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370 Results from /people

Willem Lambrechts

Willem Lambrechts Managing Director at Drebbel

How relationships change a sales funnel into a sales pipeline

“In 1898, E. St. Elmo Lewis developed a model that mapped a theoretical customer journey from the moment a brand or product attracted consumer attention to the point of action or purchase.” That is the first Google response I received when searching for “sales funnel theory started”. Funnily enough, Lewis did not talk at all about a sales funnel. ...

/people /startups Digital Sales

Keith Stonell

Keith Stonell Managing Director, EMEA at Guidewire

Is working from home actually best for customers and employees?

You will have done well in the last few months if you have avoided talk of the ‘new normal’ and the paradigm shift many of us have experienced in working practices. In many ways, the changes that have been forced upon us are a good thing. People have wanted more flexibility in their lives for some time and the largely positive experiences many bus...

/people /covid-19 Digital Insurance Trends

Retired Member

Retired Member 

Digitalisation can radically change the Dutch debt assistance more people-oriented

Digitalisation can radically change the debt assistance and administration into a more people-oriented approach in the Netherlands All signals are on red in the debt sector[1]. The sector is all about people in often difficult situations. More than 2,5 million Dutch households suffer from late payments[2]. About half of those households have str...

/people /inclusion Financial Inclusion

Kamal Misra

Kamal Misra Senior Director, Head of Banking at Capgemini Invent India

Direct to Customers - Will FS firms be upping the ante?

In the early days of computing, monolithic stacks of mainframe computers used to command an enviable proposition. Scores of scrunched up users waving punch cards had to fight it out to have their programs processed through an excruciating time-sharing system as computing resources were scarce. The advent of personal computers spawned an era of sel...

/people /retail Banking Strategy, Digital and Transformation

Retired Member

Retired Member 

Britain and the European Union can't agree. How will this affect investors?

Since Boris Johnson became the Prime Minister, Britain has in every possible way demonstrated a lack of fear towards a tough deal with the European Union. Over the years of its presence in the European space, Britain has successfully resisted imposition of labor market standards, subordination to the economic and political institutions of the EU, ...

/people /markets

Retired Member

Retired Member 

Digitalisation in compliance will be vital to remote working revolution

An ever-evolving regulatory landscape has posed major challenges for financial services firms in recent years. But the move to remote working, prompted by the COVID-19 pandemic, has posed a completely new set of compliance challenges. Although lockdowns are now easing, financial services businesses have realised that even with their teams largely...

/regulation /people Innovation in Financial Services

Lisette Anciaes

Lisette Anciaes Senior Account Director at TCA Group of Companies

How Prepaid Card Companies Can Help University Per Diem Payments

In light of the recent worldwide pandemic, industries are quickly changing the way payments are received and distributed. It is no longer considered safe to pay or receive pay with cash or cheques as this is perceived as another way to transfer the deadly virus. This should be especially considered in delivering University and College per diem pay...

/payments /people Digital Banking Trends

Amita Choudhary

Amita Choudhary Marketing Manager at Princeton Growth Accelerator

How Technology Is Making the Insurance Market Simpler for Consumers

Insurance is commonly seen as a complicated field that requires an expert to navigate. And while that may have been true in the past, it’s far from the case nowadays with all the advancements we’ve seen over the years. Sure, it still takes a special knack for things to find the best deals and ensure that you’re seeing the big picture. But the aver...

/people Digital Insurance Trends

Jamie Nascimento

Jamie Nascimento Chief Commercial Officer at LemonTree Software

Now is the time to bring your business idea to life

Words: 1,077 - 3 minute read. It may not seem like a sensible idea to be launching a business during a global pandemic, but if you get the fundamentals right, you can reap the rewards. There’s a global pandemic affecting the way we live and work. Economists predict a recession like nothing we’ve seen in our lifetime. It may not seem like the bes...

/people /startups Innovation in Financial Services

Luc Gueriane

Luc Gueriane CCO at Moorwand

Will cashlessness prompt a rise in business banking for merchants?

Cashless payments were on the rise way before the pandemic. However, COVID-19 has forced consumers to abandon notes and coins in favour of mobile and contactless card payments. Recently, Nationwide revealed that, in a poll of 2,000 Brits, more than a quarter have gone two or more months without using cash. In addition, the usage of ATMs has seen a...

/payments /people

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