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News and resources on artificial intelligence systems, innovations and initiatives worldwide.

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Expert opinions

Alastair Gill

Alastair Gill Principal Data Scientist at GFT

Getting Business Value from AI: Speak to stakeholders

In this series of articles, I explore how we can organise our AI projects to better achieve business value. Although this series was prompted by some of the challenges experienced recently in relation to generative AI (Gen AI), the challenges of achieving business value from AI long predate this particular technology iteration. As such, here I am

/ai /cloud Artificial Intelligence and Financial Services

Roy Prayikulam

Roy Prayikulam SVP Risk & Fraud Division at INFORM GmbH

Hybrid AI in Action: Shaping the Next Frontiers of Fraud Prevention and AML Compliance

Imagine this: A customer makes an unusually large transfer via online banking. Shortly after, it becomes clear that the transaction is part of a phishing attack, orchestrated with synthetic identities and deceptively authentic-looking digital receipts. A purely rule-based system might not have detected this. This is precisely where Hybrid AI demon...

/ai /crime Artificial Intelligence and Financial Services

Shikhar Verma

Shikhar Verma Associate at Sparx IT Solutions

How AI is Revolutionizing Digital Banking Experiences

A famous leader, Andrew Yan-Tak Ng, shares a revolutionary opinion that AI is just like electricity and its advent will transform every industry in no time. This trend has been witnessed in the fintech sector as well. So, leaders may agree that operationally, their agility and excellence have moved a couple of light-years ahead by now, utilizing t...

/ai Artificial Intelligence and Financial Services

John Bertrand

John Bertrand MD at Tec 8 Limited

Stablecoin Renaissance for Financial Services

The new stablecoin regulations in the US, Wyoming, and Hong Kong represent a significant shift toward ongoing monitoring rather than periodic compliance checks. The HKMA's requirements now include: Regular customer information updates Continuous transaction monitoring for suspicious activities Periodic risk profile reviews The penalties are subst...

/ai /regulation Banking Strategy, Digital and Transformation

Gayatri V

Gayatri V Cloud Architect at TCS

Cloud Adaption and AI in Banking and Financial Industry

AI is driving powerful transformation in financial services, significant innovation in streamlining the operations, enhancing customer service and risk management. Cloud-driven financial services plays a major role in expanding digital accessibility, automating operations and delivering personalized experiences. Cloud Platform with A

/ai /cloud Artificial Intelligence and Financial Services

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Research

Future of Report

The Future of Cross Border Payments 2026: Strategies for Success

A special edition for Sibos Europe 2025 The pace of the financial industry is unrivalled. The cross-border payments landscape is rapidly evolving and maturing as emerging technologies develop, new regulations come into play, fraud dominates, and global consumers demand instant payments.  How is the industry responding to these changes, and what strategies are banking experts and leaders deploying to combat the onslaught of challenges as the future draws nearer? Sibos 2025 in Frankfurt will be a forum for conversation on the next steps for the financial sector, and how to conquer the next frontier of global finance.  This Finextra report analyses key innovations, explorations, and sentiments on the cross-border payments landscape, featuring key insights from Absa CIB, BNY, Crown Agents Bank, Commerzbank, the Financial Conduct Authority, FV Bank, HSBC, ING, Januar, JP Morgan, National Australian Bank, RBI, Santander, Société Générale, Standard Bank, Standard Chartered, State Street, and ZA Bank. It discusses:  Agentic AI and GenAI revolutionising cross-border payments;  The implications of a post-ISO 20022 migration world;  How banks are future-proofing their cross-border payments frameworks;  Financial crime and fraud prevention in payments;  The digital transition to cloud native infrastructure;  Challenges and opportunities in instant payments;  How rapidly emerging technologies will define the future of cross-border payments. 

