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Sterling kicked off the first quarter of 2021 on a negative note. Even though it marked the first time in 48 years that Britain was going to trade outside the European Union, warnings of tighter lockd...
For banking customers, good service now means completing a quick and painless transaction online. The experience of 2020, with branches closed or offering reduced services due to COVID-19 restriction
Two companies, a similar crime and significantly different penalties. Here’s what lessons we can learn from the G4S and Serco cases. Head of the Serious Fraud Office Lisa Osofsky has used a speech a...
There was one major story in fintech during 2020: the collapse of Wirecard. The saga of the scandal-hit company increased the focus on some concerns around fintech generally. Of course, the blame fo...
On Friday the Bank of England’s Financial Policy Committee (FPC) published their latest policy summary and record. As part of the summary, they shared an update on the plans for the next “cyber stre...
In this current era of uncertainty and unstable global economy, business agility plays an instrumental role in strategic portfolio management and execution of the associated epics. Delivering constant...
Five years on from its birth and a year after it was rolled out to solo-regulated firms, what impact has the Senior Managers’ Certification Regime had? SMCR was intended to improve behaviour and perso...
There is a dual movement spurring on the adoption of identity security in the financial services sector. Organisations are being ‘pushed’ by the growing threat of cyber-attacks to rethink and reinforc...
Central Bank Digital Currencies (CBDCs for short) are, in simple terms, the digital version of the same fiat currencies that people use in their daily lives.They are becoming an increasingly popular t...
Embedded Finance is an ecosystem. It is an industry with a plethora of different players, and it is growing rapidly. Brands looking to leverage the power of Embedded Finance to help them develop new p...
Wealth managers must master hyper-personalisation in order to retain revenues during the great wealth transfer. For wealth managers striving to achieve competitive advantage, the depth of client rela...
From adopting AI for personalising customer experiences to chatbots responding to customer queries, banks and financial institutions are turning to new technologies to streamline their operations and ...