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1147 Results from 2019

Retired Member

Retired Member 

Up to a Third of Goods Sold Through Online Gold Exchanges Could be Fake According to Reports

A recent report commissioned by the Goldsmiths’ Company Assay Office and the British Hallmarking Council found that up to a third of all gold jewelry sold online could be unhallmarked, and possibly fake. The implications of this are huge, but could also be an opportunity for third party tech solutions that could help in the authentication of gol...

Financial Inclusion

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

The war for direct customer contact - Banks should fight along!

In March of this year, the World Wide Web celebrated its 30th anniversary. In these 30 years, there has been an exponential increase in the number of websites. Today there are over 1.5 billion websites on the world wide web. Although less than 200 million are active, these are still astronomical figures, which make it almost impossible for users t...

/retail Customer Service 2015-2019-2025

Bartlomiej Szymanski

Bartlomiej Szymanski Business Consultant at Ailleron

Building a communication hub, the technological race among communication platforms providers.

A call center evolved over the 40 last years and became one of the major touch points in the banking sector. The initial idea was to cumulate a workload which previously was processed in different offices and handle incoming customer inquiries by telephone. A second strategy was to utilize call centers for outbound calling which enabled reach out ...

/startups Banking Strategy, Digital and Transformation

Martin McCann

Martin McCann CEO at Trade Ledger

Creating a system of intelligence for lending

Systems of intelligence create the opportunity to capitalize on logarithmic increases in business data to deliver new services that are exactly tailored to individual corporate needs and delivered exactly at the time they are needed, transforming commerce forever Business lending is not working today Credit is not flowing where we need it to, to t...

Jose Pierre

Jose Pierre CEO at Marketware International, Inc.

Leading in an AI and Data Analytics world

The use of Artificial Intelligence (AI) is expanding and continually changing. The power of AI to accumulate considerable amounts of data for analytics, speech recognition, visual perception, learning, reasoning, inference, planning, decision-making is unlimited. The technological disruptions in this new age of rapid business transformation hav...

/ai Open Innovation Ecosystems

Retired Member

Retired Member 

The parable of the breakfast cereal - and what banks' Ops teams can learn from it

There’s an iconic TV advert in the UK for a breakfast cereal, where even the ‘hero’ can’t eat more than two Shredded Wheat. It was even cited by David Cameron when he was Prime Minister, when he declared he wouldn’t seek a third term. Created in the US in the 1890s, it was launched on an unsuspecting British breakfast-eating public as a “a relief ...

Unified Communications in Financial Services

Retired Member

Retired Member 

Getting the 'edge' on customer experience in retail banking

It won’t be a surprise to anyone that the explosion in connected devices continues. Based on research by Ericsson, it is predicted that by 2022 there will be 29 billion connected devices. These devices will range from connected cards, meters, wearables, home devices, building controls and consumer electronics. These devices, or “things” reside ...

Disruption in Retail Banking

Debbie Green

Debbie Green VP of Applications at Oracle

How AI and machine learning can benefit finance teams

Finance teams are integral and essential to the smooth running of any business. It’s no longer as simple as responsibility over regulatory compliance, financial reporting, payroll, and public interest – but so much more. The role of the finance team is beginning to increase in scope, and this means that finance professionals are beginning to be co...

/ai Finance 2.0

Konstantin Rabin

Konstantin Rabin Head of Marketing at Kontomatik

ESMA introduces TC-CCP classification system - Another move to block risky trades?

The European Securities and Markets Authority has introduced a new system that will classify Third Country Central Counterparties according to tiers. The tiers will be assigned to the CCPs according to their roles with a member state. What this means is that if, for example, South Africa continues its crucial fruit trade with the Netherlands, it w...

/regulation /inclusion MiFID

Steve Morgan

Steve Morgan Banking Industry Market Lead at Pegasystems

BANKS ARE UNDER PRESSURE TO REDUCE FRICTION IN CROSS-BORDER PAYMENTS - BUT HOW?

For commercial banks, a nagging issue is how to improve cross border payments. Compared to domestic payments they are more expensive, cumbersome and take longer to carry out. But despite banking technology coming on leaps and bounds, why do they remain such a costly headache? The root cause is down to the disparities between financial regulation a...

/payments Transaction Banking

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