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Ahmed's blog archive

2019 (2) 2018 (4)
Ahmed Khidhir

Ahmed Khidhir

Senior Consultant at Temenos
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Bio Banking professional with vast know-how in Digital Banking transformation and innovation. Author of 'Middle East Digital Banking Report 2017' published by Searching Finance.


Digital Banking Trends

How Generation Z Will Reshape Digital Banking

25 Nov 2019

Generation Z (or Gen Z), the demographic cohort following the Millennials, presents a new breed of customers for financial institutions. Born after 1995, Gen Z is the first generation to be born and raised with YouTube, Instagram and Netflix. Unlike Millennials who witnessed the rise of the digital age, Gen Z has never known a world without smartp...

Digital Banking Trends

3 Trends That Will Shape Digital Banking’s Future

07 Apr 2019

As online and mobile banking has become the primary banking interaction channels for many consumers, banks must increasingly invest their efforts and resources into keeping up with the latest trends in digital technologies, as well as changing consumer behavior, if they want to remain relevant and competitive. According to Gartner, within 12 year...


Digital Banking Trends

Bespoke Digital Banking: the power of Big Data and Predictive Analytics

01 Oct 2018

As consumer expectations towards digital user experience are increasing, more and more banks are striving to provide great customer experience on their digital banking channels – online, mobile, and tablet banking. According to the EFMA - Capgemini World Retail Banking Report 2014, customers with positive experiences are more than three times mor...

Online Banking

Effects of Banner Blindness on Digital Banking

17 Apr 2018

With the expansion of easily accessible and convenient digital banking services - such as mobile and tablet banking, as well as online banking for personal computer platforms - bank customers are getting reluctant to visit bank branches, and prefer to conduct their daily banking activities online. As customers are spending less time in branches, ...