3857 Results from /retail
Elizabeth Lumley Global FinTech Commentator at Girl, Disrupted
Bank of America was an early active adopter of Twitter, which they use to monitor and respond to customer service questions. It is interesting to see how Twitter as evolved. For some it is about watching the conversations (is there a #hashtag for that?). For others it is about following interesting or relevant people. In order to conclude whether ...
25 November 2009 /retail Social Banks
Navin Rammohan Principal Manager - Marketing at Infosys Technologies Ltd.
Branch: The Twists in the Story Continue… Undoubtedly new channels have revolutionized the way people bank. And yet, branch networks thrive. A reality reflected in the discussion topic at a recent conference on multi-channel distribution that I attended. Increasingly, it seems, flexibility is the key to the future of branch banking. And most banks ...
24 November 2009 /retail
Retired Member
If the banks vote to abolish cheques without first working through all the relevant scenarios where they are used today, I think they will be performing a huge disservice to the British public. The fact that there are still 3.8 million cheques used each day means that there will be a lot of inconvenienced people should they switch them off too ea...
23 November 2009 /retail Transaction Banking
Here I was, baggage, family et al, in a new country, waiting to join my new employer. I was excited at the new career that I was about to chart out and was really looking forward to get to my new office, meet my new colleagues, get to know the team…I had to also attend to all the other pre-requisites to settling in a new place. Finding a house, ge...
22 November 2009 /retail
Sriram Natarajan Risk Dog at Credit Risk Fraud Cards Professional
We are now at the cliched inflection point on payment innovation. In recent months, many of the goliaths of the online world are offering their own payment channels - Amazon, GooglePay, PayPal - that may spillover beyond the virtual world they dominate. Now take a scenario - you go to a retail outlet and instead of swiping your credit card on the P...
16 November 2009 /payments /retail
Having worked for many years as an IT architect in UK banking, the failure of a major banking system like this doesn't come as much of a surprise. UK banks, while regulated and held to relatively stringent compliance standards take a view on this best described as "pragmatic" - an expression I was to hear time and time again during my tim...
16 November 2009 /retail
Matt White North America editor at Finextra
A few weeks ago David Roodman, research fellow at the Centre for Global Development, kicked up a bit of a storm when he posted a lengthy blog raising concerns about the transparency displayed by micro-lending site Kiva. You can read the post here, Kiva CEO Matt Flannery's response here, a NY Times article here, another Flannery response here an...
13 November 2009 /retail Innovation in Financial Services
With the pain of the Banking induced recession, the ending of the ‘credit on demand' society, the growing animosity of the banking regulators, and the falling from fashion of the credit card, will its ‘poor cousin' the debit card be the payment product for the decade of 2010? Although the ‘look and feel' of the credit and the debit card are simila...
12 November 2009 /retail Transaction Banking
Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,
A Nordic study (PTS in Sweden) reveals that the mobile share of minutes in outgoing telephone calls in 2008 were the following: Finland 83% Norway 55 Denmark 54 Iceland 48 Sweden 41 The study is claiming that fixed line telephony was so much cheaper in Sweden that this explains the difference compared to F...
08 November 2009 /retail Innovation in Financial Services
Paul Penrose Head of Research at Finextra
Praise be! The FT has resurrected Martin Lukes, the deluded and corrupt former chief of fictional company a-b global, who disappeared from view some years back after being convicted of insider trading. In tune with modern social media trends, Lukes - who declares himself "480% innocent" of the charge - now has his own blog, wirtten from ...
05 November 2009 /retail /wholesale Whatever...
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