218 Results from 2020, /retail
Andrew Stevens Global banking and financial services specialist at Quadient
The way we bank has transformed over the past decade. The number of branches has fallen, while the growth of online banking shows no sign of slowing down. Although this has certainly been an adjustment for consumers, remote banking is proving to be somewhat of a blessing in disguise, as the current global coronavirus pandemic leaves us unable to ...
01 April 2020 /retail /covid-19 Online Banking
Ambrish Parmar Digital Leader, Strategist, at Thought leader and Start-up Advisor
Five-minute read to gain a different perspective (1,000 words) /// Uncharted waters /// These are unsettling times, and COVID-19 is clearly impacting our lives, the people we love, our colleagues and our communities. Firstly, I would like to wish you and your loved ones safe passage across this difficult terrain. I have no doubt that we will get t...
31 March 2020 /retail /covid-19 Banking Strategy, Digital and Transformation
Steve Morgan Banking Industry Market Lead at Pegasystems
If the events of the last month have taught banks anything, it is that they need to be prepared for every eventuality. The speed at which the global economic situation has changed since the beginning of the year has been unprecedented, as has the need to adapt to this new world. Now, the immediate focus for banks (as with all organisations) is the...
30 March 2020 /retail /covid-19 Banking Strategy, Digital and Transformation
Tim Simon CEO at Madiston plc
Most of us have never experienced times like these before but, while the medics deal with the health crisis, we - the financial services and FinTech sectors - have a crucial role to play in minimising the economic impact. To keep the economy moving, we have to keep working. Those set up to run their businesses remotely online can continue to trade...
26 March 2020 /retail /wholesale Banking Strategy, Digital and Transformation
Dear Finextra community - We will get through this together - These are unsettling times and COVID-19 is clearing impacting our personal and professional lives, and those that we love. I wanted to wish you, your loved ones and fellow colleagues safe passage through this difficult period. Please take care, stay positive and find sometime for having ...
26 March 2020 /retail /covid-19 Banking Strategy, Digital and Transformation
Joris Lochy Product Manager at Intix | Co-founder at Capilever
Almost every recent article written about banking starts with the statement that the banking industry is being disrupted by new competitors, new innovations and new technologies. Although this statement is definitely true, the extend of the disruption can still be debated. Even the most innovative neo-banks still work with bank (current, saving, te...
23 March 2020 /retail Electronic Bank Account Management
Paul Shumsky Technology Advisor at Entrepreneur
The coronavirus is expected to fundamentally change the way customers interact with their banks, retailers and other service providers – and fintech businesses, which were built to operate in a fast-moving, digital-first economy, are particularly well-placed to meet their demands through the crisis and beyond. Since the onset of the virus, busines...
22 March 2020 /payments /retail Innovation in Financial Services
Andrew Beatty Head of Wealth, Retirement & International at FIS
In the digital age, parents are often taught by their children. While Baby Boomers are digital immigrants, Millennials/Gen Z/Gen Alpha are all digital natives. Each generation uses the same technology but their relationship with it differs markedly. Boomers grew up seeing technology; Millennials and forward grew up knowing technology. In a similar...
19 March 2020 /retail /cloud Banking Strategy, Digital and Transformation
Thomas Muth FinTech and Retail Banking Specialist at SoftServe
Over the last few years, we’ve seen a transition in the banking and finance industry from traditional banking offerings to an inter-connected web of banking and financial service providers, with technology at its core. As part of this evolution, many fintechs have emerged offering quick, easy and seamless banking services, raising the bar on custo...
16 March 2020 /retail
Today’s consumers have a propensity for laziness, or to put it more positively… ease and immediacy! But who can blame us? Technology now allows people to bank on their phone instead of visiting a branch, with a most transactions being possible without needing to leave the sofa. So, to survive and thrive, what is the next step that banks must take ...
13 March 2020 /retail Online Banking
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