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Social Banks is a group that aims to discuss trends and debate as the financial services take their first steps into social media. Twitter, Facebook, LinkedIn etc..debate all here.
On a yearly basis billions of euros are donated to charity. This is done in all forms, i.e. from companies or individuals sponsoring charity events, to buying items of charity organizations all the wa...
Social media, like any other innovation, is likely to go through a refinement period, which seems like a never-ending process of updates and improvements. Despite its substantial list of pros and cons...
We have arrived at my favorite time of year, which is Sibos season. For me, Sibos is my Superbowl, the highlight of my year and a spectacular event that I have been privileged to attend 17 times out o...
Social media Today, social media has become a new and important skill for all, even for those who do not even know a bit about IT. In recent years, access to social media by billions of users around t...
Way back in 1955, All India Rural Credit Survey Committee recommended availability of institutional credit to the unbanked people in the country. The outcome was State Bank of India. We are in 2015. M...
What is this all about? The FCA plans to publish new social media guidance for UK financial service companies in 1Q14. This follows the final version release of the Official FFIEC Guidelines for Soci...
Did you think that it is always the customer who is at the receiving end of cleverly devised communication strategies and costly services? Think again. Recently we have seen some colourful examples of...
Retail bank branch closure is a growing trend in several countries as a cost cutting method. The thinking behind this is logical: branch banking is expensive so it makes sense to drive customers to ch...
Last week, the Co-Operative Bank experienced a six notch downgrade by Moody’s rating agency, based on an increased “problem loan ratio” – launching the financial world into concerns around a potentia...
With news that ING is to enable elements of banking over Facebook and Chirpify to allow users pay with Facebook comments, it seems that social banking has arrived. How ironic then that most banks ar...
I’m not sure how practical it is for Lord McAlpine to sue 10,000 Twitter users, but it does serve as a very clear reminder that comments made over a public forum do have repercussions. Something many ...
Last week, I had a very interesting catch-up with NixonMcInnes friend, Tony Stewart (@tonycomms). Tony is an internal communications executive at Aviva Investors and he agreed to talk us through his...