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In today’s regulation “wonderland,” EU capital markets participants are beginning to go MAD. The current timetable for the market abuse regulation (MAR) proposed by the EU Commission will likely take ...
A recent survey from Oracle, Accenture, and others predicts the imminent and widespread adoption of cloud solutions by financial services firms!? Well, better late the never… As usual, large organiza...
It has come to my attention in many discussions that there are a lot of companies that don't fully understand the required upgrades in Brazil. So in short, here is a quick overview of 3.10 requiremen...
There is only one boss. The customer. And he can fire everyone from the Chairman down, simply by spending his money somewhere else. (Sam Walton, 1977) A customer-centric focus is not a new concept ...
The answer seems to depend on where in the world you are, and who's backing these new entrants. News today out of Australia and China highlights two possible approaches. In Australia, one of the promi...
Whilst the telecommunications industry tackles the challenges of delivering secure digital services to its customers, banks are going one step further to enhance the banking experience. When it comes...
While innovations such as Faster Payments in the UK have accelerated banks’ transaction processing, many client money managers are still lagging. Manual processes are still prolific and this can resul...
On 20 March 2014 ESMA published the European Commission's (EC) response (dated 26 February 2014) to ESMA's letter of 14 February 2014 regarding the classification of financial instruments as derivativ...
The customer on-boarding process gives any organization a chance to make a great first impression with a client. The financial services marketplace is competitive and therefore the focus is on providi...
I went along to this PRMIA event on Thursday evening hosted by Credit Suisse and sponsored by Acacia Capital. Viktoria Baklanova introduced the panel with Joseph Tenaga as MC for the panel and very q...
H.B. 224, a newly introduced data breach notification bill for New Mexico, would mandate that organizations notify breached individuals within 10 days of breach discovery (unencrypted credit card data...
In today’s competitive environment, financial services firms are faced with the challenge of maximizing revenue, reducing attrition, and maintaining customer relationships. That means adopting a holis...