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One of the things that really set FinTech Companies apart from most of the competition is the approach they take to banking customers and their requirements for branch delivery system. It is what they call partnership approach.

No matter the bank and financial institution are looking for a specialized banking requirement, or a fully integrated branch delivery system, or a turn-key fully automated branch network, or for the redesign of workflow procedures, Fintech team’s approach will always be the first to understand the context and the nature of the business problem. Having thoroughly understood the vital issue they then proceed to specify the functional requirements for the branch delivery system solution, and then they are in a position to design the solution which solves the problem. The partnership approach will serve both FinTech and Bank well.

The main benefit for their banking clients derived from this approach are, that the customer deals with a partner who thoroughly understands the business context in which the brach automation system is working. This sets FinTech in a position to install and implement the solution and to support it throughout its’ lifecycle in a way that serves the bank’s business, not just its’ branch automation system. And it sets FinTech in a position to suggest new ways to solve the bank’s problems as technology evolves and enables them to provide even better branch automation solutions to business problems.

This is real protection of investment and it is evident that this approach works. It has earned FinTech the position as long term partner with their banking clients. Partnerships which have lasted through several generations of IT systems. Partnerships which go far beyond information technology.


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