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The 4 Key Conversations Contributing to Greater Consumer Opportunities

/cloud

The 4 Key Conversations Contributing to Greater Consumer Opportunities

Joining the FinextraTV studio at a busy EBA Day 2025, Thomas Warsop, President and CEO, ACI Worldwide set out his 4 key topics that he sees regularly in circulation: digitisation, cloud, fraud and AI. Giving his opinion on each, along with some of the historical growth of each, he provides an insightful perspective.

How Can Banks Harness Data to Drive Innovation in the Market?

/ai

How Can Banks Harness Data to Drive Innovation in the Market?

Joining the FinextraTV studio at the Temenos Community Forum 2025, Rodrigo Silva, President, Americas, Temenos, and Geoff Vona, Vice President and CTO, EQ Bank, discussed the benefits of co-innovation for banks. Considering the increasingly important role of data and AI, they explain how technology can help banks to enhance customer experiences and launch innovative new products faster.

How To Co-Design a Gen AI Co-Pilot

/ai

How To Co-Design a Gen AI Co-Pilot

Joining the FinextraTV studio at Temenos Community Forum 2025, Barb Morgan, Chief Product & Technology Officer, Temenos and Christine Huberty, Deputy Chief Information Officer, BIL discuss the unique and collaborative process behind co-designing a Gen AI Co-Pilot. They explain their approach to co-innovation alongside Microsoft, as well as the benefits and use cases of Gen AI in banking.

Changing Regulatory Perceptions: Towards Strategy & Collaboration

/regulation

Changing Regulatory Perceptions: Towards Strategy & Collaboration

Joining the FinextraTV studio at EBAday 2025, Liliana Fratini Passi, Managing Director, CBI shared her insights surrounding a key conversation at the event: regulatory compliance. Fratini Passi shared a belief that the perception of regulation is moving toward one of a strategic driver as opposed to an obstacle or inconvenience. Touching on Instant Payments in particular, Fratini Passi said that the approaches have drastically changed in recent times but that, in her opinion, the most successful ones tend to be those a collaborative nature.

Cross-Border Fragmentation: To Innovate Without Risk, It Must Be Interoperable

/regulation

Cross-Border Fragmentation: To Innovate Without Risk, It Must Be Interoperable

Discussing interoperability in the face of fragmentation within cross-border operations, Susana Delgado, Global Head of Market Intelligence & Engagement, Swift joined the FinextraTV studio at EBAday 2025. Quoting a collaborative study between Swift and The Economist, she mentions how fragmentation could lead to heightened costs and lower global GDP. While acknowledging that diverse approaches can foster innovation, Delgado emphasized that interoperability is critical to managing the associated risks and ensuring sustainable progress.

Where are Banks Prioritising their Tech Investment?

/retail

Where are Banks Prioritising their Tech Investment?

Providing insights into a recently released survey of over 400 bank executives, Isabelle Guis, Chief Marketing Officer, Temenos joined the FinextraTV studio at Temenos Community Forum 2025. She explains what the results tell us about banks’ priorities when investing in technology, and how they are looking to adopt Generative AI.

Why A Common Standard Is More Important Than A Common Technology

/regulation

Why A Common Standard Is More Important Than A Common Technology

In this FinextraTV interview at the 2025 EBAday in Paris, Tsvetanka Nankova, Managing Director, Global Head of Sales Institutional Cash & Trade Finance, Deutsche Bank visited the studio to discuss the future of data. Comparing the popularity of data conversations to those of AI, Nankova emphasises the importance of not taking data at 'face value' and instead interrogating its origins, compliance, accuracy, and relevance. On top of this, she explains the two-fold benefit of regulation like ISO 20022, explaining how a shared standard should be prioritised over a shared technology.

Instant Payments Regulation: Facing the Skeletons in the Closet

/regulation

Instant Payments Regulation: Facing the Skeletons in the Closet

Joining the FinextraTV Studio during EBAday 2025 were Serge Wagener, Member of the EBA Board and Chair of the EBA Practitioners Group on Instant Payments and Annick Moes, Head of Industry Issues, Cooperation Initiatives and Communications, EBA. Both Wagener and Moes pointed out ongoing challenges in implementing the Instant Payments Regulation (IPR), such as delivering Verification of Payee for bulk payments. Referencing their newest publication, they stressed how EBAday gave experts the opportunity to bring out the skeletons from the closet and discuss their implementation concerns with peers.

Partnership: The Secret Ingredient to Successful Innovation

/people

Partnership: The Secret Ingredient to Successful Innovation

Stepping away from the main Temenos Community Forum 2025 event, Will Moroney, Chief Revenue Officer, Temenos and Marnix Tummers, IT Director, Wealth Management, ABN AMRO joined the FinextraTV studio to discuss the success of their collaboration over almost 20 years. Whilst emphasising the importance of partnership, more than just collaboration, Moroney and Tummers describe a culture of innovation in the face of AI, product development, and value retention.

