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Joris Lochy

Product Manager at Intix | Co-founder
Capilever
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05 Apr 2017
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Followed by John Sims, Martha Boyle and 5 others you follow

Bio

Independent Product Management Consultant, helping customers in the Fintech space to innovate, i.e. from ideation to conceptualization to implementation, taking on different roles and responsibilities (business analysis, functional and technical design, solution architecture and project management).

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Product Manager at Intix | Co-founder
Capilever
To Present
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Latest opinions

Joris Lochy

Empowering Financial Health: Education, Solvability, Liquidity & Resilience

A lot has been written about financial wellbeing. On the one hand, we have financial coaches and influencers who share practical tips on how to improve it. On the other, banks and Fintechs are positioning themselves as partners in boosting financial wellbeing, offering savings tools and educational programs. Increasingly, Fintechs are also target

03 November 2025 Financial Inclusion

Joris Lochy

Saying Goodbye Well: Why Customer Offboarding Deserves Attention

Enormous investments have gone into optimizing the customer onboarding process. Fintechs have led the way in creating real-time, frictionless onboarding experiences that not only establish a customer relationship and open the necessary accounts but also handle all required KYC due diligence. For fintechs, whose survival often depended on rapid gro...

28 October 2025 Banking Strategy, Digital and Transformation

Joris Lochy

Fraudsters Go Global: Combatting Fraud in 2025

Fraud is no longer confined by borders. It has evolved into an international issue, with perpetrators often operating from different countries than their victims. Developed nations such as the US, UK and the rest of Western-Europe remain prime targets. Particularly in the UK, the combination of a large population and English-speaking residents ma

13 October 2025 Exposing Financial Crime

See all 176 opinions by Joris

Latest comments

UPI’s Free Ride: A Masterstroke - But Can It Last?

Thanks for the feedback.

When I said “why aren’t more governments worldwide doing this?”, I wasn’t referring to A2A RTP systems in general, those are indeed being rolled out and promoted by governments globally. I was specifically referring to cases where a government funds an A2A RTP system so that it becomes free for both users and merchants.

In the Eurozone, for example, we have SCT Inst, but when it’s used at merchants (with Wero being the upcoming example), merchants still pay a considerable fee.

Your point about rapid onboarding by banks is also valid. However, as always, banks tend to follow market demand. If a payment method is free for users and merchants and strongly promoted by the government, adoption by both groups would accelerate and banks, whether private or public, would be compelled to follow their customers’ expectations.

That’s why I still believe the “free” aspect could be the golden bullet. Once that’s in place, much of the rest follows naturally. Of course, this remains more of an opinion than a proven fact, as no other country has yet implemented such a model at scale (so the sample size of my opinion is not statisticallly relevant today :-)).

08 Oct 2025 07:54 Read comment

Trade-offs Are Inevitable in Software Delivery - Remember the CAP Theorem

Thanks for the feedback. Indeed, you are absolutely right. As long as top management is not aware of certain necessary trade-offs, it will be impossible for analysts & architects to correctly do their job. But I hope my blog can bring maybe a little bit (not making too much illusions either :-)) of idea, that technology is always a matter of making trade-offs.

02 May 2024 20:23 Read comment

The rise of the financial super app

Thanks for sharing this blog. Very interesting.
Might be interesting to have a look at a blog I wrote about 4 years ago: https://www.finextra.com/blogposting/19211/from-app-to-super-app-to-personal-assistant, also about the super-apps.

29 Apr 2024 22:25 Read comment

See all 20 comments by Joris

Joris writes about

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Joris's opinion archive

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  • Capilever
  • Bankloch Blog
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Thomas Pintelon

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Head of Strategy at Capilever

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