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44 Results from 2020, /people

Stephen Stantiall

Stephen Stantiall Senior consultant at Capco

The power of people-led transformation, and how to make it happen

This blog was co-authored by Daniella Chrysochou, Senior Consultant & Steve Stantiall, Senior Consultant at Capco Many financial services organizations are transforming the way in which they deliver change by adopting new ways of working and leveraging models such as Modern Delivery, Scaled Agile and Value Streams. But what do these (latest) a...

/people Banking Strategy, Digital and Transformation

Retired Member

Retired Member 

The journey to automated regulatory change: how far have we come, and how much further to go?

Since the 2008 financial crash, financial services have developed their compliance systems at pace. From tools that analyse trades and behavioural anomalies, to those that track and map changing financial regulation – manual, error-prone systems are fast becoming a thing of the past. CUBE’s Elliot Burgess reflects on the journey of automation so f...

/regulation /people RegTech

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Retired Member 

Reducing staff turnover is key to improving customer service

Almost every sector in the UK has faced unprecedented disruption in 2020 and the finance sector is no different. In particular, businesses operating in this industry have had to overcome a series of obstacles to ensure they can still deliver when it comes to customer service. Contact centre staff have been forced to work remotely and agents have h...

/regulation /people

Ivan Kot

Ivan Kot Solution Consultant at Itransition

Software Outsourcing for Startups: A Guide to Fruitful Partnerships

Technology remains a lucrative business even in the times of a worldwide economic recession and uncertainty. Gartner projects the global IT spending to slide only by 8% in 2020 and recover slowly but steadily over the next year, and certain segments, such as remote working software and cloud services, will see an increase in spending. Also, due to...

/people /startups Business Knowledge for IT

Retired Member

Retired Member 

Impediment to Digital Banking in Incumbent,Traditional Banks

Banking has really changed in the last decade by the entry of New Age Banks (NAB), NeoBanks and Fintechs. They are rolling out new digital features/services at an alarming rate now. Although,the traditional incumbent banks worldwide are trying to cope up with them, but due to the existing impediments, it slows down their pace to match up with them...

/people /markets Banking Strategy, Digital and Transformation

Yaroslav Kuflinski

Yaroslav Kuflinski AI/ML Observer at Iflexion

4 steps to a successful data-driven cultural shift

Lavish amounts of data, competitors’ pressure and immense opportunities of data-driven business applications made companies heavily invest in data science initiatives. With many reputable software vendors and data science experts on the market, the transformation shouldn’t be that difficult, right? Unfortunately for many ambitious business leader...

/people /startups Business Knowledge for IT

Prasoon Mukherjee

Prasoon Mukherjee Director | Head of Securities Services | GSC-India at Societe Generale Bank

BUSINESS AGILITY in Banks - A need for Structural Leadership Reorganization, plus looking beyond IT.

Ability and need to be nimble, like a blade of grass that bends to the waves of wind in any direction is possibly the right metaphor to use in comparing our ecosystem, in which we work that is notoriously volatile, and the demand therefore is to continuously adopt to change that is constant. Given this is same for all organizations, the ones that ...

/people /startups Banking Strategy, Digital and Transformation

Keith Stonell

Keith Stonell Managing Director, EMEA at Guidewire

Customers Are Looking to Insurers for Stability in 2021

Like everyone else, insurers have had a tough year with COVID-19 and the ensuing economic uncertainty. The sudden re-modelling of their businesses around mass working from home, the collapse in the markets for travel and other insurance products through to the difficulties around claims for business interruption insurance, are all factors that hav...

/people /covid-19 Digital Insurance Trends

Andrew Beatty

Andrew Beatty Head of Wealth, Retirement & International at FIS

Bridging the Digital Gap: Why Banking Transformation is a Binary Decision

There’s a familiar adage, “If it ain’t broke don’t fix it.” While its origins are unclear, it’s essentially a great excuse for doing nothing. A stark reality is that many banks run on platforms that are older than most of their employees. Why? Because they do work. However, as management guru Peter Drucker proclaims, “If you want something new, yo...

/people /retail Banking Strategy, Digital and Transformation

Retired Member

Retired Member 

The advent of a new financial services marketplace

Swift change has been a common factor across industries since COVID-19. The financial services industry is one of many to have experienced disruption. An unprecedented government response in economic policy, changes to our very way of life, and business adaptation across all markets have all combined to make this pandemic hugely disruptive. With t...

/people /markets Trends in Financial Services

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