event that I have been privileged to attend 17 times out of the last 20 years. My expectations for Sibos 2018 are the highest since before the recession of a decade ago. Gone are the days when the social asp...

TagsArtificial IntelligenceNext Gen Banking
Bahman RezayatMaskan Bank of IRAN - Tehran, Iran

Banking on Social Media Platforms

06 March 2017  |  20976 views  |  0 comments | recommendations Recommends 0

Social media Today, social media has become a new and important skill for all, even for those who do not even know a bit about IT. In recent years, access to social media by billions of users around the world, has led modern society and lots of people to concentrate on these kinds of Medias and also makes a considerable popularity, especially amon...

TagsRetail bankingInnovation
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Digital Inclusion: The Need of The Hour

25 August 2015  |  3483 views  |  2 comments | recommendations Recommends 0

Way back in 1955, All India Rural Credit Survey Committee recommended availability of institutional credit to the unbanked people in the country. The outcome was State Bank of India. We are in 2015. M...

TagsInnovationFinancial inclusion
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What the FFIEC social media guidance can teach UK firms

30 January 2014  |  2781 views  |  0 comments | recommendations Recommends 0

What is this all about? The FCA plans to publish new social media guidance for UK financial service companies in 1Q14. This follows the final version release of the Official FFIEC Guidelines for Soci...

TagsRegulation & Compliance
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The voice of the customer is growing louder.

09 September 2013  |  3540 views  |  0 comments | recommendations Recommends 0

Did you think that it is always the customer who is at the receiving end of cleverly devised communication strategies and costly services? Think again. Recently we have seen some colourful examples of...

TagsRetail bankingTransaction banking
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Branch vs. self-service: Striking the banking balance

18 June 2013  |  6527 views  |  1 comments | recommendations Recommends 0

Retail bank branch closure is a growing trend in several countries as a cost cutting method. The thinking behind this is logical: branch banking is expensive so it makes sense to drive customers to ch...

TagsMobile & onlineRetail banking
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What the financial industry can learn from Co-Op Bank

14 May 2013  |  5142 views  |  2 comments | recommendations Recommends 0

Last week, the Co-Operative Bank experienced a six notch downgrade by Moody’s rating agency, based on an increased “problem loan ratio” – launching the financial world into concerns around a potentia...

TagsRegulation & ComplianceRetail banking
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The Real Risk of Social Media

03 April 2013  |  5590 views  |  1 comments | recommendations Recommends 0

With news that ING is to enable elements of banking over Facebook and Chirpify to allow users pay with Facebook comments, it seems that social banking has arrived. How ironic then that most banks ar...

TagsMobile & onlineRegulation & Compliance
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Just how private is that conversation?

06 December 2012  |  7463 views  |  0 comments | recommendations Recommends 0

I’m not sure how practical it is for Lord McAlpine to sue 10,000 Twitter users, but it does serve as a very clear reminder that comments made over a public forum do have repercussions. Something many ...

TagsSecurityRegulation & Compliance
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5 tips for building a successful internal social network

24 October 2012  |  6494 views  |  0 comments | recommendations Recommends 0

Last week, I had a very interesting catch-up with NixonMcInnes friend, Tony Stewart (@tonycomms). Tony is an internal communications executive at Aviva Investors and he agreed to talk us through his...

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About this group join  Join us

Founded by Elizabeth Lumley
Date 20 May 2010
Group profile
Social Banks is a group that aims to discuss trends and debate as the financial services take their first steps into social media. Twitter, Facebook, LinkedIn etc..debate all here.
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Clive Munn
Ketharaman Swaminathan
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Elizabeth Lumley
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