15 December 2017

Futuristic Banking

A Finextra Community Group

65Posts 355,169Views 36Comments

Latest blog posts

Freddie McMahonDF2020 Ltd - London

CHATBOTS: THE LIMITATIONS OF NATURAL LANGUAGE PROCESSING

24 November 2017  |  8764 views  |  0 comments | recommendations Recommends 0

The most common misperception about Chatbots is that Natural Language Processing (NLP) is the only method for delivering conversation-as-a-service. Though this is not true, as covered in earlier articles, it is important to understand some of the NLP limitations. The popularity of Chatbots naturally being able to converse with people generally star...

TagsArtificial IntelligenceRisk & regulation
Ritu GalhotraGenpact - Bangalore

Search to Social Media Trends - Banking & Financial Services

22 November 2017  |  4411 views  |  0 comments | recommendations Recommends 1

In the face of changing times, Banking and Financial companies might encounter some rough patches in the near term– largely owning to the fact that customer expectations are at all-time high, un-sure digital strategies can be really un-forgiving, channel flux is extreme and speed to market is frankly become ‘maddening’. Today, consumers expect the...

TagsArtificial IntelligenceMobile & online
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Sayed Ali Sharafudeen
Sayed Ali SharafudeenGenpact - Bangalore

Banks need to swipe their 'social media' cards to pay up for Personalization!

21 November 2017  |  8742 views  |  0 comments | recommendations Recommends 3

When customers walk into their bank, they normally expect to talk to a personal banker or customer manager to discuss their need or issue. With every customer tending to demand personalized relationsh...

TagsArtificial IntelligenceRetail banking
Freddie McMahon
Freddie McMahonDF2020 Ltd - London

CHATBOTS: DIGITAL TRANSFORMATION VERSUS A PARADIGM SHIFT

17 November 2017  |  5195 views  |  0 comments | recommendations Recommends 0

Chatbots, the human side of artificial intelligence, are showing significant signs of market growth, primarily due to the ability to make material reductions in costs, whilst delivering superior custo...

TagsArtificial IntelligenceRisk & regulation
Freddie McMahon
Freddie McMahonDF2020 Ltd - London

CHATBOTS AND BLOCKCHAIN START TO CROSS-FERTILISE

11 November 2017  |  7570 views  |  0 comments | recommendations Recommends 0

There is a very early emergence of Chatbot capabilities being enriched by Blockchain. There are three distinctive use cases: Conversational Customer Consent Certain types of Chatbots provide a viabl...

TagsArtificial IntelligenceBlockchain
Freddie McMahon
Freddie McMahonDF2020 Ltd - London

FORRESTER RESEARCH THE CHATBOTS ARE COMING THE REVOLUTION OF CONVERSATIONS

27 October 2017  |  2435 views  |  0 comments | recommendations Recommends 0

Forrester Research has significantly increased its coverage of Chatbots especially for delivering customer service. They are already seeing evidence that chatbots are starting to make a difference w

TagsArtificial IntelligenceRisk & regulation
Jeremy Light
Jeremy LightAccenture - London

The Atomisation of Payments Part1

02 October 2017  |  3989 views  |  0 comments | recommendations Recommends 0

Payments are atomising.. In my view, electronic payments will accelerate dramatically over the next decade, driven by the "atomisation of payments." New business models are emerging, enabled...

TagsPaymentsInnovation
Sanjay Mathew
Sanjay MathewOracle - Ny

How To Excel At The Game of OPEN Digital Banking

01 October 2017  |  6239 views  |  1 comments | recommendations Recommends 1

OPEN Banking is a platform-based business model where multiple industry participants typically known as producers and consumers participate to exchange value — this approach could revolutionize how

TagsInnovationOpen APIs
Freddie McMahon
Freddie McMahonDF2020 Ltd - London

WE NEED FRESH IDEAS FOR RETHINKING PRODUCTIVITY

22 September 2017  |  4421 views  |  0 comments | recommendations Recommends 0

The recent OCED (Organisation for Economic Co-operation and Development) “Compendium of Productivity 2017” publication showed global growth, measured by GDP (Gross Domestic Product), should rise from ...

TagsArtificial IntelligenceRisk & regulation
Deepthi Rajan
Deepthi RajanRBS - Bangalore

Why Banks Should Reinvent Banking in the Era of Platform Economy - Part 1

18 September 2017  |  7428 views  |  0 comments | recommendations Recommends 2

“Why it's simply impassible! Alice: Why, don't you mean impossible? Door: No, I do mean impassible. (chuckles) Nothing's impossible!” ― Lewis Carroll, Alice's Adventures in Wonderland & Through th...

TagsRetail bankingInnovation
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Founded by An ex-member
Date 05 Mar 2007
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Stuff that's out there in the way out and beyond in banking.
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