Artificial intelligence

367 articles tagged with this keyword

/payments

The Key Payment Trends to Maximise Business Value

Speaking to FinextraTV, Barry Rodrigues, EVP Payments, Finastra, explains how financial institutions can embrace the changing payment trends and leverage these to maximise business value. Looking towards the future of cross-border payments, ISO 20022, real-time payments, and the importance of a modern architecture, Rodrigues provides a holistic view of how to both provide value and generate revenue in an evolving time.

/ai

Can Agentic AI Help to Reduce Financial Crime in Banking?

Joining the FinextraTV studio at Temenos Community Forum 2025, Adam Gable, Senior Product Director, Temenos provided an insight into the way that agentic AI is helping to combat financial crime. Discussing the challenges inherent in fighting financial crime amidst a high-volume, high-speed market, Gable emphasises how well-considered agentic AI tools can provide an investigative element as fast as the speed of modern fraud.

/identity

Is Flexibility the Main Driver of Growth for Identity Verification Solutions?

In this interview, Gus Tomlinson, Managing Director, Identity Fraud, GBG sat down with FinextraTV to discuss some of the progress being made when it comes to identity verification. Speaking about an increasingly fragmented landscape, Tomlinson explained how the history of technology has tended to encourage fragmentation, but that now it is important to focus more on finding solution that is designed not just for the industry, but for the end customer in mind. At the heart of all of this, Tomlinson holds flexibility up as being the primary driver of growth.

/markets

What’s Driving Digital Banking Innovation in APAC?

Providing insights on innovation in the APAC region, Will Dale, MD, APAC, Temenos and Minh Vu Hong, Head of Core Banking, Big Data & Analytics, MSB joined the FinextraTV studio at Temenos Community Forum 2025. Explaining how APAC innovation has come out of a need for creativity in order to drive financial inclusion among large populations, Dale and Vu Hong spoke about how to improve and modernise product design, deployment and investment.

/retail

Digital First & Wellness Banking: How Gen Z are Changing The Banking Journey

Discussing how technology and digital investment is increasing, despite geopolitical uncertainty, Mark Yamin-Ali, Managing Director, Europe, Temenos and Domenico Ferrari, Platform Manager of Mobile and Digital Banking, Credem Banca joined the FinextraTV studio at Temenos Community Forum 2025. From explaining how Gen Z's digital-first needs are transforming the industry to the growing focus on wellness banking, Yami-Ali and Ferrari provide insights into the continued evolution of digital channels.

/identity

The Complications of KYC in an ERA of AI

To discuss the impact of AI on KYC, Wil Janssen, Founder and CEO, Inverid joined the FinextraTV virtual studio. Setting out the negative impacts of deepfake technology on identity verification and disagreeing with the concept of 'fighting AI with AI', Janssen provided some hope in the form of NFC technologies.

/cloud

The 4 Key Conversations Contributing to Greater Consumer Opportunities

Joining the FinextraTV studio at a busy EBA Day 2025, Thomas Warsop, President and CEO, ACI Worldwide set out his 4 key topics that he sees regularly in circulation: digitisation, cloud, fraud and AI. Giving his opinion on each, along with some of the historical growth of each, he provides an insightful perspective.

/ai

How Can Banks Harness Data to Drive Innovation in the Market?

Joining the FinextraTV studio at the Temenos Community Forum 2025, Rodrigo Silva, President, Americas, Temenos, and Geoff Vona, Vice President and CTO, EQ Bank, discussed the benefits of co-innovation for banks. Considering the increasingly important role of data and AI, they explain how technology can help banks to enhance customer experiences and launch innovative new products faster.

/ai

How To Co-Design a Gen AI Co-Pilot

Joining the FinextraTV studio at Temenos Community Forum 2025, Barb Morgan, Chief Product & Technology Officer, Temenos and Christine Huberty, Deputy Chief Information Officer, BIL discuss the unique and collaborative process behind co-designing a Gen AI Co-Pilot. They explain their approach to co-innovation alongside Microsoft, as well as the benefits and use cases of Gen AI in banking.

/regulation

Changing Regulatory Perceptions: Towards Strategy & Collaboration

Joining the FinextraTV studio at EBAday 2025, Liliana Fratini Passi, Managing Director, CBI shared her insights surrounding a key conversation at the event: regulatory compliance. Fratini Passi shared a belief that the perception of regulation is moving toward one of a strategic driver as opposed to an obstacle or inconvenience. Touching on Instant Payments in particular, Fratini Passi said that the approaches have drastically changed in recent times but that, in her opinion, the most successful ones tend to be those a collaborative nature.

