Banking Strategy, Digital and Transformation

The Digital Future of Commercial Banking

08 Apr 2021

Digital transformation isn’t only about retail banking. Commercial banks also need to transform. Let’s face it, most of the conversation about digital banking transformation is dominated by retail. Perhaps that’s because retail banking is generally more familiar. Almost everyone knows something about retail banking, and it’s easy to compare a digit...

Banking Strategy, Digital and Transformation

Digital Lending and the New Financial Ecosystem

25 Mar 2021

In a financial world that’s increasingly open and subject to ever-emerging competition, there’s a compelling case to be made for the importance of “ecosystem” participation and collaboration. This blog explores how digital lending empowers banks to improve the customer experience and enter new and more diverse markets through partnership. Success ...

Banking Strategy, Digital and Transformation

Payments and Lending Converge: Reinventing History or the Wave of the Future?

11 Mar 2021

The financial services industry has entered a new era where technology determines the brand experience, what customers do, and where they go next. Jim Marous, co-publisher of The Financial Brand suggests, “Financial institutions must be able to deliver an easy-to-navigate, seamless digital platform that goes far beyond a miniaturized online bankin...

Banking Strategy, Digital and Transformation

Will Banking Become Commoditized in 2021?

25 Feb 2021

Why a Bank’s Customer Experience (CX) Must Reflect Its Brand and Values Commodities are widely available products that are bought and sold, interchangeably. In the early 19th century, the economist David Ricardo noted, “The exchangeable value of all commodities rises as the difficulties of their production increase” and this remains true today. At ...

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