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244 Results from 2022, /retail

Yuriy Gnatyuk

Yuriy Gnatyuk COO at Kindgeek

AI in fintech: 4 ways AI impacts on financial industry

Cutting-edge technologies have become an essential part of the financial sector. Given their vast outreach and the enormous number of benefits, more and more market players embrace fintech, so the industry grows and develops impressively day after day. A remarkable milestone in fintech has become the deployment of artificial intelligence algorithms...

/retail /wholesale Artificial Intelligence and Financial Services

Lukas Dvorak

Lukas Dvorak Data Science & AI Professional at Profinit EU

AI/ML and banks: balancing privacy and performance

AI/ML solutions can be used to help companies assess the needs of their customers more effectively using behavioral microtargeting; address those needs through personal and relevant offerings; and significantly increase their conversion rates for their offerings (e.g. consumer loans). Developing data solutions for financial institutions is somewh...

/retail /predictions Artificial Intelligence and Financial Services

Retired Member

Retired Member 

Beyond Consumer Duty: How customer experience excellence will separate leaders from laggards

The new Consumer Duty regulation from the UK’s Financial Conduct Authority (FCA) has instigated a period of great change within the financial sector, requiring financial services institutions (FSIs) – from insurers and financial advisors to payment services and technology providers – to comply with a much higher and exacting standard of customer c...

/regulation /retail Banking Strategy, Digital and Transformation

Nick Green

Nick Green Director at Purple Patch Broking Ltd

What does the FCA credit information interim report mean for fintechs?

The FCA wants to see a higher quality of credit information and is taking steps to improve the sector. In light of this, the FCA recently published the long-awaited interim findings from its credit information market study. But is the report addressing the key challenges originally identified? What’s fallen through the cracks so far? And is the fu...

/regulation /retail Fintech

Jeremy Takle

Jeremy Takle Founder and CEO at Pennyworth

Why banking needs a financial time machine

Many people wish they had a better sense of their financial future. Worried they'll find out too late they're less financially comfortable than they had hoped. What if, instead, they had access to a time machine? A technology that could help them see into their future and, if needed, go back and make changes in the present. This is our vision for...

/retail /startups Disruption in Retail Banking

Sarp Demiray

Sarp Demiray 

Sarp Demiray on Digital Banking in 2023: The Digitisation Train Won’t Wait

The adage that nothing is more permanent than change has been more applicable to the financial sector than ever in recent years. The digital change train has already left the platform and is about to accelerate, but it is still possible to catch up. This is exactly what is expected in 2023 in the field of digital banking: progress, growth and adap...

/retail /markets Banking and Lending Solutions

Srinivasagopalan R

Srinivasagopalan R Vice President at Tata Consultancy Services

10 Themes propelling Banking and Financial Services Outlook in 2023

The Banking and Financial Services industry continues to evolve, following the recovery from the Covid pandemic. The pandemic encouraged the increased adoption of digital technologies by the consumers and the banking organizations have been quick to adapt and serve. The usage of paper currency and plastic cards are gradually phasing out and the cu...

/retail /predictions Digital Banking Trends

Leon Gauhman

Leon Gauhman Founder and CPO/CSO at Elsewhen

Three customer centric leadership lessons for pioneering financial services brands

Outgoing Salesforce President and former BT CEO Gavin Patterson’s call to UK boards to “get digitally literate” underlines a growing concern about the gap in digital skills and leadership at the top of UK companies. The issue is particularly acute in financial services, with a recent study revealing that 81% of FS decision-makers believe their c...

/retail Digital Bank Transformation

Anoop Melethil

Anoop Melethil Head of Marketing at Maveric Systems

Transform the Banking Customer Experience through Hyper-Personalization

Traditionally marketing functions in banks were accountable for building brand awareness and, to some degree, generating revenue. As post-pandemic trends show, functional areas of customer acquisition, digital cross-selling, and upselling now form an integral part of marketing's digital-first strategy. 52% of Financial Services marketers think so...

/retail /predictions Marketing in Financial Services

Rajesh Tengshe

Rajesh Tengshe Consultant at TCS

Banking in the Metaverse: Perspectives on Opportunities and Realization

Metaverse is the new buzzword in the world of business. It promises to transform customer engagement and deliver a captivating and immersive experience to users. The metaverse exists at the intersection of the physical and virtual worlds. While the concept of virtual world gained popularity with advent of video games, other industries are quick to...

/retail /predictions Trends in Financial Services

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