153 Results from 2018, /ai
Freddie McMahon Director Strategy and Innovation at DF2020 Ltd
Conversation-as-a-Service enables an individual to benefit from contextual knowledge expressed directly to them. The individual controls the dialogue through the options they select, which can be enriched, if needed, through contextual explanations in the form of further dialogue, pictures and videos. This revolution in interaction is slowly gaini...
13 August 2018 /ai /regulation Business Knowledge for IT
Shailendra Malik SVP - Tech Delivery (Enterprise Search) at DBS Bank
Audit has always been a support function for banks that has served as the last line of defence for keeping the organisation safe from external attacks and provide assurance to business & stakeholders about the safely of the business from any malicious attempt to harm the data or assets of the business. With all companies virtually converting i...
09 August 2018 /ai /regulation Internal Auditors in Financial Services
More and more time is being spent by employees interacting with each other, customers, partners and suppliers, as part of delivering projects, products and services. These interactions often relate to searching, coordinating, synthesising, understanding, reasoning, decisioning, and monitoring. This is not a surprise as it reflects the complexity ...
03 August 2018 /ai Innovation in Financial Services
Retired Member
For any bank considering a cloud migration, the key to success is having an inventory of applications and a future roadmap of how these will change going forwards. In both of these areas, banks do seem quite well prepared. However, banks are currently only making limited use of private cloud, but are doing enough to explore and understand general c...
28 July 2018 /ai Banking Strategy, Digital and Transformation
As conversation-as-a-service gains momentum, it is providing a two-way marketing, sales and services interaction between customers and organisations from both the public and private sector. Being able to undertake chatbot dialogue at scale, consistently across all digital touchpoints, is setting a new benchmark for customer and indeed employee exp...
27 July 2018 /ai Business Knowledge for IT
Innovation and tech advancements are hitting the market at a breakneck speed. All companies are either trying to leverage the AI, Chat-Bots, ML or any form of new models available in the market or even they're trying to make their own. With this comes additional challenges. Security is a big concern. No ML / AI model will work without empirical da...
27 July 2018 /ai /regulation Innovation in Financial Services
Have you ever thought about how your mail inbox is so smart that it can filter Spams, label important mails or conversations and segregate Promotional, Social and Primary messages? There is complex algorithm in place for this kind of prediction and this algorithm comes under the wide umbrella of Machine Learning. The formula looks at the words in ...
24 July 2018 /ai Business Knowledge for IT
AI is all around us these days, and its presence is only going to grow stronger. Affiliate marketing is a field that can benefit from this trend particularly well, and exploring what AI can do for you – as well as learning a few lessons from it along the way – should be one of your top priorities as an affiliate marketer. Companies like Affiliate2...
21 July 2018 /ai Whatever...
Conversation-as-a-Service is the co-existence of chatbots and humans to deliver value through dialogue. A core consideration is the Conversational User Interface (CUI), which has three purposes: Orchestrate dialogue between the machine and the human Orchestrate microservices for processing events, tasks or processes Orchestrate handover for huma...
20 July 2018 /ai /startups Finance 2.0
Introduction How many of you think that e-commerce is come of age? A friend of mine was telling me how she finds browsing through 80,000 dresses online to find that one perfect dress for a date the most tedious thing to do. And rather prefers to go to one store with 20 limited and options and pick one dress that is the best from among them. The di...
19 July 2018 /ai Transaction Fraud Systems and Analysis
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