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Western Union and MoneyGram unveil Facebook Messenger bots; Mastercard and Amex pile in

MoneyGram and Western Union have both launched bots that lets customers in the US send money transfers to tens of thousands of locations around the world through Facebook Messenger.

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Payday loan firm hit by data breach

Wonga, a prominent UK payday loan firm, has warned 270,000 of its customers that their accounts may be at risk following a data breach.

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Facebook Messenger AI assistant offers payments suggestions

Facebook has revamped its AI assistant for Messenger, M, letting it butt into conversations about payments to offer help with sending and requesting money.

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Trust me, I'm a banker: OCBC exec takes lie detector test live on Facebook

OCBC has dreamed up a novel way to counter the public's lack of trust in bankers - strapping a senior executive to a lie detector and livestreaming his interrogation on Facebook.

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Acadian Asset Management taps Microsoft big data tech for investment guidance

Acadian Asset Management is set to start using a Microsoft prediction engine which draws on data from social media and Web searches to guide investment decisions.

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Mastercard partners Turkish retailer on Messenger bot payments

Mastercard has teamed up with Getir to let the Turkish mobile retailer's customers make payments through its Facebook Messenger bot.

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TransferWise integrates with Facebook Messenger

Money transmission scheme TransferWise is joining the chatbot revolution, creating an interface to Facebook Messenger to help users set up transfers from the US, UK, Canada, Australia or Europe.

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Personal Finance bot Cleo arrives on Messenger

Cleo, a chatbot that is aiming to become the Siri of personal finance, has arrived on Facebook Messenger after picking up backing from a host of big names, including the founders of Skype and Wonga.

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POSB virtual agent chats with customers on Facebook

DBS Bank subsidiary POSB is using technology from Kasisto, the firm behind Apple's Siri AI, to enable natural language conversations with customers through Facebook Messenger.

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Yapı Kredi introduces eye scanning for app logins

In what it claims is a European first, Turkish digital bank Yapı Kredi is to start letting customers log into their mobile accounts by scanning their eyes.

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SocGen engages Personetics for chatbot roll out

The rush of banks into the chatbot space shows no sign of slowing down, with Societe Generale the latest to target customer interactions over popular messaging platforms.

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Android malware targets bank and social media apps

Cybersecurity experts are warning about new Android malware that can steal the login credentials from 94 different mobile banking apps around the world.

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British shoppers crave instore technology like VR

Despite the rise of ecommerce, Britain's high street looks set to endure, with two thirds of shoppers still preferring to view valuable products in person before buying, according to a Barclays survey.

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Angler phishers reel in bank customers on Twitter

Security researchers are warning about an uptick in the number of so-called angler phishers who are luring in UK bank customers with fake customer support accounts on Twitter.

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Mastercard builds chatbots for banks and merchants; teams with Fit Pay

Mastercard is joining the Facebook Messenger gold rush, developing artificial intelligence chatbots for banks and merchants that allow customers to transact, manage finances, and shop via the platform.

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Facebook Messenger adds PayPal support for bot payments

US Facebook Messenger users will soon be able to make payments to bots within the app through their PayPal accounts.

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Thinking Capital launches AI-powered chatbot

Thinking Capital, a Canadian online lender for small businesses has launched an artificial intelligence chatbot that can help users qualify for financing on Facebook Messenger.

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Nationwide heads to Tumblr to educate millennials on money matters

Following on from the launch of its animated MoneyStuff YouTube channel, Nationwide Building Society is joining forces with Yahoo Storytellers to create a 12-month campaign on microblogging site Tumblr to further educate young people on how to manage their day-to-day finances.

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Facebook Messenger adds chatbot payments support

Facebook is taking its recently launched Messenger chatbot platform to the next level, letting bots accept payments without having to send users to external sites.

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ING drives payments via social media channels

ING is to transform popular social media sites such as WhatsApp, Facebook, Twitter and LinkedIn into payment request channels, providing a direct link between contacts for users of its mobile app.