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Steve Morgan

Banking Industry Market Lead
Pegasystems
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04 Sep 2019
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Followed by John Sims, Martha Boyle and 5 others you follow

Bio

Steve Morgan is Pega's Global Industry Lead for Financial Services.

Experience

Banking Industry Market Lead
Pegasystems
To Present
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Latest opinions

Steve Morgan

What to Expect from SIBOS 2025

SIBOS is opening its doors soon for (almost) a week full of thought-provoking panels focusing on the next frontier of global finance. Experts from all over the world will gather in Frankfurt to address the transformations helping reshape the financial ecosystems and the ways we drive greater connectivity and resilience. As a SIBOS veteran, it’s al...

22 September 2025

Steve Morgan

Harnessing AI and Automation to Ease Tariff Pressures

Trump’s tariffs have shaken up global businesses in more than 90 countries. Stock markets have overwhelmingly dipped (although recovered in the main), investors are nervous and consumers are dragging their heels. Although we haven’t seen any direct implications on banks’ results yet, pressures remain. As such, financial services are focusing their...

08 September 2025 Artificial Intelligence and Financial Services

Steve Morgan

A New Era for Financial Services with Safe AI Experimentation and Deployment

The power of AI is reshaping businesses’ operations and strategic decision-making paving the way for more investments in advanced technologies that can drive truly transformative outcomes. Adopting AI and associated solutions has become a critical necessity, enhancing service offerings and providing a competitive edge. But despite these advantages...

28 July 2025 Artificial Intelligence and Financial Services

See all 109 opinions by Steve

Latest comments

AI code generation – what do banks need to know and beware?

Interesting point Ketharaman - there's always scope to go 'open source' and code your own solution. I've worked at banks where there's been a mix of home grown and in earlier days packaged and then SaaS solutions. It's a balance between effort to maintain after the fact as well as design well enough in the first place. Classic example of this is organisations that seek to build their own decisioning brain with inbuilt arbitrations, ability to use real time data etc. It's more complicated and more effort than most want to take on. 

The danger with the AI code assistants popping up is that you need very good prompting and instructions... it can be basic errors like not including client or customer in a process design unless you tell it to! There's a way to go on this stuff. No doubt that can be suitable for simple stuff though.

09 Oct 2024 09:58 Read comment

Creating operational efficiency for banks through process mining

Hi Ketharaman - you are correct that the solutions in the market have moved forward and are able to look at in the moment as well as patterns and identify potential systemic issues. It still requires a human in the loop to review/assess but the data and analysis is far better.

23 Jul 2024 12:56 Read comment

Steve writes about

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Steve's opinion archive

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