New Industry Survey Report – Navigating the Nordic financial landscape: 2025 challenges and prioritiFinextra PromotedNew Industry Survey Report – Navigating the Nordic financial landscape: 2025 challenges and priorities

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Expert opinions

Alex Kreger

Alex Kreger Founder & CEO at UXDA

Stop These 10 Toxic Behaviors to Unlock Innovations in Your Digital Banking

In the high-stakes world of digital products, many banks and financial organizations face a fundamental yet often overlooked challenge: a dysfunctional team dynamic that hinders both innovation and progress. The most common solutions—team-building exercises, new management frameworks or injecting more resources—may seem logical. However, these app...

/people /retail Innovation in Financial Services

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

Conway’s Law in Financial Services: The Silent Force Behind IT Complexity

In many financial institutions, architecture teams serve as central advisory units, overseeing multiple projects and defining architectural standards. These teams often include various specialists—enterprise, solution, integration, and security architects—each responsible for reviewing, amending, and validating proposed solutions. However, this l

/people /devops Banking Strategy, Digital and Transformation

Dan Robinson

Dan Robinson Founder & CEO at Hackford

When Compliance Officers Leave: Why Churn Signals Opportunity for RegTech in 2025

What does high churn in compliance oversight roles tell us about the financial services landscape? In 2024, the FCA’s SMF16 function—responsible for ensuring regulatory compliance—saw significant turnover, with some segments like building societies reaching a 35.7% churn rate. This isn’t just a staffing issue or an opportunity for recruiters; it’s...

/regulation /people RegTech

Michael Misasi

Michael Misasi Senior Director, Strategic Partner Management at BlueSnap

New to the C-Suite: The Chief Monetisation Officer

The business environment has become extremely competitive and traditional revenue models like subscription fees and one-time sales are not enough to keep firms profitable anymore. As a result, private equity firms are pressuring software companies to develop more sources of revenue. This has had interesting effects on the C-suite and resulted in t...

/people Fintech

Anton Roe

Anton Roe CEO at MHR

Bridging the gap in high performance: a finance perspective

While meeting financial goals is the overall objective for many organisations, achieving and sustaining them in the long term requires a strong, high-performing culture. People across any organisation need to work well together to boost productivity, efficiency and growth. However, misalignment between business leaders and the workforce on how to ...

/people High performing teams

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Research

Impact Study

Bank Legacy Transformation: Exploring the Solutions

Where do banks stand with legacy transformation today? What are the market factors and changing consumer demands that make transformation increasingly crucial? Legacy transformation is not a new challenge for banks. However, as technology capability continues to advance, along with it the potential for innovation and new business models serving a digital customer base, the pressure of no longer being constrained by legacy infrastructure intensifies. Despite being the central nervous system for banks’ operations for decades serving a business purpose, legacy systems have become inadequate, and those trained to use them may lack the skills needed to meet sophisticated demands for real-time and seamless experiences. Here’s how banks can decouple their systems from each other to evolve and grow, untangle technology challenges to drive digitisation, and invest in technology and employees to ensure obstacles to rapid and gradual modernisation are removed. This impact study, produced in association with Veritran, will: Consider frameworks that prioritise initiatives based on their impact; Explore specific recommendations for each of these challenges; Propose strategies on how to integrate systems that will address data silos; Highlight clear ROI examples, efficiency gains, and enhanced customer outcomes; and Emphasise that there is no need for legacy system abandonment and modernisation can be conducted gradually without disruption.

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White Paper

Beyond Tomorrow In The Capital Markets

Technology has long been transforming the capital markets industry, but the tides are changing for what is considered success. Now more than ever, firms need to prioritise operational resilience.  Technological advances are indisputably reshaping how firms in the capital markets operate, however, as the reliance on technology grows, so does the impact of glitches and outages when they occur. Take the CrowdStrike global outage, for example, which caused an estimated $1.15BN and $140M in financial losses for the banking and financial sectors respectively.  The consecutive outages expose the fragility of technical infrastructure and underscore a need for better operational resilience across the capital markets. It also reiterates the importance of preparing for the EU’s Digital Operational Resilience Act (DORA), implementing uniform operational resilience rules for financial entities throughout Europe, and its equivalents elsewhere.  This Finextra whitepaper, produced in association with CJC, explores:  The challenges in the capital markets industry;  How institutions can address these challenges;  Ensuring future resilience by bridging the skills gap;  Real-world case studies;  And more. 

218 downloads

Report

Love Change: The Dynamics of Modern Leadership

Change in financial services has become a differentiating factor. With that, the facets of leadership have and are still evolving, with a refreshed focus on the dynamics and instruments of change within organisations. The pace of change is a different proposition now than it used to be. The confluence of technology advances, which continue to occur exponentially, and consumer demand in combination with market and regulatory pressures give the context for the very real challenge of agility for financial institutions (FIs) of all sizes. This means in some cases wholesale transformation of traditional structures, hierarchies and business models, away from not only legacy technology stacks and systems, but also from endemic siloed cultures. Architects often say it is easier to demolish and start anew but with live running workforces and global operations in train, transforming an enterprise on-the-go requires astute and reasoned methods and a considered approach. It goes beyond placing the focus on technology, as the industry is wont to do. What are the core tenets of change and transformation? How does one effect change, enterprise-wide and what are the real dynamics of modern leadership? It takes the vision to identify processes that are redundant or limiting, for example longstanding Key Performance Indicators (KPIs) may be redundant within new business and operating models. Or the way in which teams interoperate and report may need to be adjusted; upskilling is likely a contributing factor; HR and recruitment parameters need likewise to be taken into account.  The instruments with which to change course need to be clearly and realistically set on course, but what else is required in order to inspire and influence. Is failure indeed required in order to succeed? This report from Finextra, in association with Mambu, engaged several industry leaders from a range of financial services organisations, to address the dynamics of modern leadership and what it takes to succeed and orchestrate change, not only once but as a constant.

310 downloads

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FinextraTV

The Importance of Trust, Transparency and Technology in Community Banking

Virtually joining the FinextraTV studio, Rick Sowers, President & CEO, CalPrivate Bank gives an insight into the world of community banking. As well as defining the difference between a community bank and a larger one, Sowers explains the fundamental importance of having trust in who you bank with and how technology continues to shape the future.

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Long reads

Aoibhinn Mc Bride

Aoibhinn Mc Bride Content Editor at Jobbio

How to use AI to get a new job this year

Finding a job used to require a lot of manual searching through multiple job boards and the tedious task of sitting down in front of a blank white page to list out your professional and academic achievements in order to secure an interview. While much has been made of the threat AI poses to jobs, it’s also an incredibly useful tool when trying to f...

Amanda Kavanagh

Amanda Kavanagh Contributor at Jobbio

Financial services back in top 5 most flexible industries

As full five-day RTO mandates continue to make waves in companies like Amazon, Dell and AT&T, fresh headaches are also emerging. It turns out that rowing back on hybrid work has been complicated by a shortage of free desks, parking spaces, and even restricted capacity in lifts. As bullish dictums from CEOs highlight the importance of in-person ...

Amanda Kavanagh

Amanda Kavanagh Contributor at Jobbio

How to make more money in 2025 and beyond

In finance and fintech, December is usually the month you find out if an end-of-year bonus is coming your way. A month of financial pressure for many and a time where we dream up plans for the new year, it’s not surprising that money is very much on our minds at the moment. If increasing your earnings is front and centre for you in those 2025 plans...