218 Results from 2020, /retail
Diederick Van Thiel Visionary Board Member | CEO | NED at AdviceRobo | IKANO Bank | Ikano Insight
Digital sales, a dangerous unseized opportunity for banks For banks, digital sales are a crucial new benchmark—and a logical next step in the race to digitization. For every time that customers visit a branch, customers access their banking apps between 50 and 80 times. And this number doesn’t take into account visits to banks’ websites, this make...
27 October 2020 /retail /covid-19 Banking Strategy, Digital and Transformation
Béla Vér Founder and CEO at ApPello
“A couple of clicks, drag a slider here and there, a quick ID check, attach a few docs and bingo, the money arrives!” – this is what users long for. So what can a bank do to satisfy these desires while ensuring that its deposit account holders sleep soundly at night, too? Winning over and retaining a digitally-literate generation has placed yet m...
26 October 2020 /retail /cloud Banking Strategy, Digital and Transformation
Satya Swarup Das Director, Products/Solutions Management at Unisys
The COVID-19 pandemic has profoundly disrupted the banking and financial services business arena as it has done to many other facets of our lives. The word ‘contact’ is extensively associated with the pandemic with various ramifications. Hence ‘Contactless Banking’ has found a new meaning and speed of adoption post the pandemic period. Banking pr...
23 October 2020 /retail /covid-19 Futuristic Banking
Retired Member
Public cloud is one of the biggest buzzwords in payments right now. While a few years ago financial institutions and big banks were hesitant to embrace cloud technology – if we had even mentioned putting core payment applications in the cloud five years ago, we would have been met with utter incredulity – they are now much more likely to do so. It...
21 October 2020 /retail /cloud Cloud Banking out of the Box
Steve Morgan Banking Industry Market Lead at Pegasystems
If automation is operating as it should, people should not need (or want) to talk to a customer service representative. But what if something goes wrong, or the customer has a complex query? Take the A-level results mishandling in the UK as an example. In theory, the algorithm should have worked, but it didn’t, and hundreds of students had to get i...
19 October 2020 /retail /covid-19 Artificial Intelligence and Financial Services
Branch Delivery System for retail banking is major priority area for most banks worldwide. The majority of retail banks’ resources are concentrated in their delivery systems, e.g. branches, and the majority of all retail banking business is done through the delivery systems. In other words retail bank business depends on their delivery systems. ...
19 October 2020 /retail
Andrew Beatty Head of Wealth, Retirement & International at FIS
There was a time when banks knew who their competitors were. For the most part they were other banks and financial services providers. Pretty simple. But with technology taking center stage, fintechs seem well positioned to move even further into the banking space. But are they really? As Hugues Delcourt, Chairman of KNEIP and former CEO of Banque...
15 October 2020 /regulation /retail Banking Strategy, Digital and Transformation
Thomas Pintelon Head of Strategy at Capilever
With skyrocketing savings all over the world, an economic crisis is difficult to avoid as consumption drops and investments are generally postponed. While at first sight these unused savings seem to be a jackpot for banks in terms of increasing net interest income (= difference between credit interest payable, and debit interests receivable & l...
14 October 2020 /wealth /retail Personal Finance
COVID-19 flushes away traditional banking Last week at premier financial services event SIBOS (https://www.sibos.com) a series of C-level banking executives shared their immersive visions on the post COVID growth of banks. “How will the pace of technological change push digitalization forward and how will the rise in consumer demand for new digita...
13 October 2020 /retail /covid-19 Banking Strategy, Digital and Transformation
One of the things that really set FinTech Companies apart from most of the competition is the approach they take to banking customers and their requirements for branch delivery system. It is what they call partnership approach. No matter the bank and financial institution are looking for a specialized banking requirement, or a fully integrated bra...
10 October 2020 /retail
Welcome to Finextra. We use cookies to help us to deliver our services. You may change your preferences at our Cookie Centre.
Please read our Privacy Policy.