Erica Andersen

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Marketing

smartR AI

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08 Jul 2024

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Edinburgh

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Marketing

smartR AI

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The Human Investment Dilemma: An Expanded Exploration

At a recent RSA event, someone asked the interesting question, of what if a world of robots invented humans. Here is a collaboration between me and a AI engine looking at this question. Building on the original concept of robots discovering humans... The Quality Control Problem One of the most perplexing issues facing robot entrepreneurs is the c

03 August 2025 Artificial Intelligence

AI Meets The Final Frontier - Can Satellites Really Detect Your Farts?

Manchester: The Phoenix City (With Persistent Panhandlers) After 45 years away, I returned to Manchester for the UK Space Conference, half-expecting to find the same gritty, sun-starved city I remembered from the 1970s. Back then, Manchester was about as glamorous as a wet Tuesday in a car park – all industrial grime and Victorian melancholy. But

27 July 2025

The AI Adoption Tipping Point: Why SMB Leaders Must Act Now

Artificial intelligence (AI) is no longer a futuristic concept; it's a present-day business imperative. While the buzz around AI's potential is deafening, a significant adoption gap persists, particularly for Small to Medium-Sized Businesses (SMBs). But for many SMBs, this technological revolution feels more like a distant promise than a present

20 July 2025 Artificial Intelligence and Financial Services

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ESG vs Generative AI: A Growing Dilemma in Corporate Ecosystems

When you read the latest on AI's hunger for power, then you know you need to choose your AI solution wisely if you want to maintain your ESG and Green profile.

Are you looking for "Wee, Green, Loyal and Lean!"?

SCOTi's small footprint means less energy consumption and a smaller carbon footprint. Small but perfectly formed there is rarely a need for server upgrades, which makes SCOTi® AI the greenest GPT around.
That's right, no on costs, no server upgrades, just a loyal, lean green machine that works for people and the planet.

Try SCOTi AI today and discover the power of private, secure, and compliant data management! Happy to do a show and tell if you have a spare 30 mins neil.gh@smartr.ai

25 Sep 2024 09:06 Read comment

The software ownership dilemma

Thank you for your informed opinon. It's always good to hear back from others in the community with AI insights.

22 Aug 2024 10:26 Read comment

The software ownership dilemma

Thank you, Ketharaman, for your insightful comment. Your perspective, rooted in decades of enterprise software sales experience, is invaluable.

I agree with your assessment of how COTS and SaaS vendors have historically maintained ownership of their software, including customer-specific data and customizations. Your point about vendors merging these customizations into future versions is astute and often overlooked.

Regarding GenAI, I concur that the initial models contain vast amounts of vendor-supplied training data. However, I believe the situation becomes more complex when we consider model specialization using proprietary company data.

Unlike traditional SaaS products, fine-tuning an AI model with company-specific data fundamentally alters the model itself. The weights of the neural network are adjusted, effectively embedding aspects of the proprietary data into the model's structure. This creates a unique challenge: the data becomes inseparable from the "software" (i.e., the model).

This inseparability is where I foresee potential issues. If a vendor were to use this specialized model for another client, they would inadvertently be transferring knowledge derived from one customer's proprietary data to another. This scenario is fundamentally different from traditional software customizations, where features can be more easily isolated and repurposed.

That said, I appreciate your prediction that GenAI vendors will find it easier to maintain total ownership. It's certainly possible that they will develop novel strategies to navigate these complexities.

Perhaps the solution lies in developing more sophisticated methods of model specialization that can clearly delineate between base knowledge and customer-specific insights. This could allow vendors to maintain control while ensuring customer data privacy.

I'm curious about your thoughts on potential solutions to this dilemma. How do you envision GenAI vendors balancing ownership rights with the need to protect customer-specific knowledge?

15 Aug 2024 08:51 Read comment

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