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At the latest Cheque User Forum, hosted in London by the Cheque & Credit Clearing Company, a vision of the future of cheque clearing was laid out for an animated group of about 150 cheque professi...
Big Data is one of the trends of the moment, with beautiful infographic representations of everything from social networking, video uploads, web searching and app purchases. These are, no doubt, impor...
You need to service customers and employees on mobile devices such as browsers, tablets and smartphones with live, dynamic information. But within the financial services industry (amongst many other i...
PaySwarm has the potential to fundamentally change the way payments are made online. But why is this one different from the umpteen other funky web based payment innovations? Firstly, it is free. O...
An efficient and effective trade finance market is vital to a country's prosperity and to the survival of thousands of individual companies in the supply chain, but it is an incredibly clunky, paper-b...
With the Google Wallet announcements moving the emphasis away from NFC and thereby expanding the potential user base for its service, is this the KISS of life for wallets and the kiss of death for NFC...
SWIFT is celebrating the 10th anniversary of the standards forum at Sibos in grand style with, amongst other things, a cake. The idea of bringingn practitioners, vendors and standards developers toge...
2011 was meant to be "the year of NFC". So was 2012. And 2013. However, earlier this year NFC ran out of steam as far as "mind share" is concerned. When Google Wallet decided to dr...
'Pause-and-resume’ call recording is a longstanding solution used by many customer-service operations to prevent the storage of customer-card data within call archives systems. The motivators for this...
I was last in Dubai 13 years ago, presenting at the GITEX IT show on Internet Security. Working with a local partner which specialised in Lotus Notes implementations and was comprised mostly of (local...
....they know no borders' ran a tweet from SWIFT’s African Regional Conference in Gaborone earlier this year. ‘It is not unusual to have better flight connections between African countries by first g...
Zapp is a VocaLink's venture. VocaLink are the "payment rails" in the UK - they are the engine behind Faster Payments scheme and the nationwide ATM network (LINK). They are in bed with every...