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Banking is evolving. It may not be the fastest transformation on record but there has definitely been a real shift from the old branch and call centre customer services channels through to the new onl...
We know that most financial institutions are burdened, to a greater or lesser degree, by siloed legacy payment systems. Part of the problem is that the limitations of this architecture of legacy infra...
A Nielsen IAG online survey conducted two years ago showed that customers who had seen more advertising by their financial service providers (banks, insurance firms and investment firms) were more con...
I was having dinner with an entrepreneur in the Indian payments space earlier today. The emerging business models and evolving consumer adoption trends in banking & financial services, soon overs
The Legacy Systems.. The third wave of core banking transformation is on the threshold of North American banks. It has not moved in the desired pace as expected. The wind sits on the shoulder of the ...
I was the guest of DnB NOR in Oslo earlier this week where I participated in their Nordic Market Structure and Best Execution Summit. The event was well attended and included a number of significant ...
There has been a lot of buzz about Empire Avenue recently, so I thought I’d do a quick review for those of you that are curious about what it offers. EA is a social game that lets you buy and sell vir...
Many financial institutions are trying to run their critical payments function on disparate, cobbled-together systems, whose complexity and inflexibility make it difficult to respond to new customer n...
A few weeks ago there was a very public spat between Verifone, one of the leading providers of payments terminals, and new market entrant for mobile payments acceptance, Square, backed by Twitter foun...
As cross-border processing volumes for securities and other asset classes continue to increase, companies are looking to rationalise trade flows to reduce costs and boost efficiencies. With many firms...
I needed $2000.00 for fixing my home. I stepped into my bank for a line of credit. The chap (relationship manager) asked me to fill up half a dozen forms, took a declaration to check on my credit rati...
Yes, Internet Banking, I’m talking about you. You, with your self service features, your reduced TCO and your oh so shiny new graphics. Yes, you’re faster than the call centre (if my call is important...