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Latest thinking in respect to Banking Strategy, Digital and Transformation. Harnessing our collective wisdom to make banking better. Ambrish Parmar
A call center evolved over the 40 last years and became one of the major touch points in the banking sector. The initial idea was to cumulate a workload which previously was processed in different off...
In a recent study it was found that the Artificial Intelligence could be a near $450 billion dollar opportunity for banks. What does this mean? It gave a clear picture of the transformation and adopti...
It’s pretty much the last word for Money 2020 as next year is 2020 and it is with this in mind that I am thinking about the conference and the industry, where we have journeyed from and opportunities ...
INTRODUCTION Innovation is about changing the status quo in a way that adds value to stakeholders. To demonstrate adding value requires measurement. With this clear definition of innovation, lets app...
Blog nbr 400. The benefits of moving faster to a Data-driven Economy are clear. The mission in short: better service, mega-shift in productivity, sustainability through less waste and CO2, fact-based...
The Treasury Select Committee have made some observations as a result of their concerns about bank IT failures. It’s an interesting view and one that reflects the way that the industry is already mov...
For implementing digital in any Bank/Financial Industry/organization, there has to be shift in the organization culture. Leaders in every department have to move out of the comfortable glass door and ...
The Nordic region has long been considered a pioneer of digital payments, with some of the lowest cash usage levels in the European Economic Area. But where it has struggled to modernize services is i...
Around the UK, alarm is growing from a belief that robots are taking away jobs. This fear is misplaced. From the steam-powered cotton mills of the industrial revolution to the rise of ATMs in the 1970...
Financial services remain a favoured target of skilled cybercriminals, which has left the industry scrambling to keep pace. Yet, if we consider the recent advancements in technologies such as artifici...
The main barrier for cryptocurrencies earning mainstream use has been the volatility of their value; frequent news stories of Bitcoin’s value falling significantly over a short space of time no longer...
At a family gathering, I asked my 14-year-old niece, who her favorite Avenger was? She paused, and replied, “I like Shuri for the smarts and Natasha for the fighting skills”. I smiled, and told mysel