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218 Results from 2020, /retail

Alex Kreger

Alex Kreger Founder and CEO at UXDA Financial UX Design

Five Digital Banking Challenges that can be Solved with Customer-Centricity

The digital age has opened more opportunities for development and growth as ever before. This challenges the banks to adopt a new mindset, business approach and innovative technologies to take their services to the next level. Success in tackling these challenges relies on customer trust and loyalty. How to become a loved digital brand that provid...

/people /retail Digital Banking Trends

Shikko Nijland

Shikko Nijland CEO at INNOPAY

How much Open Banking budget is future relevance worth to you?

It is time for banks to reconsider their perspective on Open Banking. In this new transaction- and data-driven world, data sharing – just like money and payments – needs to be decentralised. However, it must also be interoperable and trustable. Proper governance and oversight safeguard public functions for society as a whole, and data sharing shou...

/payments /retail Digital Banking Trends

Jim Craig

Jim Craig Co-Founder at Conotext

Make Sure You’re Deploying the Right Digital Marketing Strategy

A small survey from fintech marketing firm Kasasa revealed that 56% of community financial institutions have a social media marketing budget of $1,000 or less. Another survey from WebStrategy noted that almost half of community financial institutions that responded spend between 10-19% of their marketing budget on social media marketing. Developi...

/retail Banking Strategy, Digital and Transformation

Andrew Beatty

Andrew Beatty Head of Wealth, Retirement & International at FIS

Oscar-worthy banking claims

When I need to take a break from being immersed in the business of banking, I like to watch movies. And since the pandemic lockdown, I’ve watched quite a few. Along the way I’ve come to realize that life does indeed imitate art, sometimes in surprising ways. In this blog I’ll take a light-hearted look at drawing parallels between famous movie quot...

/retail /cloud Banking Strategy, Digital and Transformation

Steve Morgan

Steve Morgan Banking Industry Market Lead at Pegasystems

How Digital Can Banking Really Get?

The trend in digital banking is one that continues to build momentum. A widely held belief was that there are a number who resist - generally of the older generation – preferring to stick with more traditional banking. Yet recently, McKinsey research has revealed that consumer preference for handling everyday transactions digitally is as high as a...

/retail Innovation in Financial Services

Reed Luhtanen

Reed Luhtanen Executive Director at U.S. Faster Payments Council

Exploring QR Codes for Faster Payments

Around the world, QR codes continue to explode in popularity as a payments instrument. In China, over the past three years, QR code “scan-to-pay” solutions have grown 15-fold, reaching $1.3 trillion U.S. in the fourth quarter of 2019. And globally, 4% of all consumer transactions leverage a QR code, according to research from Kleiner Perkins Cauf...

/payments /retail The Payments Business

Lyndon Hedderly

Lyndon Hedderly Director, Customer Solutions at Confluent

What can financial services learn from Big Tech? Adopt a similar approach to data architecture

Many tech stocks continue their meteoric rise, despite the worsening economic downturn. On Wednesday this week Apple became Wall Street's first $2tn company. In my last Finextra article I mentioned that Apple, along with the other big four, Microsoft, Amazon, Google and Facebook, now make up a quarter of the S&P 500. We are seeing new investm...

/retail /cloud Banking Architecture

Andrew Beatty

Andrew Beatty Head of Wealth, Retirement & International at FIS

Banks in the Age of Digital Darwinism

Charles Darwin’s theory suggests that it is not the strongest of the species that survives, nor the most intelligent, it is the one that is most adaptable to change. As the world races towards digital banking, we consider why banks need help to adapt to a digital future. Technology is redefining what’s possible across all sectors. For the most pa...

/people /retail Banking Strategy, Digital and Transformation

Kristen Jason

Kristen Jason Senior Product Marketing Manager at Alacriti

How Credit Unions are Managing Member Experience During COVID-19

As COVID-19 evolves and continues to impact our world, it’s creating new challenges for business. Unfortunately, credit union members seem to be suffering more. According to a recent Gallup poll in Mid-March, while the national average is 70%, 75% of credit union members say they have experienced a great deal or a fair amount of disruption. Also

/retail /covid-19 Disruption in Retail Banking

Roel Jansen

Roel Jansen SaaS Solutions Marketing at Temenos

A decade of Cloud adoption in Banking: Living up to its promise?

About a decade ago banks started adopting cloud technology. At first, they were very careful, and it included lengthy discussions with conservative regulators and anxious security officers. Later banks took significant steps to leverage cloud technology. However, does the cloud deliver on its promise of lower infrastructure costs, better integrati...

/retail /cloud Fintech

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