Artificial intelligence

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Banking with Responsible and Generative AI

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Banking with Responsible and Generative AI

Join FinextraTV as we talk with Ermes Dajko, Senior Cloud Solutions Architect at Temenos, about the transformative impact of generative AI in banking. Discover how Gen AI is revolutionising decision-making processes with practical use cases. Ermes also delves into compliance strategies, discussing how banks can ensure responsible AI usage while navigating regulatory requirements. Learn how banks are leveraging Gen AI to enhance customer experiences and stay ahead in the competitive financial landscape.

Why Fintech Should Carve Out 20% of Their Strategy For Practical AI Applications

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Why Fintech Should Carve Out 20% of Their Strategy For Practical AI Applications

Join FinextraTV at Money20/20 2024 as Scarlett Sieber, Chief Strategy & Growth Officer at Money20/20, delves into the key trends shaping the financial industry. Highlights include the enduring relevance of open banking and the growing impact of AI, with 20% of this year's event focusing on practical AI applications. The discussion covers AI's integration in fraud prevention, KYC, and marketing automation, and reflects on the rapid advancements in the past year. The conversation also addresses Money20/20's commitment to evolving initiatives, including a new stage dedicated to major announcements and sustainable innovations, setting the stage for continued growth and industry leadership.

Lord Christopher Holmes of Richmond MBE on what the AI Regulation Bill Means for Fintech

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Lord Christopher Holmes of Richmond MBE on what the AI Regulation Bill Means for Fintech

At IFGS 2024, Lord Christopher Holmes provides his view on announcements such the Open Finance Task Force, which were revealed by Bim Afolami MP. Lord Holmes also dives deep into the AI Regulation Bill and how the industry can better align technology for financial inclusion and to benefit vulnerable customers.

Cognizant, Rabobank, and Microsoft: Partnering to harness generative AI

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Cognizant, Rabobank, and Microsoft: Partnering to harness generative AI

Join FinextraTV as Gregory Verlinden, Vice President of Analytics & AI at Cognizant; Fred van Pouderoijen, IT Domain Manager for Payments at Rabobank; and Annette Harris, Head of Financial Services Netherlands at Microsoft, discuss the transformative impact of Generative AI on the financial services industry. Discover how engineers can leverage emerging technologies, how GenAI is reshaping the market for FSIs, and the benefits for SMEs. Learn about the role of strategic partnerships in navigating and responding to the complexities of the payments ecosystem.

Effective decision making: Leveraging AI for growth and efficiency

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Effective decision making: Leveraging AI for growth and efficiency

Join FinextraTV at the Temenos Community Forum 2024 in Dublin as Prema Varadhan, President Product & COO of Temenos, delves into the transformative potential of artificial intelligence in banking. We explore specific use cases across banking operations, highlighting how generative AI, combined with explainable AI, enhances customer interactions, streamlines back-office processes, and improves risk and compliance screenings. We also review the measurable value generative and responsible AI bring to banks in terms of innovation, customer centricity, and operational efficiency.

Lending Modernisation: Quick Wins for Banks

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Lending Modernisation: Quick Wins for Banks

Join FinextraTV in conversation with Robert Downs, Global Head of Corporate & Syndicated Lending, Finastra and Prakash Pattni, Managing Director - Digital Transformation, IBM Cloud for Financial Services, IBM, as we explore a plethora of topics including digitalisation gaps, cloud innovation, data and knowledge management, regulation, and competition and how they all intersect with each other to modernise lending. This compelling conversation explores current problems with data in the lending industry and how modern technologies such as AI and automation transform lending processes, products and ensure quick wins for banks.

Cybercrime: What to Expect from Malware-as-a-Service?

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Cybercrime: What to Expect from Malware-as-a-Service?

Scott Olson, CMO, Outseer, taps into insights from their upcoming ‘Global Fraud and Scams Trend Report’ to explore what has exerted the most significant influence on fraud threats and mitigation since 2023. Artificial Intelligence – generative, predictive, or otherwise – continues to garner attention, but with new types of AI coming to the fore, fraudsters are also evolving which is leading to increased social engineering, phishing, and malware. The discussion also dives into staggering increases in Malware-as-a-Service and how unsophisticated fraudsters are now executing malicious programmes on consumer devices, overlaying legitimate banking apps with malware to steal personal information.

Pivotal trends for sustainable growth in financial services

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Pivotal trends for sustainable growth in financial services

Amidst the evolving financial services landscape, three pivotal trends have emerged: operational resilience, generative artificial intelligence, and modernisation. As institutions navigate the complexities of digital transformation, the importance of building resilient systems, harnessing the power of gen AI responsibly, and modernising tech stacks becomes increasingly evident. In a conversation with Monica Sasso, Global Financial Services Digital Transformation Lead at Red Hat, we delve into these trends, exploring their implications and the strategies needed for sustainable growth.

Advancing payments: How can innovation drive business growth?

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Advancing payments: How can innovation drive business growth?

At MPE 2024, Neil Caldwell, Senior Vice President, Merchant Sales & Acquiring, Visa Europe, explores the influence of Open Banking and regulatory changes such as PSD2 on the payments industry. We discuss how technologies like tokenization and biometric authentication safeguards merchants and drives growth; and look at methods for optimising payments and enhancing customer experience, alongside exciting developments in biometric payments, real-time platforms, and the integration of artificial intelligence and machine learning.

Financial Forecast 2024: What's Ahead?

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Financial Forecast 2024: What's Ahead?