398 downloads

Event Report

Modern onboarding: Optimising KYC through data integration and AI

The integration of technology and data continuity, combined with digitisation, automation, and AI, is revolutionising KYC and onboarding in the banking industry.  In today’s fast-paced financial landscape, efficient client onboarding is crucial for operational excellence and effective customer lifecycle management. Financial institutions are increasingly redefining their Know Your Customer (KYC) processes to reduce inefficiencies and enhance the overall customer experience.  Integrating advanced technologies and real-time data processing can significantly accelerate these processes, providing clearer customer insights and reducing complexities. Data integration and AI allow the streamlining of KYC and onboarding procedures, ensuring seamless interactions and improving transaction accuracy and security. By embedding these capabilities within client environments, institutions can facilitate easier access to verified information, fostering trust and long-term business relationships.  This report highlights the key takeaways of a Finextra webinar, hosted in association with NICE Actimize, by a panel of industry experts. Discover:  Today's KYC inefficiencies and challenges;  The impact and importance of data; and  How digitisation, integration, and AI can streamline KYC and onboarding. 

266 downloads

Event Report

The Outsourcing Imperative: The strategic importance of partnerships for cloud-based payments

The financial services industry is at a pivotal moment where cloud technology and strategic outsourcing offer pathways to enhanced operational efficiency and competitiveness. Explore the Outsourcing Imperative.  In today’s rapidly evolving financial landscape, managing complex financial systems has become increasingly challenging for banking providers. The demands of mature cloud technology, evolving payment rails, and channels such as real-time cross-border payments and stablecoins require innovative solutions. Additionally, regulatory differences by country and region add another layer of complexity, especially for banks operating across multiple borders.  With the buzz around generative AI and other emerging tools, financial institutions must consider outsourcing certain functions to maintain competitiveness and efficiency. Enhancing user experience and regulatory compliance are paramount, as customers now expect a variety of payment options, from digital wallets to AI-driven payment agents. Outsourcing becomes key in today’s payments landscape, and financial institutions are increasingly turning to Payments as a Service (PaaS) to navigate the complexities of modern banking operations.  This report highlights the key takeaways of a Finextra webinar, hosted in association with FIS, by a panel of industry experts. Discover:   Drivers for adopting cloud-based payments;  Why banks and cloud are still an unfinished story;  Why outsourcing is necessary in today's payments landscape; and  How banks can change the status quo through partnerships. 

146 downloads

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FinextraTV

The Importance of AI with Privacy at Its Core

Taking time out from Mastercard's RiskX event in Rome, Caroline Louveaux, Chief Privacy, AI & Data Responsibility Officer at Mastercard, joined the FinextraTV studio to talk about how to embed privacy into design solutions. Beyond this, Louveaux spoke to the use of synthetic data and called for more proactive governance, instead of reactive compliance.

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Long reads

Dimitrios Salampasis

Dimitrios Salampasis Assoc. Professor, Emerging Technologies & FinTech at Swinburne University of Technology

From biology to business: Neuromorphic computing pathways to intelligent innovation

From algorithms to AI: Promise, power, and the pressing challenges ahead Large scale datasets and information processing requirements, within complex environments, are continuously reaching unprecedented levels of sophistication, especially in the advent of artificial intelligence and other emerging technologies, pushing the boundaries of fierce c...

Hamish Monk

Hamish Monk Senior Reporter at Finextra

What is treasury technology?

According to PwC’s 2025 Global Treasury Survey, in today’s volatile “macroeconomic environment, a ‘cash-first’ operating model is no longer optional. Treasury must lead with forecasting accuracy, real-time visibility and centralised control.” The only effective means for organisations to achieve these goals – as well as weather the headwinds of st...

Dominique Dierks

Dominique Dierks Senior Content Manager at Finextra

The AI energy crisis: Why chatbots are using up our drinking water

Just this week, the Trump administration has introduced its new ‘AI Action Plan’ with the direct aim to speed up the adoption of AI and the build of more data centres, all the while cutting regulation to enable this. As the world continues its AI race, how much is too much? Concerns have long been raised about the amount of energy AI uses. The In...