Branch Delivery System for retail banking is major priority area for most banks worldwide.
The majority of retail banks’ resources are concentrated in their delivery systems, e.g. branches, and the majority of all retail banking business is done through the delivery systems. In other words retail bank business depends on their delivery systems.

Many banks have already started to upgrade the functionality of their teller applications as part of re-engineering process to improve competitiveness and profitability. Some are looking seriously at third-party solutions as a means of quickly and inexpensively adding the needed functionality, with many others announcing that feasibility studies are in progress.

Businesses in the banking sectors are becoming more competitive and most banks are hoping to gain more market share by adding more services and improving efficiency within the shortest possible time. To achieve these objective, they need the right Next-Gen Branch Delivery System with microservice architecture and new technologies.

Banks should consider based on technologically superior system if they would like to implement New Teller Application in terms of:
1. Transaction Speed - this is the most priority and must be dealt with before other things
2. Fast of application development and implementation
3. Easier and faster connection to the backend existing host core banking system
4. The technology is up-to-date meaning in the future all upgrade can be plug-in without modifying the existing system
5. Able to create and launch new products instantly, not depend on vendor. This gives them a significant competitive edge over its competitors, which is a vital need in today’s business environment.