Freddie McMahon

Freddie McMahon

Chatbot Thought Leader at DF2020 Ltd
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Bio Pioneering RegTech Chatbots Career History


Banking Strategy, Digital and Transformation


11 Nov 2019

INTRODUCTION Innovation is about changing the status quo in a way that adds value to stakeholders. To demonstrate adding value requires measurement. With this clear definition of innovation, lets apply it to regulation. THE REGULATORY FABRIC AS A MARKET The scope of this challenge is huge as the regulatory fabric impacts every person and every o...

Banking Strategy, Digital and Transformation

Regulation Chatbots: Knowledge First, Data Second

11 Jul 2019

Data is the enabler for any digital strategy. Organizations need timely and accurate data from human interactions. This is an imperative for sensing early and responding quickly to ever changing circumstances. We all collect data from customers, employees and suppliers using forms, checklists and surveys. This data must be of high quality otherwise...

Finextra site news

When are we going to rethink how regulations are applied in practice?

04 May 2019

By Regulation we mean national law and its extensions such as defined by Regulators and Standards, and the way its applied in practice through Policies and Procedures. The problem is compounded through International Trade and Operations, which covers Regulations from multiple jurisdictions. An annual CEO survey has identified regulation overload a...

Innovation in Financial Services

Regulation Chatbots: The Machine versus Human Redline

09 Apr 2019

The growing recognition of new value creation from using chatbots has amplified market hype, even though there are many genuine cases delivering benefits. This growing momentum has cultivated a populist belief that natural language processing, powered by machine learning, is fit for purpose in any context. Furthermore, it has cultivated a sense-mak...