273 Results from 2015, /payments
Andre Malinowski Head of International Business at Computop GmbH
The payments landscape is changing fast – and much of this fast-paced change is being driven by today’s digitally empowered consumers, whose expectations have been transformed by the smartphone and the services these supply. This means that more than ever before, consumers expect payments to be fast, convenient and hassle-free. And that’s set payme...
25 December 2015 /payments
Ainsley Ward Vice President, Payments Solutions at CGI
If I walk into a shop, pick up any item and then walk out again, the chances are that store security will stop me and I'll probably end up in court pretty soon. Likewise if I walked into a bank branch and demanded all the cash, it's likely my face will end up on Crimewatch UK and the court will beckon. So I won't try either of those crimes (even i...
23 December 2015 /payments /regulation
Retired Member
Consumer demand, the adoption of new payment methods, competition, regulation, digital transformation and security are powering the self-service revolution in banking. This well-publicised transformation is fuelling something interesting under the surface – the collections process. The customer journey in banking is potentially one of the longest i...
23 December 2015 /payments /retail
Kirsty Berry Head of Product Marketing & Market Analytics at Compass Plus
Contactless bank cards really started to take off in the UK in 2014, with banks issuing more contactless-enabled cards than ever before and more merchants installing networks that could accept them. 2014 saw transactions totalling £2.32 billion made on the cards, a 255% increase compared to 2013. Step into 2015 and more than £2.6 billion was spent...
Jeremy Light Co-founder at Fourdotzero
The banking industry is facing several dilemmas with distributed consensus ledger technology (the "blockchain"). Bitcoin has shown banks how the technology can be revolutionary, causing much excitement, and hype this year as banks scramble to find ways to adopt it. They tend to be enthusiastic about the technology, but are dismissive of ...
22 December 2015 /payments
A few days back, I came across this video on WestJet Christmas miracle in which an airline asked their flyers about what they'd like for Christmas and gave them surprise gifts based on their responses. It was wonderful to watch the joy on the faces of the travellers to see their wishes fulfilled. With the chill in the air, a holiday / festive mood...
Dean Wallace Director of Consumer Payments Modernisation at ACI
Earlier this week ACI Worldwide published the findings of a YouGov survey asking ~2000 UK consumers about their attitudes towards banking and new entrants, their payments patterns and behavior. We presented our findings to the media, with the headline “Digital disruption in the UK banking sector is still moving at a slow pace” and concluded the f...
17 December 2015 /payments /retail
Daniel Szmukler Director at EBA
2016 will be another decisive year for the payments industry, as it should become clearer how the provisions on access to Payment Initiation and Account Information services (XS2A) as part of the revised Payment Services Directive (PSD2) will come to live. Will the European Banking Authority (EBA) offer an actionable path, or should the industry st...
14 December 2015 /payments EBAday
Over the last few years, the retail industry has evolved to cater to new shopping habits and consumer trends – particularly in the light of new NFC technologies such as Apple Pay. This has pushed merchants to re-think their strategies in order to serve the “omni-channel shopper”, who is keen to buy whenever, wherever and however he wants. Merc
14 December 2015 /payments
Over the past few years the decision to deploy applications in the cloud has been mainly one of IT strategy: is it more cost effective and/or efficient to opt for a cloud-based deployment model rather than on premise? Until very recently cloud migrations from a business-use perspective changed little; a new web-front end simply covered the old on-...
11 December 2015 /payments
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