In this episode of Predict 2024, Edward Harding, Director of Global Strategic Partnerships at Mambu, discusses the upcoming webinar on Mambu’s 2024 partner predictions report, highlighting how trends are shaping financial services and influencing strategies in the year ahead. We learn about Mambu's partnership-driven approach to industry challenges, examine rising trends such as embedded finance and generative AI, and get a preview of what to expect from the webinar on March 6th.

Harmonizing AI solutions in the fight against fraud

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Harmonizing AI solutions in the fight against fraud

Yogesh Patel, CTO, Outseer, discusses how the evolving capabilities of artificial intelligence are reshaping fraud detection and prevention, particularly in banking. We delve into the difference between generative and predictive AI and their surprising applications, such as the rising impact of predictive AI on payment fraud mitigation, and generative AI for operational efficiency and case marking. Additionally, we discuss the importance of data quality in AI for algorithms, feature engineering, and model adaptability, to optimize security against fraudulent behaviours and enhance model efficiency. Watch to learn more about how AI will impact the future of fraud.

Predicting growth for clearing houses and scheme operators in 2024

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Predicting growth for clearing houses and scheme operators in 2024

As payment markets evolve, further progress hinges on open access facilitated by infrastructure modernisation. In this Predict 2024 episode, Paul Ruggieri, Senior Vice President, Real Time Payments, Product Management, Mastercard, discusses growth opportunities for clearing houses and scheme operators, emphasising the need for standardised communication strategies between operators and payment systems. We explore the significance of interoperability and the prioritisation of standardisation to enhance cross-border transactions. Additionally, we explain the key methods for ensuring seamless transactions across borders, leveraging ISO 20022 data and AI for fraud prevention, resilience, and scalability across all 13 markets.

Responding to regulations: AI solutions boosting operational resilience in 2024

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Responding to regulations: AI solutions boosting operational resilience in 2024

In anticipation of upcoming banking regulations, such as the EU's 2025 deadline, Sumant Kumar, CTO, Banking and Financial Markets, NTT DATA UK&I, provides insights into the impact of artificial intelligence on operational resilience for the year ahead. As a part of our Predict 2024 series, we explore how banks can deploy predictive AI to enhance operational efficiency, alongside the modernisation of infrastructure through converting legacy code with generative AI. We discuss how banks can employ supply chain risk management with the support of operations, improving both customer experience and security in the year to come.

Upcoming changes in PSD3: The impact on 3DS ACS solutions

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Upcoming changes in PSD3: The impact on 3DS ACS solutions

Yogesh Patel, CTO at Outseer, discusses the impact of new PSD3 regulations on 3DS solutions, what should be front of mind for issuers as a result and what to expect from the VISA & Mastercard protocol updates. We hear how data science plays a role with 3DS solutions, the key capabilities to expect from an ACS and how consortium data can help catch more fraud, specifically for CNP transactions.

Transforming interoperability within trade finance

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Transforming interoperability within trade finance

Iain MacLennan, Head of Trade & Supply Chain Finance at Finastra, and Peter Hazou, Director of Business Development at Microsoft, discuss the rapidly evolving global trade finance system. They cover the shift from static data to insight-driven systems, the use of technologies like blockchain and AI for compliance and scalability, and the importance of an agile, interoperable trade finance stack.

Concepts to commercialisation: Growing digital assets

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Concepts to commercialisation: Growing digital assets

In the lead up to Singapore Fintech Festival, Lee Zhu Kuang, Chief Digital, Data and Innovation Officer for Securities Services, HSBC, evaluates the transformative impact of tokenisation and the role of AI standardisation in enhancing scalability and interoperability. We discuss the impact of digital assets and the need to balance financial expertise, regulatory compliance, custody services, and investor security for sustainable industry growth.

Generative AI: The tipping point for future banking

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Generative AI: The tipping point for future banking

In the lead up to Singapore Fintech Festival, Shayan Hazir, HSBC's Chief Digital Officer for ASEAN, considers initiatives to integrate Artificial Intelligence into current financial infrastructure and the importance of experimentation and collaboration for operational transformation. We discuss the challenges in data orchestration, responsible implementation, public utilities and identify future opportunities in this space.

The positive impact of AI on customer experience in financial services

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The positive impact of AI on customer experience in financial services

With the shift from Google to GPT-4 for information searches, Greg Krasnov, the founder of Tonik Bank, examines AI’s growing influence on the financial industry ahead of this week's Singapore FinTech Festival. The discussion explores how banks are adopting AI, the implementation of Gen AI in customer interactions, where friction between regulation and innovation may arise, and the impact it is having on customer acquisition and credit applications.

Regulatory challenges with AI require a collaborative response

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Regulatory challenges with AI require a collaborative response

Jo Ann Barefoot, Founder & Chief Executive Officer of Alliance for Innovative Regulation (AIR), discusses the challenges presented by rapidly evolving AI in the global banking landscape and examines the pace of regulatory response. In the lead up to Singapore Fintech Festival 2023, the discussion covers ethical AI innovation, the risks associated with fraud and bias, and the potential role of AI assistants in consumer protection. Jo emphasizes the importance of regulators adopting cloud technology and AI, highlighting the significance of collaborative efforts among stakeholders to navigate the intricacies of AI in banking.

Top skills & talent priorities in the age of AI

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Top skills & talent priorities in the age of AI

Ahead of hosting this year's SME day on Singapore Fintech Festival’s Talent Stage, Tram Anh Nguyen, Co-founder for the Centre for Finance, Technology and Entrepreneurship (CFTE), discusses the importance of skill adaptation and financial literacy. We explore the significance of upskilling in light of AI's impact on jobs and organisations, how industry leaders are meeting the challenges around talent recruitment and budget constraints, and ask what role partnerships play in Singapore’s talent and upskilling initiatives going forward.

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