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218 Results from 2020, /retail

Pooja Golakonda

Pooja Golakonda Lead Consultant at Edgeverve

COVID vs HUMANoidS: 'Your enemy’s enemy is your friend'

The whole world is fighting against Covid. The once so intimidating robots suddenly seem to be the new found friends in this battle for a safe Earth. Now all those critics who thought robots are threat to life are re-thinking, when they see these machines move around to deliver medicine, check vitals, disinfect premises and even conduct tests. We ...

/retail /covid-19

Andrew Beatty

Andrew Beatty Head of Wealth, Retirement & International at FIS

Don’t Just Digitalize, Componentize!

“The limits of my language mean the limits of my world,” said noted philosopher Ludwig Wittgenstein. He understood that any language contains walls, and that speaking a language restricts your thought and mind to a specific format. In this blog we consider whether banking is limited by its own lexicon. The Inuits are said to have 50 words for snow...

/payments /retail Banking Strategy, Digital and Transformation

Lisa Fretwell

Lisa Fretwell Managing Director of Data Services at Experian

Data holds the key for lenders to say 'yes' to home buyers

When Chancellor Rishi Sunak stood up in parliament to increase the stamp duty threshold to £500,000 until March next year, he intended to wake the UK’s property market from its slumber. The Covid-19 pandemic put any plans people had for moving on hold. In the middle of April, our data shows mortgage applications dropped to a fifth of the levels rec...

/retail /covid-19 Open Banking

Joshua Frith

Joshua Frith Managing Director at The Dubs

Finance content marketing during a recession

Now dubbed The Great Lockdown, the COVID-19 pandemic has sent economies around the world into recession. In the March quarter, Australia’s GDP fell for the first time in nine years, decreasing by 0.3%, while the United States’ GDP decreased by 5%. Meanwhile, in early July, the European Commission forecast the UK’s economy would shrink by 9.75% in...

/retail Disruption in Retail Banking

Alex Kreger

Alex Kreger Founder and CEO at UXDA Financial UX Design

Banking Digital Transformation: Switch the Focus to User Experience Transformation

As many as 78% of companies fail at their digitalization goals*. In the process of digital transformation the main focus usually is on the product, innovation and digital technology. But, in the digital age, customers are the ones who decide the product's fate. If it doesn't live up to their expectations, it will be quickly replaced with a user-ce...

/retail /covid-19 Banking Strategy, Digital and Transformation

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

Fintech is dead, long live Fintech

The word Fintech (short for "Financial Technology") was first recorded in the 1980’s in the Sunday Times. However it was only until the financial crisis of 2007-2008, that the usage of the term became more widespread. The resulting lack of trust in the traditional financial system inspired many tech-entrepreneurs to create new start-ups ...

/retail /startups Fintech innovation and startups

Kamal Misra

Kamal Misra Senior Director, Head of Banking at Capgemini Invent India

Direct to Customers - Will FS firms be upping the ante?

In the early days of computing, monolithic stacks of mainframe computers used to command an enviable proposition. Scores of scrunched up users waving punch cards had to fight it out to have their programs processed through an excruciating time-sharing system as computing resources were scarce. The advent of personal computers spawned an era of sel...

/people /retail Banking Strategy, Digital and Transformation

Vaibhav Grover

Vaibhav Grover Head-Global BFS Offerings & Capability at Sutherland

How can Banks use COVID19 crisis to advance the future?

In one of the office discussions I heard a colleague say – “The bank you thought you would be in 2025 is the bank that you need to be tomorrow!”. This was such a ‘powerful’ statement that it got stuck in my mind. It forced me to think –can Banks use Covid 19 crisis to their advantage and advance the future for Banking? There have been some interes...

/retail /covid-19 Disruption in Retail Banking

Jim Craig

Jim Craig Co-Founder at Conotext

Avoid These Mistakes When Launching a Digital Marketing Strategy

If we have learned anything in the first half of 2020, it’s that having a digital marketing strategy is no longer a ‘nice to have’ option. It’s absolutely crucial for community financial institutions (FIs) to step up their digital game if they plan on competing for new customers and members moving forward. It may feel like the pandemic has tied com...

/retail Banking Strategy, Digital and Transformation

Steve Morgan

Steve Morgan Banking Industry Market Lead at Pegasystems

The Tug of War Between Traditional and Challenger Banks Continues

With banks and their customers being forced to shift a majority of their activity online as a result of COVID-19, it is only logical that the digital banking experience should get more focus. Now, the race is on between financial institutions to get it right as those who sprint ahead of their peers will be able to use their superior banking experi...

/retail /covid-19 Trends in Financial Services

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