Latest Innovation News: Finextra Research

Finextra TV/ai

AI & Wealth: How to Build Trust Through Impact & Personalisation

Whilst at Money 20/20 in Amsterdam, Bahadir Yilmaz, Chief Analytics Officer, ING joined FinextraTV to provide some data insights in relation to growing AI conversations. Describing the challenge of taking data from its origins into actionable, presentable insights for clients, Yilmaz explains how a succesful, easy process will help to increase client's comfort with sharing larger, useful portions of data. Yilmaz, while speaking to AI use cases, says that clients are not interested in what happens behind-the-scenes, they care more for faster services and experiences where they can personally notice the change.

29 July 2025

Finextra TV/ai

How Partnerships Can Give Banks More Technological Agility

At the FinextraTV studio during Temenos Community Forum 2025, Monty Bhatia, EVP, Global Alliances and Partner Ecosystem, Temenos and Sudip Lahiri, Executive Vice President & Head - Europe & UKI, Financial Services, HCLTech spoke about core modernisation and AI implementation. Explaining the benefits of working with trusted partners, Lahiri and Bhatia explored how banks can effectively transition to an agile, modular architecture that enables fast implementation of AI-driven services.

21 July 2025

Finextra TV/retail

How Rip-And-Replace Alternatives Help to Reimagine Banking

Sitting down with FinextraTV, Keith Redding, CRO, Universal Banking, Finastra discussed what it means to Reimagine Banking and why having the right technology is crucial in this new world. As well as providing real-world examples, Redding describes how the future is more about progressive transformation than 'rip and replace' and how this approach can help banks turn challenges into opportunities.

17 July 2025

Finextra TV/ai

How to Drive Banking Innovation with Generative and Agentic AI

Whilst speaking at Temenos Community Forum 2025, Erik Johnson, Global Head of Product Design, Temenos joined the FinextraTV studio to talk about the areas he's most excited about within the development of AI. Discussing product ideation and compliance across both GenAI and Agentic AI, Johnson passionately positions his belief that AI is a tool that enables banks and partners to focus on more innovative and 'fun' day-to-day tasks. Beyond this, Johnson also describes the inherent connection between AI development and co-design.

16 July 2025

Finextra TV/payments

How Overcoming Payment Complexity is a Balance of Innovation & Stability

In the middle of EBAday 2025 in Paris, Bana Akkad-Azhari, Head of Treasury Services, BNY joined the FinextraTV studio to provide insights into the growing complexity in the payments industry, especially in what is now a 24/7 world. Explaining how banks need to not only advance their own processes, but find the partners that can enable the technological agility they need to keep up, Akkad-Azhari emphasises the need for the technology to be scalable and, eventually, automated. While seeing the end goal being the heightening of the customer experience, Akkad-Azhari also mentions that banks need to know how to balance innovation with stability.

15 July 2025

Finextra TV/wealth

How Younger Investors Will Change The Face of Wealth Management

Stepping away from the Temenos Community Forum 2025, Eric Mellor, Wealth Management Specialist, MEA and APAC, Temenos joined the FinextraTV studio to talk about the massive shift of wealth towards younger generations. Explaining the challenges that will occur as this trend continues, Mellor emphasises how quickly those in the industry will lose customers if they don't prepare now. Describing how younger investors are more interested in ESG, digital experiences and concierge services, Mellor highlights the evolution of wealth management in this new era and the technology that can help financial institutions adjust.

14 July 2025

Finextra TV/retail

What Is Prompting The Growth in Demand For Pay by Bank?

While attending Money 20/20 2025 in Amsterdam, Todd Clyde, CEO, Token.io spoke with FinextraTV about Pay by Bank and what is driving its current growth. Defining what Pay by Bank is, Clyde showed how several initiatives and efforts across the world are contributing to a rise in its demand, how the technology itself has evolved, and what this might mean for the future.

11 July 2025

Finextra TV/retail

How Successful Have Most Banks Been at Modernising?

Speaking to FinextraTV at EBAday 2025 in Paris, Sathish Padmanathan, Head of Payments and Cash Management, Tietoevry Banking discussed a recently released report and the progress of banks on their modernisation journeys. Describing a mixture of banking approaches, including those more focused on compliance and others more centred on transformation as a whole, Padmanathan gave his thoughts on how successful banks have been with moving towards this new future.

08 July 2025

Finextra TV/payments

How To Improve Interoperability Without Eliminating Positive Fragmentation

Joining FinextraTV at the EBAday 2025 in Paris, Sean Devaney, Vice President of Strategy for Banking and Financial Markets, CGI added to the ongoing conversations surrounding cross-border payments. Mentioning CLS (continuous linked settlement) and Swift, Devaney describes the differences across initiatives while still emphasising the benefits of a fragmentation of offerings. Devaney describes how having different initiatives for different needs is positive, but there needs to be an increased level of interoperability to bring them all together.

08 July 2025

Finextra TV/ai

How AI Tools Have Transformed from Chatbots to Agents

Talking to FinextraTV at Temenos Community Forum 2025, Patrice Amann, Regional Leader - EMEA Financial Services, Microsoft and Sai Rangachari, Chief Product Officer, Temenos discussed the evolution of AI innovation. Looking into the transformation of the industry from chatbots to agents, Amann and Rangachari explain what they believe should be the true objectives when developing AI use cases.

