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"What if everything is an illusion and nothing exists? In that case, I definitely overpaid for my carpet." Woody Allen What if, during your next hotel stay, a digital kiosk used facial re...
Data is the enabler for any digital strategy. Organizations need timely and accurate data from human interactions. This is an imperative for sensing early and responding quickly to ever changing circu...
At last weekend's G20 summit, global leaders focused on the digital economy and artificial intelligence. Their policy priorities seek to accelerate the penetration of these technologies into the glob...
Within organizations, fraud professionals and those responsible for revenue growth have been working against each other for decades. You can stop fraud almost completely of course, by making it nearly...
Too often organisations have used automation technologies such as chatbots as a ‘first line of defence’ against their customers, when actually there is often more valuable opportunity to create new an...
Remember the rogue mastermind of Leonardo di Caprio’s character in Martin Scorsese’s Wolf of Wall Street? Based on the real life story of Jordan Belfort, the movie showcases one compliance breach afte...
A 2017 report by Investment Technology Group projected that electronic equity execution in the US and Europe would grow to around 57% and 55% respectively in 2019, up from 48% and 50% in 2015. But as ...
Artificial Intelligence is on the rise on social media, for websites and eCommerce. But is it the right implementation for webshops or just a waste of time and money? There are many ways to improve th...
We continue to live through a period of significant economic and political uncertainty and that is putting extra pressure on organisations to make more efficient and effective decisions. Acquiring a m...
"In this world there is always danger for those who are afraid of it." George Bernard Shaw This article is a reprint from my recent article for the Forbes Technology Council Innovation i...
Fraud is an ongoing headache for the insurance industry. The Association of British Insurers reported that the industry detected 113,000 dishonest insurance claims in 2017, equating to a value of £1....
Its seems that the hot topic in financial circles these days is artificial intelligence (AI), specifically voice-based apps. Some of this is driven by the fact that Google and Amazon are leading the c...