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Kristen's blog archive

2020 (3)
Kristen Jason

Kristen Jason

Senior Product Marketing Manager at Alacriti
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Disruption in Retail Banking

How Credit Unions are Managing Member Experience During COVID-19

19 Aug 2020

As COVID-19 evolves and continues to impact our world, it’s creating new challenges for business. Unfortunately, credit union members seem to be suffering more. According to a recent Gallup poll in Mid-March, while the national average is 70%, 75% of credit union members say they have experienced a great deal or a fair amount of disruption. Also

Digital Banking Trends

Billing and Payments for Credit Unions: 7 Questions to Consider

05 Aug 2020

Credit unions play a critical role in the American economy as their non-profit structure and membership model that promotes financial well-being across the entire cooperative. Many credit unions offer both direct (e.g. mortgage and auto) and indirect (e.g. partnership with a car dealership) loans to their members, both direct and indirect. Of cou


Billers: Seven Tips to Lessen COVID-19’s Impact

20 Jul 2020

COVID-19, a.k.a. Novel Coronavirus, is impacting almost every aspect of our lives. For billers, social distancing, shelter-in-place orders, and mounting layoffs are significantly impacting their businesses and their customers. Now, more urgently than ever before, it’s time for billers to rethink how to make the process of paying safe, convenient