07 July 2025

Finextra TV/payments

Are Mobile Wallets the Future of Cross-Border Payments Modernization?

Speaking to FinextraTV while attending Money 20/20, Stanley Wachs, Director of Business Development and Head of France, Benelux, Switzerland, and Africa at Dandelion Payments, shared his thoughts on how mobile wallets are impacting the modernization efforts of banks and fintech's. Wachs positions mobile wallets as a key component of the future of cross-border payments and of progressing the modernization of payment infrastructure.

04 July 2025

Finextra TV/regulation

A2A Regulation: Prepare For Compliance Deadlines, Without Losing Modernisation

Whilst joining the FinextraTV studio at EBAday 2025, Craig Ramsey, Head of A2A Payments, ACI Worldwide helped to both define the fundamentals of account-to-account payments, as well as sharing his insights into the current landscape. Touching on recent regulation obstacles, Ramsey described how modernisation projects have been stopped to strategically meet regulatory standards. In his eyes, this may lead organisations to be on time to meet regulatory deadlines but lacking in readiness for the iterative innovations needed in the current market.

04 July 2025

Finextra TV/payments

Instant Payments: Accessibility Is Equally As Important As Speed

Joining the FinextraTV studio at EBAday 2025 in Paris, Daniel Stanton, Global Head of Transactional FX, Cross-Border RTP & Clearing at Bank of America, explained why we can be optimistic about the global banking and payments landscape. He also discusses the drivers of continuous innovation, and in terms of instant payments, points out there are other advantages besides the preoccupation with speed – accessibility, interoperability, transparency, and lower costs.

01 July 2025

Finextra TV/cloud

The Key Questions to Ask When Adopting New Cloud Technologies

Stepping away from a busy EBAday 2025 in Paris, Daniel Hurst, Head of Products & Services, Enterprise Payments, FIS Global joined the FinextraTV studio to provide his thoughts on how cloud and payments transformation has evolved. Explaining his experience with cloud solutions, Hurst outlines some of the ways in which it perfectly connects with the wider payment industry and some of the key questions organisations need to ask when adopting new technologies.

26 June 2025

Finextra TV/markets

What’s Driving Digital Banking Innovation in APAC?

Providing insights on innovation in the APAC region, Will Dale, MD, APAC, Temenos and Minh Vu Hong, Head of Core Banking, Big Data & Analytics, MSB joined the FinextraTV studio at Temenos Community Forum 2025. Explaining how APAC innovation has come out of a need for creativity in order to drive financial inclusion among large populations, Dale and Vu Hong spoke about how to improve and modernise product design, deployment and investment.

26 June 2025

Finextra TV/retail

Digital First & Wellness Banking: How Gen Z are Changing The Banking Journey

Discussing how technology and digital investment is increasing, despite geopolitical uncertainty, Mark Yamin-Ali, Managing Director, Europe, Temenos and Domenico Ferrari, Platform Manager of Mobile and Digital Banking, Credem Banca joined the FinextraTV studio at Temenos Community Forum 2025. From explaining how Gen Z's digital-first needs are transforming the industry to the growing focus on wellness banking, Yami-Ali and Ferrari provide insights into the continued evolution of digital channels.

25 June 2025

Finextra TV/identity

The Complications of KYC in an ERA of AI

To discuss the impact of AI on KYC, Wil Janssen, Founder and CEO, Inverid joined the FinextraTV virtual studio. Setting out the negative impacts of deepfake technology on identity verification and disagreeing with the concept of 'fighting AI with AI', Janssen provided some hope in the form of NFC technologies.

25 June 2025

Finextra TV/payments

Tariffs: Just An Inconvenience or an Overdue Payments Push?

In the midst of a bustling Money 20/20 event in Amsterdam, Bill Deng, CEO and Founder of XTransfer, spoke to FinextraTV about how the current state of geopolitics — specifically, US tariffs — actually has a positive spin on the growth of the payments sector. While it may be inconvenient and troublesome for certain bigger companies, Deng believes it has created a level of speed, innovation and adaptability within more agile, smaller companies that may not have occurred otherwise.

24 June 2025

Finextra TV/cloud

The 4 Key Conversations Contributing to Greater Consumer Opportunities

Joining the FinextraTV studio at a busy EBA Day 2025, Thomas Warsop, President and CEO, ACI Worldwide set out his 4 key topics that he sees regularly in circulation: digitisation, cloud, fraud and AI. Giving his opinion on each, along with some of the historical growth of each, he provides an insightful perspective.

24 June 2025

Finextra TV/ai

How Can Banks Harness Data to Drive Innovation in the Market?

Joining the FinextraTV studio at the Temenos Community Forum 2025, Rodrigo Silva, President, Americas, Temenos, and Geoff Vona, Vice President and CTO, EQ Bank, discussed the benefits of co-innovation for banks. Considering the increasingly important role of data and AI, they explain how technology can help banks to enhance customer experiences and launch innovative new products faster.

23 June 2025