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Since the advent of the internet in the late 90’s, despite some initial scepticism, Banks are increasingly present in cyber space offering new products and services. The maturity of the internet-banki...
Trust is the glue that holds society together. Historically we trusted people in our local community. Later this evolved to a centralized trust in large corporations and institutions, but recently thi...
At the end of October, a Treasury Committee report in the UK said the frequency of online banking crashes and customer disruption had become unacceptable. Steve Baker, the Treasury Committee’s lead me...
Although the Christmas shopping season starts earlier every year, the transaction frenzy really begins with the sales juggernaut of Black Friday and Cyber Monday. According to an Adobe Analytics surv...
A recent report commissioned by the Goldsmiths’ Company Assay Office and the British Hallmarking Council found that up to a third of all gold jewelry sold online could be unhallmarked, and possibly ...
In March of this year, the World Wide Web celebrated its 30th anniversary. In these 30 years, there has been an exponential increase in the number of websites. Today there are over 1.5 billion website...
A call center evolved over the 40 last years and became one of the major touch points in the banking sector. The initial idea was to cumulate a workload which previously was processed in different off...
Systems of intelligence create the opportunity to capitalize on logarithmic increases in business data to deliver new services that are exactly tailored to individual corporate needs and delivered ex...
The use of Artificial Intelligence (AI) is expanding and continually changing. The power of AI to accumulate considerable amounts of data for analytics, speech recognition, visual perception, learnin...
There’s an iconic TV advert in the UK for a breakfast cereal, where even the ‘hero’ can’t eat more than two Shredded Wheat. It was even cited by David Cameron when he was Prime Minister, when he decl...
It won’t be a surprise to anyone that the explosion in connected devices continues. Based on research by Ericsson, it is predicted that by 2022 there will be 29 billion connected devices. These dev...
Finance teams are integral and essential to the smooth running of any business. It’s no longer as simple as responsibility over regulatory compliance, financial reporting, payroll, and public interest...