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With the unprecedented rate of change in the financial markets, and with regulators across the board stepping up the enforcement of existing regulation, one can’t help but wonder: what does this mean ...
Outages and glitches seem to be becoming more and more frequent – with a wide-reaching ripple effect ensuring that the impact of such outages are felt more widely than ever. This is dangerous for busi...
With the economic outlook in Europe still far from rosy, and signs of a further stumble coming from North America, consumers across the Northern hemisphere are getting used to the idea of having to
The latest paper from Gartner has branded cloud computing on a potential path to ‘disillusionment’. Certainly, uptake of the cloud hasn’t been quick, but I wonder if it’s simply that the value propos...
Will they, won’t they? Maybe, Yes…No? Sooner or later…There has been a lot of debate about whether Apple will include NFC in the new iPhone 5. Some analysts have drawn conclusions from the launch of ...
I'm not, by nature, a suspicious man. But whenever I receive an unsolicited email from an institution with which I hold any kind of account, I resist the convenient temptation of clicking on the link ...
We in Britain love a moan. The glass is always half empty and nothing is ever good enough for the average man on the street. But when it comes to the banking industry, many feel the criticism is justi...
Project Oscar, the mobile wallet grouping between Vodafone, O2 and Everything Everywhere, has had the go ahead from the European Commission to develop a single mobile wallet platform hosting cards, co...
The world of Financial Services is at a serious crossroads. Whilst many in the Finance profession sniggered at the recent motivations and methods of the worldwide “Occupy Wall Street” movement – a de...
The EMV (Chip & PIN) protocol requires ATMs and point-of-sale terminals to generate a random number. If this number (known in EMV terminology as the "unpredictable number") isn't random,...
OTC Clearing: part 2 “[…] The financial crisis that began in 2007 had its origins precisely in over-complex regulation.” These are the wise words of Niall Ferguson, Professor of History at Harvard, sp...
By topping the 2012 Customer Service Hall of Fame, Amazon made it three in a row. Sadly, a leading global bank too made a record of sorts by retaining the top position in this year’s Hall of Shame ran...