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Expert opinions Last 7 days total 31

Onkar Chachad

Onkar Chachad Product Manager at Veefin

Transaction Banking’s Strategic Superpower | Data-Driven Intelligence

In a world of unpredictable disruption, data has become the most valuable currency in transaction banking and data driven intelligence has emerged as the most powerful strategic lever in transaction banking. The ability to blend historical, real-time, and forward-looking corporate data and this combined with external economic signals such as GDP t...

/payments

Vipin Kumar Sharma

Vipin Kumar Sharma IT and Consulting Delivery Manager at Infosys Ltd

How Gen AI Can Help You Pick Stocks & Where It Falls Short

Imagine having a 24/7 analyst who can analyze financial reports, monitor market sentiment, track technical patterns, and give you a list of potential stock investment ideas in just a matter of seconds. Welcome to the world of Generative AI (Gen AI) in investing. From ChatGPT-style interfaces to AI-enhanced trading tools, Gen AI is quickly becoming ...

/ai /markets Artificial Intelligence and Financial Services

Shawn Conahan

Shawn Conahan Chief Revenue Officer at Wildfire Systems, Inc.

Why Banks Need To Start Marketing Like Retailers

Financial institutions are still navigating a challenging economic and regulatory landscape. Fintech challengers luring traditional bank customers away, an inflationary environment, and potential regulations impacting interchange and fees are just some of the challenges to banks’ traditional revenue streams. This situation has spurred some banks a...

/retail Fintech

John Bertrand

John Bertrand MD at Tec 8 Limited

AI improves; Shakespeare approves yet internet is going seriously Toxic

AI allows anyone to have access to extensive data with analytic reviews within seconds. AI can identify anomalies, similarities and potential customers and criminals. The amount of information AI can present on anyone topic is extra-ordinary. A simple request can generate pages of data. The need is to ask the right question and becoming an editor ...

/ai /regulation

Serhii Bondarenko

Serhii Bondarenko Artificial Intelegence at Tickeron

Amazon (AMZN) Analysis: Performance, Market Dynamics, and AI-Driven Insights as of June 17, 2025

Amazon (NASDAQ: AMZN) remains a titan in the technology, e-commerce, and cloud computing sectors, consistently shaping market trends through innovation and scale. As of June 17, 2025, AMZN’s stock has exhibited robust performance, driven by its strategic investments in artificial intelligence (AI), cloud infrastructure, and operational efficiencie...

/ai /markets Artificial Intelligence and Financial Services

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Alex Pinto

Alex Pinto VP of Products - core banking at Pismo

David Maimon

David Maimon Head of Fraud Insights at SentiLink

Chris Holmes

Chris Holmes Managing Director at PayTech Consulting

Mathieu Altwegg

Mathieu Altwegg SVP Products & Solutions at Europe

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Research Total research pieces 288

Impact Study

Reimagining customer journeys: How can banks upscale experience and boost retention?

To stay competitive and better serve their customer base, financial institutions (FIs) must urgently reimagine their customer journeys — from onboarding to the broader lifetime experience — or risk facing a hit to their market share. Technology has significantly transformed the financial services industry, particularly over the last five years. Challenger banks and fintech firms have rapidly gained popularity thanks to their ability to offer fast, simple, digital services. According to data from Plaid, nearly nine out of 10 consumers were using a fintech application in 2023. This percentage will continue to grow.  Financial institutions (FIs) must urgently reimagine their customer journeys or risk facing a hit to their market share. Indeed, today’s customers are more likely than ever to switch primary banking relationships if they do not receive the services they are looking for. Young, digital natives continue to shape this market, with research revealing that 44% of Gen Z customers have changed their primary banking relationship in the last 12 months. The call to competition cannot be ignored.  But how can FIs innovate to meet these demands, while simultaneously running legacy systems? This Finextra impact study, in association with Hyland, explores how financial institutions can:  Reinvent onboarding and Know-Your-Customer (KYC) processes;  Upscale the overall customer journey;  Look to artificial intelligence (AI) for product enhancement and integration; and  Present real-world case studies for each of these objectives. 