/regulation

Cross-Border Fragmentation: To Innovate Without Risk, It Must Be Interoperable

Discussing interoperability in the face of fragmentation within cross-border operations, Susana Delgado, Global Head of Market Intelligence & Engagement, Swift joined the FinextraTV studio at EBAday 2025. Quoting a collaborative study between Swift and The Economist, she mentions how fragmentation could lead to heightened costs and lower global GDP. While acknowledging that diverse approaches can foster innovation, Delgado emphasized that interoperability is critical to managing the associated risks and ensuring sustainable progress.

/retail

Where are Banks Prioritising their Tech Investment?

Providing insights into a recently released survey of over 400 bank executives, Isabelle Guis, Chief Marketing Officer, Temenos joined the FinextraTV studio at Temenos Community Forum 2025. She explains what the results tell us about banks’ priorities when investing in technology, and how they are looking to adopt Generative AI.

/regulation

Why A Common Standard Is More Important Than A Common Technology

In this FinextraTV interview at the 2025 EBAday in Paris, Tsvetanka Nankova, Managing Director, Global Head of Sales Institutional Cash & Trade Finance, Deutsche Bank visited the studio to discuss the future of data. Comparing the popularity of data conversations to those of AI, Nankova emphasises the importance of not taking data at 'face value' and instead interrogating its origins, compliance, accuracy, and relevance. On top of this, she explains the two-fold benefit of regulation like ISO 20022, explaining how a shared standard should be prioritised over a shared technology.

/regulation

Instant Payments Regulation: Facing the Skeletons in the Closet

Joining the FinextraTV Studio during EBAday 2025 were Serge Wagener, Member of the EBA Board and Chair of the EBA Practitioners Group on Instant Payments and Annick Moes, Head of Industry Issues, Cooperation Initiatives and Communications, EBA. Both Wagener and Moes pointed out ongoing challenges in implementing the Instant Payments Regulation (IPR), such as delivering Verification of Payee for bulk payments. Referencing their newest publication, they stressed how EBAday gave experts the opportunity to bring out the skeletons from the closet and discuss their implementation concerns with peers.

/people

Partnership: The Secret Ingredient to Successful Innovation

Stepping away from the main Temenos Community Forum 2025 event, Will Moroney, Chief Revenue Officer, Temenos and Marnix Tummers, IT Director, Wealth Management, ABN AMRO joined the FinextraTV studio to discuss the success of their collaboration over almost 20 years. Whilst emphasising the importance of partnership, more than just collaboration, Moroney and Tummers describe a culture of innovation in the face of AI, product development, and value retention.

/regulation

The Four Ions of Financial Change

While joining the FinextraTV studio at the 2025 NextGen Nordics event, Mick Fennell, Business Line Director - Payments, Temenos explains his four Ions to financial change: Innovation, Regulation, Optimisation and Protection. Diving into each, Fennell describes the ways in which the industry is evolving and why, as much as it requires caution, it can be a cause for excitement when approached the right way.

/retail

One Year On: Technology Investment Still Growing

Taking time out from a busy event at the Temenos Community Forum 2025, Jean-Pierre Brulard, CEO, Temenos, shared his first impressions after a year in the role. Discussing the unique benefits of a community forum in a fast-evolving technology landscape, Brulard also made it clear that, despite macroeconomic pressures, investment in banking technology is only getting stronger.

/payments

How The History of Payments Has Always Been Modernisation

While attending EBA Day 2025, Phoebe Zhou, Head of Emerging Payments, HSBC joined the FinextraTV studio. Helping to contextualise the conversation, Zhou gave a historical reflection on how the payments industry has evolved before setting out the key modern innovations. From cryptocurrency to instant payments and fraud, Zhou provides a clear and broad overview of our current state of payments and how, when we reflect, we can see that payments has always been in a state of digital transformation

/ai

AI: The Inflection Point for Payments

Speaking at EBAday 2025, Peter Hazou, Business Development Director, Financial Services, Microsoft, highlights how the banking industry has adapted to the introduction of AI, where we are seeing the most tangible impact from AI and new technologies, and how banks are currently tackling the conflict of AI being both an enabler and a security risk.

/regulation

Why Lending in 2025 Now Faces an Entirely New Dynamic

Joining the FinextraTV virtual studio, David Ruis, Partner, Deloitte and Anthony Nonnis, Head of Global Partnerships, Mambu, discuss how banking as an industry is currently experiencing new dynamics and the emergence of alternative lenders. Examining how the current regulatory and geopolitical situation is impacting innovation, they outline the transformation that is now taking place with AI technologies throughout the lending journey.