The Four Ions of Financial Change

/regulation

The Four Ions of Financial Change

While joining the FinextraTV studio at the 2025 NextGen Nordics event, Mick Fennell, Business Line Director - Payments, Temenos explains his four Ions to financial change: Innovation, Regulation, Optimisation and Protection. Diving into each, Fennell describes the ways in which the industry is evolving and why, as much as it requires caution, it can be a cause for excitement when approached the right way.

One Year On: Technology Investment Still Growing

/retail

One Year On: Technology Investment Still Growing

Taking time out from a busy event at the Temenos Community Forum 2025, Jean-Pierre Brulard, CEO, Temenos, shared his first impressions after a year in the role. Discussing the unique benefits of a community forum in a fast-evolving technology landscape, Brulard also made it clear that, despite macroeconomic pressures, investment in banking technology is only getting stronger.

How The History of Payments Has Always Been Modernisation

/payments

How The History of Payments Has Always Been Modernisation

While attending EBA Day 2025, Phoebe Zhou, Head of Emerging Payments, HSBC joined the FinextraTV studio. Helping to contextualise the conversation, Zhou gave a historical reflection on how the payments industry has evolved before setting out the key modern innovations. From cryptocurrency to instant payments and fraud, Zhou provides a clear and broad overview of our current state of payments and how, when we reflect, we can see that payments has always been in a state of digital transformation

AI: The Inflection Point for Payments

/ai

AI: The Inflection Point for Payments

Speaking at EBAday 2025, Peter Hazou, Business Development Director, Financial Services, Microsoft, highlights how the banking industry has adapted to the introduction of AI, where we are seeing the most tangible impact from AI and new technologies, and how banks are currently tackling the conflict of AI being both an enabler and a security risk.

Why Lending in 2025 Now Faces an Entirely New Dynamic

/regulation

Why Lending in 2025 Now Faces an Entirely New Dynamic

Joining the FinextraTV virtual studio, David Ruis, Partner, Deloitte and Anthony Nonnis, Head of Global Partnerships, Mambu, discuss how banking as an industry is currently experiencing new dynamics and the emergence of alternative lenders. Examining how the current regulatory and geopolitical situation is impacting innovation, they outline the transformation that is now taking place with AI technologies throughout the lending journey.

How payments modernisation can help the UK retain its fintech crown

/payments

How payments modernisation can help the UK retain its fintech crown

In this FinextraTV interview, Helena Forest, EVP, Global Product & Commercial, Real Time Payments, Mastercard gives her opinion on the current state of the payments landscape in the UK. Modernisation, regulatory compliance, collaboration and the government's National Payments Vision all feature as reasons to be optimistic.

Why It's So Important To Approach Technology Development Differently

/ai

Why It's So Important To Approach Technology Development Differently

While speaking with FinextraTV at the Communify Fincentric Experience 2025, Will Bailey, President of International Sales, Communify Fincentric explained the way technology is developing. From Deterministic AI to blockchain, Bailey discusses how best to leverage these technologies and the most effective approach to early adoption.

IFGS Reflections: How The UK Has World-Beating Potential

/inclusion

IFGS Reflections: How The UK Has World-Beating Potential

Following on from a busy UK Fintech Week, Janine Hirt, CEO, Innovate Finance sat down with FinextraTV to give her reflections. Discussing Hirt’s highlights, she explained how the UK is in a place of great technological potential with the opportunity to not just be a world leader, but the leader of the world. With visions of a future UK Tech Stack and stablecoin insights, Hirt speaks with optimism and passion during an uncertain time.

Will Developing Technologies Ease the Self-Directed Experience?

/wealth

Will Developing Technologies Ease the Self-Directed Experience?

Attending the Communify Fincentric Experience 2025, Geoff Lloyd, Founder, Babylon Capital joined FinextraTV to talk about how, as a part of the Australian market, he is watching the US and UK closely as they expand on developing technologies. According to Lloyd, many of these technologies could represent an innovation that will further level the playing field for the self-directed investor and even for those managing their superannuation funds.

Influx of Self-Directed Investors Sparks Conversation About Education

/wealth

Influx of Self-Directed Investors Sparks Conversation About Education

At the Communify Fincentric Experience 2025 in Miami, FinextraTV were joined by Sarlota Hohwald and Randolph Johnson, LSEG, to discuss the growing rise of the self-direct market brings a renewed importance to the debate around financial education. On top of this, they discussed the use of AI to replace typical advisors and how a human touch is still essential in these moments.

Combating Cyber Threats: The role of AI, Partnerships and Education

/security

Combating Cyber Threats: The role of AI, Partnerships and Education

Joining the FinextraTV studio, Michele Centemero, EVP, Regional Services Lead, Mastercard, outlined the stark position the world is in when it comes to the cybersecurity threat we face. As technology increases, it becomes both the problem and the solution, Centemero discusses what the landscape currently looks like and how education and partnership are key to heading in the right direction.

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