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Retired Member

Ten Months of the Mortgage Market in 140 characters or less

Ten Months of the Mortgage Market Social Media in 140 characters or less A selection of my tweets on the mortgage market over the last ten months - at last the market is recovering albeit slowly. Marc...

21 Dec 2012
Innovation in Financial Services
Retired Member

Many channels but one brand voice

In the current economic climate, it would be reasonable to expect that price points might be beginning to erode brand loyalty for consumers, as they seek out the best deals at the expense of their fav...

21 Dec 2012
Retired Member

The future of payments is more than payments

Despite a few technical changes that have occurred in recent years, until now the traditional payments landscape hasn’t changed much since the first payment card was introduced a few decades ago. The ...

13 Dec 2012
Payments strategies 2015-2020-2030
Tony Tarquini

Does the future of banking depend on CRM?

At SIBOS earlier this year, sales force automation (SFA) was a recurring issue, as banks are finding themselves under increasing pressure to improve customer service interactions whilst remaining cost...

11 Dec 2012
Retired Member

How Automotive Telematics Reduces Car Insurance Fraud

How Automotive Telematics Reduces Insurance Fraud? We all know that are car insurance is going up because of whiplash cases, bad driving by a certain age group and EU law but how can we push back and ...

11 Dec 2012
Innovation in Financial Services
Retired Member

Time for review: mortgage sales practices

The FSA’s mortgage market review guidelines pose a number of issues for retail banks in the UK, and are set to have significant impact on the way mortgages are bought and sold here. Although new regul...

11 Dec 2012
Brett King

The Un'der'banked don't need banks anymore

Traditionally, if you wanted to move money around, save cash, pay a bill, purchase something at a store, or otherwise have some sort of systemic access to your cash as you moved around - you needed a ...

10 Dec 2012
Innovation in Financial Services
Retired Member

Increasing Efficiency in Mortgage Sales

Twenty odd years ago when I started working in the mortgage industry, space for paper files was nearly as important as disk space to store mortgage applications. The industry has of course moved on si...

07 Dec 2012
Innovation in Financial Services
Retired Member

Decision Automation: A Simple Puzzle That Can Teach Us A Lot

In this article, we want to illustrate the importance of augmenting automated decisioning and business intelligence systems with human intelligence. Here’s a simple logic puzzle for starters. Please l...

07 Dec 2012
Financial Risk Management
Ketharaman Swaminathan

CTS-2010: Cheque Truncation Or Contract Termination System?

There has been a spate of ads and announcements over the last 3-4 weeks by banks in India about the introduction of the new Cheque Truncation System, CTS-2010, from the new year. For the uninitiated...

06 Dec 2012
Nick Ogden

A Change is in the Air

The autumn statement is upon us and the country is eagerly waiting decisions on small business lending, with recent pressures and initiatives demanding a clear Government plan for growth. Clear signa...

04 Dec 2012
Innovation in Financial Services
Retired Member

The Future of Online Lending

Today’s market of online lending business in the UK is facing an explosive rise. In this article, we study this situation to discover that it reflects an emerging global trend. Banks are adopting the ...

30 Nov 2012
Online Banking