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In my recent blog article, “Why Outsource B2B ePayment Adoption?”, I conveyed the results from a recent SunGard study around B2B ePayments and why more and more organizations are opting to outsource ...
OTC Clearing: part 1 Just three years ago the G20 leaders agreed upon a common course to regulate the financial markets, with focus on standardising OTC derivatives. In that time regulators have creat...
The story is so well known that many details are now forgotten. For example that it was not Mr. Hayek who invented the idea of the Swatch but that he took it over two years after the launching. Or tha...
Customers often face problems while dealing with the customer service of their banks, but topping their list is not getting a consistent answer to their queries. Isn't it a fair ask to expect the same...
The Dodd-Frank Wall Street Reform and Consumer Protection Act represent a significant step-change in the global financial services regulatory structure. Some of the provisions associated with Dodd-Fra...
Both the mobile phone and a good dose of retail therapy are much loved by the UK public. Now it appears the two have joined forces to take the high street by storm. A recent Ofcom report, which set ou...
Decision automation systems without IT involvement are moving from the frontiers of innovative thinking to a mainstream necessity. This manifests the current “innovate or stagnate” approach in the fin...
If I give you £10 pounds, how difficult will it be for you to use it? Silly question. If I send you £10 via PingIt, would it be even simpler to use, considering how "revolutionary and easy" ...
The massive Ernst & Young Global Consumer Banking survey of nearly 30,000 bank customers around the world reveals that banking customers are increasingly expecting more personalization, convenienc...
Google Wallet's business model "bleeds" less than I originally estimated. Google's card issuing partner is not Citi, but Bancorp (thank you for the correction, Frank). The latter is exempt f...
Feast in the Front Office, Famine in the Back Office – Competitive Advantage in the Middle? In the capital markets industry, the front office has seen much growth and innovation in recent years suppor...
The recent findings of the British Retail Consortium’s first e-crime study which estimates that UK retailers lost over £205 million in 2011-2012 due to e-crime caught my eye recently – particularly t...