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Report

PaaS, cloud and instant payments: Navigating the outsourcing question

Today’s institutions are in some ways faced with far greater challenges than ever before. Be it from the demand for ever-faster services; the pressure of always-on compliance; or the need to remain agile and competitive. Is PaaS the holy grail FIs have been looking for?  Outsourcing payments is an increasingly irresistible proposition for FIs. With end-user demand constantly evolving; real-time requirements on the rise; macro-economic trends becoming ever more unpredictable; and the pressure of regulatory compliance ratcheting up, the provision of proprietary payments has become a thorny pursuit.  Enter the stage: cloud technology. By leveraging modern tools and techniques to build, deploy, run, and manage software in a cloud-computing environment, FIs of all kinds can take advantage of scalability, elasticity, and automation. But the benefits of Payments-as-a-Service (PaaS) can extend beyond these practicalities – serving to revolutionise bank operations, unlock broader efficiencies, and enrich the end-user experience.  Mining this potential, however, obliges institutions to navigate some challenges. First, FIs must understand the potential of cloud-native technology as an engine for modernisation and embrace the cultural shift that is triggered by cuttingedge technologies. It may involve training, testing and concerted integration efforts.  Another key challenge is delegation: which tasks should be handed to third parties, and which should remain in-house? Indeed, when systems evolve, FIs must always keep one eye on compliance. As ever, approach and growth potential are directly impacted by the type and size of the institution in question, so approaches should be tailored.  This Finextra whitepaper, produced in association with FIS, evaluates:  The key considerations when placing client transaction data in the public cloud;  The art of delegation: Determining which tasks to offload;  The role of regulation and compliance; and  A PaaS checklist for finding the right solutions and partnerships.    Register to watch the related Finextra webinar, hosted in association with FIS – PaaS, cloud and instant payments in the spotlight: Overcoming outsourcing challenges

93 downloads

Impact Study

Surviving digital fallout: Operational resilience in 2025 and beyond

Almost every financial institution loses money each year to outages. What does an optimal resilience strategy look like in 2025?  The financial sector is increasingly dependent on technology to deliver its offering. Notwithstanding all the benefits this brings for productivity, reach, and customer satisfaction, its side effect is that the sector is increasingly vulnerable to network and software issues, third-party service slip-ups, cyberattacks, and capacity problems. If not managed correctly, a compromised IT system can spark knock-on disruptions to financial institutions, the firms they trade with, their supply chains, and even the economy-at-large.  To mitigate such risks, the global marketplace has been flooded with regulations aimed at bolstering operational resilience. Most recently, Europe’s answer has been the Digital Operational Resilience Act (DORA) – the deadline for which passed on 17 January 2025. However, these regulations are only guidelines; they mandate a minimum level for compliance, instead of an ideal strategy to holistically handle outages.  In this Finextra impact study, produced in association with Cockroach Labs, we speak with leading firms in the space to understand the best-in-class strategies they have adopted to achieve operational resilience. In the most effective cases, firms go beyond compliance, and exploit regulations as a business opportunity to stimulate productivity, increase competitiveness, and reduce costs. In today’s increasingly digital marketplaces, architectures must be operationally simple and flexible, as well as global and robust.  We explore:  The growing challenge of outages;  Regulation, DORA, and resilience requirements;  What an optimal resilience strategy should look like in 2025 and beyond;  How organisations can future proof their operations while staying agile for future regulatory requirements. 

105 downloads

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/retail

Where are Banks Prioritising their Tech Investment?

Providing insights into a recently released survey of over 400 bank executives, Isabelle Guis, Chief Marketing Officer, Temenos joined the FinextraTV studio at Temenos Community Forum 2025. She explains what the results tell us about banks’ priorities when investing in technology, and how they are looking to adopt Generative AI.

Long reads Total long reads 1295

Renate Prinz

Renate Prinz Partner at McDermott Will & Emery LLP

eIDAS 2.0: Europe’s digital future for regulating privacy and AML

This piece has been co-authored by Renate Prinz, partner, and Dr. Cornelius Hille, associate, at McDermott, Will & Emery. The European Union’s European Digital Identity Framework Regulation (eIDAS 2.0) introduces a standardised framework for digital identity and trust services across all EU Member States, massively benefiting anti-money launde...

/regulation

Hamish Monk

Hamish Monk Senior Reporter at Finextra

To ESG or not to ESG? Britain’s ‘Big Four’ banks buck the trend of DEI retreat

A counterbalance to claims of trans-Atlantic ESG de-prioritisation, Finextra’s investigation into the UK’s top financial institutions prove that some industries are keeping ESG front of mind. On Sunday 6 June 2025, The Observer published an article in its business and economics section which revealed how leading British firms had “re-written” thei...

/inclusion

Chris Holmes

Chris Holmes Peer at House of Lords

Are we finally seeing the shift to blockchain-as-infrastructure?

The real news about digital asset innovation is often drowned out by ‘crypto’ noise such as the collapse of FTX and the launch of Trump Coins, but what should we really be listening to? 2025 is the year that Stripe went all in, heralding reports of a stablecoin gold rush in financial services as the UK’s Insolvency Service announces they have hired...

/regulation

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