Disruption in Retail Banking

Group founded 03 Oct 2012
Posts 78
Members 29
Group summary

Growth in internet and mobile technologies has transformed many industries and economies. The market forces and competitive landscape has completely changed in many sectors. iTunes has fundamentally changed music industry, Amazon has driven most big brick and mortar book sellers out of business, Expedia is one of the worlds' biggest travel company….. the list goes on. Internet and mobile technologies are big disrupters for most industries. What started (and tapered a bit!) with the dot com boom of 2000 has become a lethal threat to most business models today. Powered by mass adoption in mobiles phones, proliferation of smart phones and cheaper band-width, internet and mobile technology have changed many industries. The banking industry in has been dominated by a handful of big global or regional banks for 100s of years. While the credit crisis has shaken this industry, the core market forces for the industry have not changed. Will Innovation in Internet and Mobile technologies disrupt retail banking? Will there be 5 new names in global top 10 retail banks in 2020?

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Kristen Jason

How Credit Unions are Managing Member Experience During COVID-19

As COVID-19 evolves and continues to impact our world, it’s creating new challenges for business. Unfortunately, credit union members seem to be suffering more. According to a recent Gallup poll in

19 Aug 2020
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Finance content marketing during a recession

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28 Jul 2020
Vaibhav Grover

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24 Jul 2020
Bhavesh Vaghela

Apple Event WWDC 2020

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24 Jun 2020
Steve Morgan

Are challenger banks transforming the lending market or just providing digital makeup?

The short answer is yes…. sometimes to both. However, there is a huge change underway and enough evidence to suggest that customer and competitive pressure alone will drive more change, even without f...

04 Mar 2020
Chris Harris

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19 Feb 2020
James Follette

The Commercial, Business and Retail Banking Outlook for 2020 and Beyond

Over the past few years, interest has risen in digital-first banking, blockchain technology, automation and the concept of digital banking profiles. And as we head into the 2020s, we’ll see further tr...

05 Feb 2020
Chris Ibbitson

Getting the 'edge' on customer experience in retail banking

It won’t be a surprise to anyone that the explosion in connected devices continues. Based on research by Ericsson, it is predicted that by 2022 there will be 29 billion connected devices. These dev...

18 Nov 2019
Andrew Stevens

Which? reports branch closures, but banks must maintain a physical element to customer experience

Which? has released a research report showing more than a third of bank branches have closed in the last five years. The consumer group found that 3,303 branches closed between January 2015 and Augus...

08 Oct 2019
Sheza Gary

Digital Disruption In Finance Sector: The Trends And Technologies Shaping The Industry

The impact of the rapidly evolving digital landscape, with more and more new technologies making their way, can be seen in almost every aspect of our lives. One of the industries that have been impact...

21 Aug 2019