136 Results from 2013, /retail
Retired Member
Whatever the truth of the Tomlinson report - and we will know once the chancellor and the bank have finished their respective reviews of it - Tomlinson does raise at least one point which it is hard to argue with. That is his assertion that the lack of competition in small business banking is as toxic, if not more so, than the lack of competition ...
19 December 2013 /retail
…Are We Guilty of Blowing Smoke? In my last blog I talked about recent increases in lending being a good thing, as long as lending policies remain prudent and conservative. Now, I want to look at transforming the low risk = low growth challenge. For me, a big part of this is about making real what our customers actually believe is true right now. ...
Going to a branch is something I try to avoid like a plague. Given I work in branch software, it is a controversial statement – but let me explain… Like many people the world over, most of my banking transactions can be done online. Going into a branch would mean enduring long queues. It can easily take thirty minutes or more just to complete my tr...
18 December 2013 /retail
To B or not to B, and if we B then how to B – this is the million dollar question we need to ask banks before they setup shop in India. Disclaimer: this article is purely my personal opinion and the thoughts expressed are personal and do not express the thoughts or the opinions of my company or any other employees of my company. ...
16 December 2013 /retail /wholesale
“So here I go again…walking down the only road I’ve ever known.” Yes, it’s the lyrics from a Whitesnake song! But I kept singing it whilst reading about recent moves in the UK lending market. And then there’s the definition of insanity: "doing the same thing over and over again and expecting different results." Are we in danger of doi...
11 December 2013 /regulation /retail
The RBS story last week was the latest in a long line of banking tech failures. year. So why do they happen and is there a solution? Many insiders believe there has been a gross under investment in banking technology in the last ten years. Well, banks have been busy ploughing resources into compliance to keep on the front foot with burgeoning regul...
11 December 2013 /retail
Elton Cane Digital product delivery at News Corp Australia
When I recently spoke to a young family acquaintance who had taken a job as a bank teller, it got me thinking about the changing nature of that role, and its future prospects. Particularly as I recalled a couple of news articles on Finextra recently, such as Bank of America tellers petitioning their bosses to cease the roll-out of video teller ATM...
06 December 2013 /retail Future Finance
Penny Hembrow Global Lead, Financial Services at CGI
The metaphor of Amazon being Santa’s grotto of the 21st century, has been used many times before. But it is an interesting one, simply because it illuminates where we are as a society. Holiday gift shopping is now a digital-fest one night over a glass or two of red wine. Less and less is it about actually ‘going out’ shopping. The numbers back th...
06 December 2013 /retail
Since the release of the iPhone 5S, conversations surrounding one of its most prominent features the iBeacon, which exploits a new variant of Bluetooth technology which uses considerably lower power, has been making headlines. A myth I’d like to address is that Near Field Communications (NFC) and Bluetooth Low Energy (BLE) can’t work together and t...
Nick Levy Partner - Financial Services at IBM Consulting
In every customer communication there’s one simple message: “I - the customer - have something to say.” But is anyone listening? It's as simple as ABC. A is for ANYTIME and ANY WAY. Banking customers talk to their banks at any time they need them, not just 9 to 5, and not in ways that banks can always control. Customers expect the freedom to con...
03 December 2013 /retail
Welcome to Finextra. We use cookies to help us to deliver our services. You may change your preferences at our Cookie Centre.
Please read our Privacy Policy.